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Everyone was so nice and caring at the facility. Having employees with such empathy really helped me in a situation where I was so anxious, I felt calm, not judged and well taken care of. Thank you all! Very Quick And Shockingly Easy Procedure, Ya Wont Feel a Thing So Do not Be Scared Although The Note for my Job was Never Made Not a big Issue Though.

The staff was really nice, the wait was the only problem even though I know you guys have no control. The reviewer I saw saying that they are not compassionate and don't have counselors are wrong, although they reviewed 4 years ago so it may have changed but my counselor was amazing (although I didn't need her, since I was in for a miscarriage), and so was the ultrasound tech.
Services
Access Health Center is a women's health clinic and family medicine practice located in Downers Grove, Illinois, a western suburb of Chicago. The team of physicians and health experts at Access Health Center are pleased to provide safe, compassionate, and confidential family planning to women in the greater Chicago-land area.
Unplanned pregnancies are far more common than you may think, affecting millions of women in the United States every year. Although many women opt to give birth, approximately 40% of women facing an unintended pregnancy choose to terminate it with an abortion. A medical abortion uses the abortion pill to safely and effectively terminate an early pregnancy.
Surgical abortion, also known as an in-clinic abortion, is a safe and effective medical procedure that terminates pregnancy. First-Trimester Surgical Abortion: If you're still in your first trimester, or five to 12 weeks pregnant as determined by ultrasound, surgical abortion is a short procedure that involves vacuum aspiration or suction curettage, also known as a D&C.
An ultrasound, also called a sonogram, is a valuable diagnostic tool that can confirm pregnancy and determine the gestational age of a fetus. The excellent team of medical specialists at Access Health Care in Downers Grove, Illinois, have extensive experience in performing ultrasounds. If you're in the greater Chicagoland area and you'd like to know more about this procedure, call or book your request appointment online today.
Reviews (11)
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Joanna Gutierrez
May 28, 2022
I came here and the staff was great. The doctor was great, answered all my questions and made sure i was comfortable. I recommend!
Robyn Sparkles
Mar 26, 2022
Would give this zero, if possible. I didn't even make it to my appointment because the receptionist booking my appointment hung up on me when I asked her to hold on a minute while I looked for my insurance card. as this was a call back phone call. she got frustrated and asked if I wanted to just call back and I ask her to just hold on and she hung up on me. THE DISRESPECT IS ENOUGH FOR ME TO LOOK ELSE WHERE. Absolutely disgusting behavior. when it could have taken me no more than 2 minutes to find my card.
Faisal Alshaikh
Dec 07, 2021
Hi. Sorry to say that these clinics are very, very bad. And all the staff working in it from the reception services to the doctor, all of them without exception are all bad. They have no respect for visitors. And not believing what they say. I took an abortion appointment from them on Wednesday to take pills, then the service employee told me that it is better to take an operation and change the appointment to Saturday.

Take pills. Then they asked me to bring someone to help me with the translation because I do not speak the language well. Although I told them that I do not speak English. They told me it is not important, you come to us and the translator is not important. He changed their words and said, "I must have a translator, Saadani, my friend on the phone, and the doctor refused the phone, because it takes time.

He must be present in front of them. What is the difference? We don't know if he stands in front of them or is on the phone. Unfortunately, they waste my time and tire me very much." I do not advise anyone to go to them because he will find himself dealing with bad people and you lie
Nicole M.
Sep 22, 2021
Horrible. The woman who booked my appointment over the phone and the clinic escorts were great. The lobby was extremely small, cramped, hot, and not what I would call dirty - but not what I'd call clean either. I go back for an ultrasound and they tell me I'm only 4 weeks and there's nothing they can do for me. As I'm walking out with a nurse I'm in shock at not only being "only 4 weeks" (I know I was 4.5 to 5 weeks from conception) but also not being able to have the procedure done.

I ask her if we can do the pill instead, why can't they do anything, etc. She gets super frustrated with me and almost yells at me behind the desk (so everyone in the lobby can see & hear through the window) "You're barely 4 weeks! We can't do anything for you!" No sympathy, education, or patience at all. They make me pay $125 despite denying me care. I ended up going to planned parenthood to pay half of what this place would've charged me.
Crystal Lecure
Aug 26, 2021
If the only doctor still there is an older Asian lady around 70 run the other way! She is literally senile & they're wrong for having her still do surgeries. Please ladies do your research!
Mercedes Meadows
Jul 26, 2021
I was a little Skeptical about coming to this place because of the all the bad reviews. When I arrived at my appointment the front desk Receptionist was nice and she did say it was going to take 5-7 hours but it actually didn't I arrived at 9 and left at noon!the Dr was nice and the rest of the medical staff was nice too. My experience was great!
Viviana Pena
Jun 03, 2021
Extremely poor customer service. When you arrive you will not be acknowledged or given guidance on what line you should get in to check in for your doctors appointment. When you do finally figure out what floor and what line you should get in, the clerks will take 25mins just to call you up to the desk and check you in. You will then be forced to wait 45min for your appointment. Imagine being sick and having to deal with what seems like miserable people who hate their job. Avoid this place.
Brit
Feb 03, 2021
I was weary about coming here based on the reviews. But now I'm convinced they are not accurate. Everyone was so nice and made me feel as comfortable as possible. Zero judgment. The physician was caring and easy to talk to. I especially felt the ultrasound tech was so incredibly sweet and helpful. It takes a lot to run a clinic- so kudos to the front desk- they keep the place running and organized.
Lubna Sultana
Nov 08, 2020
I'm not sure what all the bad reviews are about. I came in and immediately got greeted by the front desk receptionists. Soon after, I was brought in for a vital check. Not long after that, I was brought in for my procedure. Everyone was super nice and patient. Dr. Ventura held my hand and explained to me some things and shared a conversation with me as well. Shes a very sweet lady.

I was put to sleep quickly by her medical staff. I didn't feel a thing and am very pleased by my experience. I was put in the recovery room for about 20 minutes which is all it took for me to regain my abilities. They contacted my husband to pick me up as well. I am very very pleased with my visit, considering how I afraid I was prior to it. Especially with all the bad reviews.
Regan Thompson
Oct 08, 2020
This has been the worst experience I have ever had when getting an abortion. My appointment was at 10am and I still haven't been seen nor have I been called. The staff here is sooo rude including the doctor. They schedule everyone at the same time just to get the money but only have one doctor in the building. They tell you have fast the service will be but they don't tell you that it takes 5-7hrs just to be seen. I would never recommend anybody to come here don't waste your time.
Mars Fo
Jul 18, 2020
I went there for an ultrasound, after asking for a blood test because it's too soon for an ultra sound. They took my urine and it came back 'negative'. (Took 3 first responses and a clear blue all positive before I came in.) They basically told me to wait 2 more weeks and I even explained I haven't missed my period yet. All of them crowded around the counter saying 'we have the best tests they will pick them up and we timed them' Honestly don't waste your time, clearly understand why there are people protesting outside now. UPDATE: found out I was almost 4 weeks when I went there, but their grade A tests told me I wasn't. The blood test I took the next day confirmed I was