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Alvarado Hospital Emergency We are committed to making our facility a safe place for care. You can rest assured that we've taken all the steps we can to protect you and those you love. Alvarado Hospital Medical Center is making sure you don't have to choose between safety and getting the care you need. Alvarado Hospital Medical Center has been recognized by two national quality rating organizations for excellence in patient safety.

The Leapfrog Group's Spring 2021 awards handed Alvarado Hospital an 'A' Hospital Safety Grade. The hospital is also a recipient of the Healthgrades 2021 Patient Safety Excellence Award.
Services
Alvarado Hospital Medical Center's care and specialties services are nationally recognized by Healthgrades as being among the Top 5% in the Nation for Clinical Excellence and Patient Safety Excellence (2016), and among America's 100 Best Hospitals for Orthopedic Surgery, Spine Surgery and Critical Care.
We are excited to announce that Prime Healthcare offers you access to your medical record through a new patient portal. MyChart by Prime Healthcare is a new tool that allows patients the ability to easily access parts of their medical record through a secure and confidential online connection. View MyChart accounts from other facilities and store all of your health information in one location. The next time you visit the hospital, a member of the hospital staff can issue you an activation code for your personal MyChart account.
Prime Healthcare is an award-winning health system operating 45 hospitals and more than 300 outpatient locations in 14 states, providing over 2.6 million patient visits annually. It is one of the nation's leading health systems with nearly 50,000 employees and physicians dedicated to providing the highest quality healthcare.
To deliver compassionate, quality care to our patients and better healthcare to our communities. We deliver patient-centered healthcare with compassion, dignity and respect for every patient and their families. We are a uniquely physician-founded and physician-led organization that allows doctors and clinicians to direct healthcare at every level.
Reviews (16)
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Stewart Jabro
Jun 23, 2022
Got in a bed in under a minute. The nurses (AMAZING), staff (AMAZING) they were all just so happy witch made my time here Excellent. Thanks to nurses Ashley &Reilee
Ramona Griffin
Jun 17, 2022
I'm here with my Mother who has a fractured hip. She's been here since yesterday and we have not seen an orthopedic doctor or been given any information on when we might. The nurses are great. Seeing her in this much pain is not. UPDATE: We were able to get information. Both from within and from others. Never be afraid to voice your concerns with caregivers in a reasonable manner backed by, and insistent on, facts. I'd like to reiterate that our nurses are great, caring and very good listeners.
Emily Joseph
May 31, 2022
I have to say that my last review of this hospital was actually about a different hospital that I had mistaken for this one. This hospital has been very kind and caring to me. Two weeks ago I had to be admitted for a serious health condition and then came home a few days later. The ER nurses and doctors were amazing and attentive to my needs. I unfortunately had to come back earlier Monday because of some of my major health conditions.

The doctor and I had a hard time with communication at first but both saw where we got slipped up and everything went so well. My nurse Steve (same gentleman I had last time) is awesome. He's very straight to the point, stern and does his job phenomenally. I personally prefer the straightforwardness when it comes to my health care. I wasn't judged as other hospitals absolutely do and I felt safe.

Unfortunately you'll hear these health care workers being abused by some patients but I can assure you that it's not because they're doing anything wrong. I've had my run ins with bad health care workers and it's caused medical trauma for me but these people aren't in that bracket of health care work. Thank you for helping me and not jumping to assumptions just because of my medications. you guys took the time to find out why and showed me compassion. Alverado is my go to. If you're kind to them, they'll be kind to you.
Johnathan H.
May 26, 2022
My family was brought in from a car wreck and when I arrived the first thing they asked me was "Are you vaccinated" and the security guard said, "you need to put on a mask". The nurses seem compassionate but true compassion and paid compassion are two different things. 1st they legally can not ask you to disclose your vaccination status and as a hospital, they should know HIPPA Law when they ask me to violate willingly.

We sat there for 6hrs for an x-ray and ultimately watched 3 rooms walkout including ourselves making the 4th room to walk out because of the lack of care received. The nurses sat at their stands discussing dishwashers and other none related things and passing off their duty to other nurses who actually were making their rounds. There was a patient who clearly denied a form of care and instead, they got 4 nurses and security to force the care upon her and everyone in the ER listen to this lady scream, ouch I don't want that, get off of me" and other things. Giggly disappointing to say the least for a hospital.
Tisha Fleming
Mar 19, 2022
I am completely TERRIFIED! Reading these reviews. I am considering canceling my surgery and waiting for a different hospital. Consider how ppl feel when reading your reviews Alvarado! How can someone feel comfortable coming in to have surgery at your facility let alone an emergency. Well I'm still here!3/14 Praise God! I changed my stars because of 1 amazing doctor and 4 outstanding nurses. Dr. Wittgrove you're Outstanding!

One of the prep nurses I talked her ear off because I was nervous, but she let me with a smile! Night nurse George kudos to you outstanding! Yes! I heard every single time you entered my room! Thank you for your kindness and taking such good care of me. I know it's your job but not everyone puts their heart in it! You're an ANGEL! God bless you! Morning nurse Suntia and Sarah thank you for taking such good care of me.
Terra Edwards
Feb 22, 2022
I would like to take the time to thanks the wonderful doctor, nurses and ER tech who took such excellent care of me, I came to the hospital not feeling well and scared, the charge nurse immediately escorted me to a bed, I was shown so much kindness and reassurance, Dr Kilian nurse Lexi and ER tech Anaissa took great care of me. I was treated with such great service, Laura the secretary came and made sure I had my call light, even the admission rep Jessie B went over all my billing information I felt comfortable and well cared for, I was d/c and felt so much better. Thank you so much Alvarado hospital ER staff. Thanks for all the hard work you all do!
L. G.
Feb 18, 2022
I regret sending my mother to this hospital when she needed oxygen due to having COVID. For starters, her driver license and insurance card were lost by this hospital. She spent a few days in the ER and was sent to their ICU without explaining to me why. When I finally tested negative for COVID I went to visit her, she was still conscious but telling me through the window that she was hungry.

The nurse at the time said she could not remove her mask because her oxygen level would drop. So why not use a nasal mask? I begged to be allowed in, I had COVID after my mother did, and I was willing to take the risk having just had it, they denied me. I wanted to ask her how she was being treated, I wanted to make sure she was okay or just tell her how much I loved her.

To hold her hand while she still knew I was there. Not too long after they called me at 5am to tell me they had to intubate her. She never saw light after this. Another two days later they called me to tell me her kidneys were failing, so they did dialysis overnight, apparently dialysis worked. The next day I get a call asking for permission to do a blood transfusion because she had a bleed, and that they couldn't locate it, I allowed it.

I told them to do everything they could to save her life. The next call was to tell me that she had multiple bleeds, that she was losing more blood than gaining it, and to go say goodbye. Yeah I suppose it was kind of them to allow her immediate family to go say goodbye to my unconscious mother, however I never got my closure. Why did she have multiple bleeds?

Why was I told that they couldn't locate the bleeds? She didn't have an autopsy so then why did DR. GANG BAO state on her death certificate that she had a GI bleed? And that her main cause of death was "multiple organ failure" when dialysis did it's part and she was receiving oxygen? My guess is they punctured her stomach while some doctor inserted a catheter or one many of the invasive procedures they did on her.

Can't remember the nephrologist's name but he was cold on the phone, he must not love his mother or still has one. Gang Bao also, very cold hearted. I strongly believe my mother died of doctor malpractice, not Covid. My advise is, don't bring your sick parent here.
Valerie Linscott
Jan 25, 2022
I am very impressed with my care during my outpatient surgery at Alvarado Hospital Medical Center. I am typically anxious and I often pass out from receiving IV's but the admitting nurses Nancy and Danielle were truly kind and reassuring and I was able to tolerate it no problem. My anesthesiologist Dr. Palacios made the experience very smooth. I made a special request to Dr. Palacios so I could make it to my flight which was on the same day of surgery so I could recover at home. I was able to make it there alert thanks to him! I highly recommend outpatient surgery at Alvarado Hospital Medical Center.
Dana Rittenhouse Dana
Jan 23, 2022
My visit to the ER at Alvarado Hospital was pleasant, as ER visits go, and quite a surprise. Instead of spending hours in misery waiting at Grossmont, I was in a bed within 30 minutes. All the staff were very nice, all properly masked and quite competent in their given duties. Everyone was very responsive to my needs and I felt well cared for. The doctor assigned to my case was pleasant and efficient.

I received the proper aftercare instructions and prescriptions, all done in a timely manner Thanks to the Alvarado staff for getting me back home within a reasonable time and for being such good sports while spending the holiday working
Mariah Gibson
Jan 10, 2022
I was there yesterday for 4 hours when I was having a asthma attack! They where very rude then the man rudely looked at me and said u have Covid walked off then the lady came to test me the next day I called! They said they lost my Covid test horrible hospital then they are mean to elderly people you should see and hear how they talk to them.
Linda Eger
Dec 31, 2021
My daughter was taken by ambulance to Alvarado hospital for possible covid. They put her in a wheelchair and sat her outside in the cold for a few hours. A person leaving saw her shivering and went inside and asked them to give her blankets. A nurse came out and very rudly told her if she wasn't having breathing problems or throwing up they would send her home. Thankful the tested her and found her not only dehydrated but her potassium was 2.3.

She received potassium iv and a nurse went in to see why she was crying and calling for help. The nurse said, omg he didn't delute the potassium. She got s new iv. Eventually, she was sent to Kaiser. I'm always disappointed with this hospital. She has now been Admitted in hospital for pneumonia but NOT at Alvarado.
Randy Barnett
Dec 26, 2021
About my trip to the ER at Alvarado hospital last Sunday morning. The woman who handled the insurance and took my co-pay was so sweet and kind. I can't thank her enough for the warm blanket. It really is the little things we humans do for each other that make a difference. It wasn't her job, but she did it with joy and compassion. I'm grateful.
Anita Zalimas
Nov 30, 2021
My visit to the ER was excellent. All staff members were nice, professional, and knowledgeable of their job duties. It was a pleasant stay even though the circumstances were scary. I will always choose Alvardo hospital if my health issues requires it.
Enya G.
Nov 23, 2021
Been to this hospitals ER and I can't say enough good words about this ER. Yes there are times they have a big wait line but it's very accurate to the Estimated wait time on their website. I LOVE the nurses here. They are so nice and make you feel very welcoming. The also helped me out with my health insurance. I can't thank the staff here enough for everything they have done for me.
Gye Farquhar
Oct 23, 2021
Hospital was exceptionally clean. Staff was friendly, helpful, offered blankets because it was cold inside. Doctors explained clearly their findings, recommendations. Wait time in ER was negligible, no one there when we arrived, no waiting. Check in staff were friendly and helpful.
Kathy Mider
Oct 03, 2021
I stayed 3 days and was treated with kindness and professionalism. My room was clean at all times and I felt well cared for. Side note for night nurse Susanna. I felt like I was the most important patient there. Not to take away from anyone else. Thank you so much.