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At WakeMed, our patients and families are the center of all we do. With three hospitals, seven emergency departments, dedicated children's services, 80+ physician practices, and much more, we are the leading provider of health services in Wake County. Leading the way in specialized brain and spine health services for adults and children, WakeMed offers a full continuum of care including the diagnosis, treatment, surgery, and ongoing maintenance of all things neuro.

From treatment for a concussion to our comprehensive stroke program to back and spine care, neurodiagnostics, neurosurgery, rehabilitation and everything in between - we've got the most advanced, state-of-the art care just when and where you need it.
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WakeMed is the best hospital/health system to work for in North Carolina, according to a ranking published by Forbes magazine. The list includes over 1,300 companies nationwide and identifies the best employers in each state - as determined by employee ratings on an independent survey. WakeMed was the top-ranking hospital/health system in the state and ranked 7th overall among the 100 businesses included in the North Carolina list.
It takes a special person to be a volunteer, and we're glad that you've chosen to share your time and talents with the patients and staff at WakeMed. The time you spend here as a volunteer benefits the entire community. As a volunteer, your role is one of ambassador, liaison and educator for patients, families, visitors and the public.
For over 50 years, the extraordinary care that WakeMed provides has inspired countless donors to invest in our vision to serve all those that need us. From new facilities, innovative health programs, and meeting the needs of our patients and staff, philanthropy plays an important role in supporting WakeMed's mission.
Our patients and their families are at the heart of everything we do at WakeMed. This holds true for our employees, volunteers, physicians and administrators. Recognizing that patients know themselves and family members understand the needs of their loved one much more than we do, we value patient and family input and consider them key members of the care team. In addition, patients and families are encouraged and supported in participating in care and decision-making at the level they choose.
Reviews (10)
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Kiana Stroble
Jun 13, 2022
If I can give more than 5 stars I would. I received the best care from the labor and delivery team. Everyone went above and beyond to make me feel heard and comfortable even though it was more than eight scheduled deliveries going on at the same time back to back. There was not one single nurse or doctor that didn't make me feel valued. Best experience I had with childbirth and a hospital.
Samantha Tully
May 31, 2022
Best hospital. Very clean! Decent food. Attentive nurses. They actually care and I wouldn't have wanted to be a patient anywhere else for my surgery but here. I don't have 1 complaint and I pray they keep up the wonderful work. The staff were angels
Ashley Jones
May 09, 2022
Gave birth here in March and this was the best experience, for childbirth of course. The staff was amazing! I truly feel I couldn't have finished pushing if it wasn't for my nurse Hilary. YOU ARE AMAZING! Everyone was very supportive, professional, nice, and just there every time they were needed. Thank you so much for making my childbirth experience a breeze! Every single person I came in contact with was absolutely stellar!
Sophia Wooten
Mar 11, 2022
WakeMed 100 rating Stayed at the Heart Inn for 7 days Clean, Quiet and Comfortable even in this pandemic. Supportive, kind and patient. My love one is doing well after the operation. Thank you the Care we received. Even during the operation I was updated constantly. Again Thank you.
Stephen K.
Feb 28, 2022
Nobody likes the hospital, especially the Emergency Room. But the staff made it tolerable (somewhat). They took good care of my wife, were attentive and made her as comfortable as possible. We spent 6 hours there, which I was told was a good amount of time (supposedly). And I hope not to revisit it again anytime soon (hopefully).
Michael Hopkins
Feb 27, 2022
Great doctors and staff. We had a very good experience with having a C-section birth here and recovering. Let me clear - I believe the care team at WakeMed is first class all the way. This review does not get 4 or 5 stars because the building is not well maintained. I feel like a businesses appearance goes a long way in promoting an experience that will be safe - that's very important in medicine.

There's little to no grounds maintenance. It's also out of date. Trash is typically full in the restrooms (in the two days I've been here). Health and wellness is also lacking. They don't push "avaguard in, avaguard out" cleaning/sanitization protocols like I've seen at other hospitals or medical facilities. Also, why do they have so much sugary options in th cafeteria?

They should not be promoting sugary drinks, desserts, and candy. I've also seen quite a few staff not wearing masks or wearing below the nose. I'm also a bit concerned about security going into the maternity ward. Some of the desk security guys just let me right in, others are very questioning - calling to verify, etc.
Destiny Whitley
Feb 27, 2022
I went in this morning with side and abdominal pain. From triage to the back no one considered me just another person coming in with pain. They ran blood work and urine, that looked good but they didn't stop there. They ran a ct scan and found an issue and followed it with an ultrasound just to be 100%. I truly appreciate everyone who helped me today and didn't give up, who actually went above and beyond and got me the answers I needed. Now I can get the correct help and follow up with who I need to. Thank you guys for everything you do. I will definitely be back if I ever have another issue!
Aprille Turner
Feb 16, 2022
I appreciate the excellent care that the nurses at Neuro ICU provided for my mother during her stay. They were the best! Thanks so much everyone! I am also very thankful to hospital campus security for their assistance in retrieving my car keys and a balloon that got stuck on a post in the visitor parking lot. You guys were awesome!
Flak
Feb 08, 2022
Very caring and professional staff. They made me feel very comfortable during my stay, and they were also very attentive. The food was good too!
Terence Burns
Feb 07, 2022
My wife is having heart issues so we are going back and forth to this facility including having had same day surgery twice. I am quite impressed overall at how the campus functions. The staff is pleasant and helpful. The interior is spacious and designed well and the doctors are excellent. Parking is a little difficult and scheduling somewhat laborious but I am still tempted to give it an A minus overall. If I compare this hospital system to to UNC this is by far superior in our experience.