Clinical Radiologists - Rockville, MD

Good physicians, very nice and professional
Apparently their filing system has some glitches
I have been to Clinical Radiologists Medical Imaging 3-4 times over the last few years. The radiologists and technicians are very good and professional. Some of the receptionists are nicer than others. In one instance I needed to bring my films to a specialist and the receptionist told me to just return them the next time I came in. When I brought them back in I was told that they didn't want them back and that they never told me to return them. I also had issues once when I tried to make an appointment. I asked the receptionist to clarify the process and all she could tell me is "because that's the way it works".

Just recently I needed a copy of some films taken just a year ago and was told that they seem to have misplaced my file. They are changing their filing system and my films were lost in the mix. They assured me that they would not be recovered. That was very disappointing. I guess I need to request copies of everything immediately after my visits. I do have to say that the receptionist that helped me that day was wonderful and very apologetic so they have a mix of both the good and the not so good working there.

Service & support:		50/50, depending on who is working the front desk
Quality:
Location:		Rockville loction is in busy office complex; parking can be difficult
Overall rating:		Average