Devita Joseph

The best experience I've ever had! Everyone, from the front desk to the doctor to the nice man who helped me pick my glasses, were very kind and informative. I had an appointment and didn't have to wait long to be taken back. Everything was explained to me as we went. No questions left unanswered. Doctor's assistants were very caring and thoughtful.

The doctor asked me thorough questions to make sure my prescription was what I needed. The man who helped me pick out my glasses explained everything my insurance covered (which was nice!) and didn't try to upsell me. Gave me freedom to roam and look around and asked questions to make sure I got a good fit. This was a very pleasant experience for me and my prescription is perfect! I can see haha I almost started crying when I came home to show my partner that I can finally see. Will definitely be coming back for future exams and glasses!

The optometrists at Edmonds Eye Care are fantastic. This rating is for the group that provides the frames and lenses. Unfortunately, their sense of customer service is in the toilet. I'm really not sure why these great doctors keep that frames business around. I got glasses a couple years ago and I was treated like I was inconveniencing them.

The lady who serviced me kept rolling her eyes every time I asked a question. The next time I got glasses I went somewhere else. I thought I'd try them again, so I ordered glasses. The person who fitted me was new but he was very nice. Now I can only pick up glasses on the weekend. It's too difficult to get away from work. A Google search shows them open on Saturday so all is good, right?

Now I find out that only the doctors are in on Saturday! The people who fit you for glasses can't be inconvenienced to work on Saturday. Does that group understand anything about customer service?! It sure doesn't seem like it.

My husband's eyesight declined rapidly last week, and we are new to the area. By luck, mostly by proximity, we called Edmonds Eye Care Associates and got an appointment very quickly with Dr. Stoebner. He couldn't have been more wonderful. He was attentive and supportive. After many test over 2 hours, he told us gently and clearly that the problems was not in my husband's eyes, but in his brain.

He made a follow up appointment with him and a referral to a neuro ophthalmologist. He couldn't have been kinder. He gave us so much time and answered every question thoughtfully. At the end, we told him how much trouble we were having finding a doctor, and he walked us downstairs to a Virginia Mason family practice and asked them to make appointments for us, which they did. His whole staff was friendly, competent and compassionate. We feel we couldn't have found a better eye doctor.

Went in there on 7/23 to fill new prescription and received no acknowledgment after saying hello to the Eyecare Staff. They just stared at me and went about their conversation and had no customers. I went to the reception desk and the lady was very nice and said to have a seat. After 5 minutes, the eyecare staff said I needed an appointment so after booking appointment, they said see you then and went about their conversation again. I didn't feel welcomed at all by them so I'm opting to go elsewhere. Such a shame because I was referred to them by my Doctor whom I will be notifying as well.

I went to Edmonds Eyecare in Nov of 2020 after recently moving to the area. I was happy to find an eye doctor so close to me that had such great reviews, but my experience there was the worst experience I've ever had in an eye doctor's office. I never imagined myself to be the person that would write a 1 star review about an eye doctor, but here I am.

Not necessarily because of my own experience, but because of the terrible attitude of most of the front desk staff as well as Dr. Karrick. First, while I was checking in, they were very short with me. No smiles, no niceties, but not a huge deal. Then as I waited in the lobby, an older woman was trying to sort out insurance coverage issues and I overheard (they were speaking quite loudly) two different front desk associates speaking to her VERY rudely and in a harsh, condescending tone-- arguing with her when she was just trying to figure out what was going on with her coverage and billing.

She was getting very flustered by their attitudes and it was upsetting to watch as a bystander. I was taken back by a tech to do preliminary testing before seeing Dr. Karrick and the tech was very nice. I believe her name was Amanda. While we were in the hallway, we ran into Dr. Karrick, and he asked her a question about something unrelated to my appointment.

As she started to answer his question, it was clear that the answer to the question was longer than she had time for with me standing there, and she stopped herself and told him, "uh. can I touch base with you on the details later?" to which he rudely replied, "why would we wait til later? Let's talk about it now. This is how things get pushed to the end of the day and get forgotten." and went on very harshly criticizing her in front of me.

It made me so incredibly uncomfortable. The reason why it should have waited til later, like Amanda was trying to do is because she was being sensitive to the fact that they were wasting my time with private details about other patients. Then came the actual appointment, which was basically fine. Dr. Karrick was polite to me and did his job. Then he called for Amanda to go see if they had my prescription in stock.

I have very bad eyesight, with astigmatism. Eye doctors rarely carry my prescription in stock, and I told them that. But he seemed confident and said "we have a large stock, we may have it." He sat in the exam room with me while Amanda went to go look for the contacts. Not more than 3-4 minutes later, he began complaining TO ME about Amanda. "Hmmm. maybe I should go check on her. it's taking a long time.

She probably is looking in the wrong place. I'll give her another minute" "Well, it seems like she is really struggling. I'll have to go find them myself." I was in no way growing impatient. I knew they wouldn't have my lenses. I'm surprised he didn't know that himself, and the way that he thought it was appropriate to complain to me about his employee made me feel sick.

Very condescending and critical. Not to mention the fact that he could have very well just gone to look for them himself since he was just sitting in the room with me. So wildly inappropriate. And of course, they didn't have my contacts like I said. That's why it was taking her so long to find them, she was being thorough. After receiving my contacts and trying them for a while, I called for a contact lens fitting appointment.

This is the followup appointment for when they don't have your contacts in stock and it's included in your exam fee. I wanted to make sure they were sitting correctly on my eyes because my left (dominant) eye was a little blurry. The woman on the phone said that they actually may not have to have an appointment (which is what I was asking for) and that the doctor could "manually tweak" my prescription based on my previous prescription.

Very convenient way to get out of a non-billable followup exam. She said the doctor was in a meeting and assured me that Dr. Karrick would get back to me in 1-2 days. It has been a month. I'm so confused by the high reviews. I won't be going back.

Wanted to switch eye doctors and decided to give Dr. Karrick a try. I can't review the other doctors at the clinic but Bryan is great. Very thorough, explained everything to me and answered any questions I had. Didn't need to get a new pair of glasses but my others were 2 years old and I have good insurance. The selection was great and had a lot of stylish options.

I considered taking my prescription to Warby Parker but I ended up finding the perfect pair there and for less money after insurance! Not sure what the other reviewer is talking about. They were taking COVID very seriously when I went and the staff was very professional and looked healthy to me. Everyone was wearing a mask and sanitizing everything between patients.

The people at Edmonds Eyecare are warm, friendly and efficient. Dr. Karrick has been my Dr. for many years and helps me keep my eyes healthy with tips on eye care and keeping a close eye on my slowly deteriorating macular degeneration. I highly recommend him.

I have been seeing Dr. Karrick for my entire adult life. I travel nearly 25 miles to get my annual eye exam - I've tried a couple others closer to home, and they do not compare. His care and thorough detail during the eye exam process leave me confident that my eyes are healthy, and nothing will slip by. The staff, assistants, and opticians are professional, courteous and toss in some fun personality and warm smiles.

Excellent team of doctors and staff! They cover all the bases for a thorough eye exam. They were able to catch a slightly off prescription I brought in from another doctor. I am able to see so much better with my new duel vision contacts and glasses! Dr Owen spent time reviewing the exam findings and offering helpful eye care advice. Wouldn't go anywhere else again!

I always have a thorough exam. This time I learned something new about how progressive lenses can/are made (spacing and size of each Rx in them). It was an understanding that helped me realize why the glasses I have gotten from other places did not work for me. I appreciated that very much and know that my new glasses will work just as great as the last pair I got here. The exams are thorough and not rushed. Great staff and doctors. Thank you Dr. Stoebner

Every time I visit Edmonds Eyecare I am pleased with their professionalism. I have never had to wait for the doctor, not once. The front staff is always pleasant. The folks who perform the preliminary exam are always courteous and kind. The doctors are always pleasant and happy to answer my questions. The crew who help me chose the right glasses are great too. My eye place for life.

All the staff were very helpful and professional. I felt that I had a very thorough evaluation from Dr. Owen. He is extremely helpful and kind. I was given helpful information. I would definitely recommend Edmonds Eyecare!

This past Wednesday I went to Edmonds Eye Care Associates for a routine eye exam. I needed a new prescription for my glasses. During the exam Dr. Kerrick discovered that I had a serious glaucoma issue that needed to be treated right away. Needless to say I was in a complete panic. They were able to get the pressure in my eyes down to an acceptable level but I needed to have surgery Saturday. during that time Dr Davis came in and and performed a procedure to get my pressure down to an acceptable level I did not even have an appointment with him Jonathan the technician was fabulous I was so scared on Friday, I called and spoke to Jonathan and he really calmed me down I felt much better Today, dr. Davis performed the laser surgery my husband was with me he answered all our questions Heather the nurse who is fabulous answered all of our questions too.

I cannot speak highly enough about this group of professionals. I would recommend Edmonds Eye Care Associates to anyone I had an emergency situation and being new to the clinic I had no relationship with them and I cannot tell you how kind they were to me and took care of me so that I did not end up in a serious situation.

Dr. Bryan Karrick is a great doctor! Since we moved to Seattle 15 years ago, he has been our family primary eye doctor. Dr. Karrick's professional attention to details and a caring attitude, making our family feel comfortable and never hesitant to call him and schedule an appointment. We highly recommend him and his staff at Edmonds Eyecare Associates.

Five-star office all-around from the front desk to the techs assisting. I have nothing but respect and admiration for Dr. Owen's expertise, attention to detail, personal "chair-side manner" and willingness to ensure I obtain the best treatment options and results for my specific vision needs. He is a caring physician, an expert in his field and dedicated to superb customer service. The office has state-of-the-art equipment for detailed testing and assessment.

Excellent experience every time over the last 10 yrs. Dr Owen always has time for some conversation, not rushed. He referred myself and my husband to Dr Davis for cataract surgery. Now we have a lens implant and 20/20 vision! I would recommend these two Drs to anyone that's afraid to get ur eyes fixed.

Reception and assistants were all wonderful, as always. Dr Karrick was impressive: thorough, clear, informative, friendly, a good listener. I am very pleased indeed!

I have been going here for 10 years and I recently had a check up on 05/18/19 with "doctor" Owen. He casually mentioned the word glaucoma, didn't explain why and didn't provide any information. He rushed out of the room as I was asking him if I was going blind. He said no but it left me super scared. So I went and saw another doctor and he told me I was completely fine.

It is UNACCEPTABLE to scare your patients for no reason if you won't follow up with other tests to make sure. Don't be lazy. I will never go back to this place again which is unfortunate because Diane, lady who helped me select my sunglasses, was pretty amazing.

I was able to be seen by Dr Owen's for a same day appointment, I was having distorted vision that started very suddenly. He had a few tests run based upon my complaint and very quickly diagnosed the problem correctly He was able to get me scheduled with a Retina specialist that same day. I highly would recommend his office after this emergency visit.

Dr. Stoebner is wonderful. My 5 year old loved him and said he was so nice. However the optometry dept. was awful. Decided to get our glasses somewhere else. Avoid Melissa, her customer service and downright rudeness and passive/aggressiveness was mind-boggling regarding my child. Basically accusing us of neglect for not realizing our child had vision problems-told me I must have missed subtle cues for "along time" etc. Dr. Stoebner was very understanding, said kids don't articulate it much till around 5.

When they get in preschool and figure out something isn't quite right. Anyway, he is great but avoid Melissa. Absolutely one of the worst encounters I've had with any business in my life.

So when I got my medical insurance through my work I decided to check yelp for a eye doctor place and the reviews for this location pretty terrible. So I decided to give them a shot. Called scheduled an appointment and had my appointment. Over all I would rate this as a better than average experience. A little bit more than average hold time on the phone, a little bit more than average wait time in the office, walked in and all the staff were friendly, nice respectful, place was clean professional yet overall nice vibe as soon as you walk in the door.

So after is all said and done great experience, great attitude, lots of parking room behind the building. My wife and I will now be going here for as long as we live in lynnwood.

Wow, I couldn't disagree more with the rest of these reviews. All of the staff at Edmonds Eyecare have been professional and prompt.and yes, I've been having eye exams for more than 4 decades and you always have to wait in the dark room. You are having your eyes dilated. Your eyes need to be prepared so that all the tests they are running can see inside there. It's no quick exam, and if it is, it's not being done right. And, yes, insurance companies are paying less and less -- even the 'EXCELLENT' ones.

But don't immediately start blaming the Dr's for this.do a little research on the cut that insurance companies are siphoning. I realize that one bad experience can taint a person's perspective, but I've had dozens of wonderful experiences at Edmonds Eyecare, and I know that there are plenty of others out there who would say the same.

I feel that previous reviewers may not be presenting a fair picture of Edmonds Eyecare Assc. My family and I have been going here for exams and contact lense/glasses purchases for a few years now and have been very pleased. I see Dr. Stoebner, who is quite professional. On all of my visits, I have always felt like I was given the time of day, and I certainly would not agree with a previous reviewer who commented that the assistants perform most of the exam.

The actual measurements of my eyes and fitting of a prescription was NOT done by the assistants. Additionally, let me say that I have been even more pleased with their sales team. I have been getting contact lenses and glasses from lenscrafters and pearle vision for at least 7 years now, and I have always been dissapointed by the lack of consistency in knowledgable employees.

Sometimes I would get my glasses fitted properly, other times I would have to come back in numerous times. However, as soon as I got a pair of glasses at Edmonds, they seemed much more knowledgable about fit. They also know their products well. I will give the caveat that they are certainly full price (that's why insurance helps), but bear in mind that you get what you pay for.

The only reason I am not giving five stars, is that I have only been to one other optometrist since I have been nearsighted, so I don't have any extensive comparisons. That being said, I scoffed when I saw three other one-star reviews, but I can't deny it's possible to have a bad expirience anywhere.

I went in because I was seeing spots in my right eye, I was diagnosed wrong, I was told I had a detached retina. I was horrified for 20 hrs before I saw the surgeon, he told me I did not have a detached retina and was surprised I was told by a guy that checks my eyes to see what kind of glasses I need would tell me that. I waited in a dark room for 45 minutes before I was examined and he only spent 4 minute with me.

I have been going there for 5 years and I will Never GO Back! the only nice things I have to say is that the receptionists were nice and the first gal that did my initial exam was professional, and I am not going to use there names because they know who they are:

I waited in the waiting room a half hour after my scheduled time. I then waited in the exam room over 45 minutes for the dr. When the doctor did finally arrive he seemed uninterested in actually helping me. He then preceded to tell me that my eyes have different prescriptions. Knowing this for years it didn't surprise me. He then baffled me by saying your eyes are different but lets just make them the same.

When I asked why he told me they're not that different and it'll be easier for you. My eyes have been different for 7 years I think I can handle it. But he assured me I would not even notice because the difference is that small. I should have stood my ground but I trusted him. Wrong move I now get headaches from my glasses and contacts that I changed to the new prescription.

I know have to pay out of pocket to go somewhere else to get an actual prescription, glasses and contacts. After the dr I had to wait another half hour just to talk to someone about glasses and they didn't even have a selection worth looking at. Most were also $350-$400. I don't want anyone else to have money and time wasted so steer clear of this place.