Innovision Eyecare - Austin

Great place for total vision care. Eye glass selection is fantastic. I have been a customer for years. Watch for their promotions and save.

The doctor was fine. The billing was horrendous and they've gone round and round with my elderly mother over $30 due to creative billing. Avoid.

Overpriced products and subpar customer service. I will be returning to my old provider for future appointments (even though it is a two-hour drive).

InnoVision is the only place I will go, Mona and Montey are the best, always trust their opinions, they treat their client's with the best care.

I really did not enjoy my time here. I will be taking my business elsewhere. The nurse on the phone was super condescending, the doctor didn't communicate much about my concerns that I told the nurse about, and the only time one of the nurses seemed even remotely nice was when they noticed I was upset. If you know somebody struggles with mental health disorders, maybe you should take the time as a business and HUMAN BEINGS to be nice to everyone.

The lady while I was on the phone, made a comment about astigmatism not being a disease when I misunderstood her question.next time just don't comment on it to make someone else feel dumb. This place makes me miss our towns shopko optical so much, they were at least all super nice, civil, and thorough.

My experience is the same as the people that have responded below. They are just -very rude- people. Guess they just have to much business. Don't spend the time to respond to this because its clear that you are not fixing your problems and I won't be back. I'll take my business out of a local downtown business and go to Walmart.

$200 for an eye exam is ridiculous. Three time more than many places. I have to go here for safety glasses through work, but I won't go here for another exam or any other glasses again. Seriously unhappy.

It's unfortunate I have to write this review, because I do love the doctor and most of the staff. There are a couple desk staff at the Albert Lea location that have refused to figure out the communication issue between their office and my insurance provider, and they have been completely condescending towards me about it. I've had coverage with Eyemed(one of Innovisions covered providers) for over a year.

When it came time to bill me insurance for my exam cost, there was some confusion about how to look up my plan. I'm on a group plan through my employer, so there must be something different about looking it up in their system. The staff I worked with consistently treated me as if it was my responsibility to tell them how to figure out their own system, or like they thought I was lying about having coverage in the first place.

When I went to clear it up this afternoon the woman didn't even offer to call the insurance company to figure it out, basically telling me it was my fault and she wouldn't do anything to help me. I have no respect for a business that won't cover their own responsibilities to their patients. It was not my job to communicate back and forth between them, that's something the staff at the clinic is responsible for.

I'm appalled at their lack of customer service and outright rudeness. Suffice it to say I won't be returning to this location as I no longer feel welcome or comfortable in the office.

They are closed but we were disappointed with the closing prices. They marked up to mark down. If you could find the original price on the shelf, it was lower than what they said it was. The mark down price was actually the real price. We tried to talk to a manager and they would not listen.

The store clerk was so helpful. She helped me find exactly what I wanted and at the prices I wanted. The checkout was smooth and swift. He answered all my questions.

It feels kind of meh and dim when you walk in, the registers are generally under staffed everytime I've been in. Most of shelves are messy and un sorted. Not bad on some of the items for sale, probably not the best price, but not bad. Still seem to be "selling" stuff without actually having it, and still have a rain check from 2 years ago never fulfilled.

Great place to shop! Great deals and great people! The store needs to renovated a bit, but the employees are awesome here! Great selection and you don't have to walk as far to find everything. Bought some high quality winter boots for cheap, some awesome slip-on Sketchers on sale, and some really cool JVC bluetooth headphones for a crazy low deal. Oh and I got $10 in shopping bucks each time I spent $50+ (limited time).They also offer a free 3% rewards program! This may be my new favorite place to shop.

Very quick moving check outs. But it needs major renovations, the dressing room walls have holes in them, the tiles on the roof are stained with water damage as well as the tiles in the dressing rooms, the floor tiles are cracked, if it gets fixed i am willing to give it more stars but until then i just find it somewhat unreasonable to shop on such a broken down place.

We have been shopping here for years. The shoe selection is great and the clothing deals are as well. The kitchen section has a lot of different things and with the regular sales it's a great place to shop for something needed.

A sales girl went ABOVE and BEYOND and went upstairs and dug through ALL the STOCK that was in boxes to see if there was still an item I was going to buy for my little grandson( that the customer service told me was all gone when I asked.) I had went home and then I later found a voicemail of hers TELLING ME that she had finally found one I would like to tell her now grateful I am to her!

Quality service, the staff knows what there doing. With alot of knowledge. The doctor has knowledge in his field your safe here.

The pharmacy is wonderful as is the store staff but the parking lot sucks big ones it is worse than a skating rink. I won't have to back until March to pick up another round of mess. Not worth falling. I

I like going here when sometimes going all the way down to Target or Wal-Mart isn't necessarily worth it. Only downside is, the check-out can drag.seems like there is only a couple when there are 15-20 people waiting. find a slower time to go here if you plan on getting a quick stop.

Best eye Dr ever! The whole team is so friendly and they found me glasses I actually don't mind wearing, I would recommend them.

The clearance aisles are the best part of shopping here. Check on their end-caps for the best prices. They have a great selection of rugs, home decor, curtains and bathroom decor. Nice women's clothing selection as well.

Love the staff here! They run a very clean and organized business. You can tell that the staff knows what they're talking about too. I've been going here for over 5 years and I couldn't imagine switching.

The office staff here has been great since I started coming here. The girls at the desk make scheduling my appointments hassle-free and they keep everything running smoothly. Everybody I know comes to Dr. Hataye.

Dr. Hataye is great, the entire office staff is friendly and so helpful. I've never seen someone in a bad mood there.its definitely a pleasant visit.

Everyone at Innovision is awesome.the appointments are convenient and they're always running on time. Dr. Hataye is gentle and very knowledgeable, I feel comfortble having him taking care of my eyesight.

I've been coming to Dr. Hataye for many years now. They're very well-known in the area because of their amazing service. Everyone here knows what they're doing and it shows. The ladies helped me find my favorite glasses I've ever had.