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Key Laser Institute - Douglas J Key Key Laser is a center of excellence in the use of cosmetic regenerative medicine to restore youthful beauty and vitality to the skin and body. Dr. Douglas Key, a board-certified dermatologist, established Key Laser in Portland, Oregon in 1998. His vision was to create a specialty practice focused exclusively on the non-invasive prevention and treatment of aging. Key Laser offers the most advanced treatment options that go beyond concealing aging and instead heal aging through the body's own natural process of regeneration.
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Our team has the experience and skill to guide you through the many possibilities of non-invasive cosmetic medicine. Shellie has worked with Dr. Key for 20 years. In that time she has built a wealth of knowledge of the aesthetic dermatology and laser industry. Shellie's patients love her warm caring nature and her artistic skill, particularly with dermal fillers and Botox.
Dr. Douglas J. Key is one of the nation's leading innovators in the field of cosmetic laser medicine. Every day he strives to restore vitality to his patients' appearance and more importantly, help to improve their sense of well-being and confidence. Dr. Key, a Board Certified Dermatologist, founded the Key Laser Institute in 1998.
Dr. Jennifer Hicks is a licensed Naturopathic Doctor and has been practicing since 2005. Her education and many years of experience have led her to understand the importance of a patient's overall well-being and to view health from a holistic perspective. She is especially passionate about helping her patients feel more confident in their bodies, gain more enjoyment from life, and have more energy! This passion creates a perfect atmosphere for the synergistic practice of bio-identical hormone replacement therapy and aesthetic medicine.
Here at Key Laser, we offer a fantastic loyalty program to all of our new and returning patients. Our loyalty program is an excellent way to gain credit towards any of our services. The best part is, all you have to do is tell someone you know! If you know anyone that could benefit from our services, let them know!
Reviews (17)
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Kathie Trivett
May 31, 2022
Jennifer Hicks, ND at Keys Laser Institute is a pleasant and professional health care provider. She began by taking a thorough medical history. She spent time explaining my post Biote, bio-identical HRT, follow up lab results to me. In response to my results she discussed a choice between 2 different doses. She explained the potential slight side effects of remaining on the same dose vs a set of different potential slight side effects i might have if she lowered the dose, including potential slight increase in hot flashes and sweating.

She then allowed me to choose which dose to receive according to the set of potential side effects that I would feel most comfortable with if they arose. She did not rush through the discussion, she was calm and patient and there were no interruptions during the consultation or the procedure, this made me feel that she was there just for me. (Wouldn't it be nice if we felt this more often.).

She explains things in easy to understand terms. She also ensured that all of my questions and concerns were answered fully and she asked if I felt comfortable to proceed with the procedure. Ms Hicks Is a very professional and excellent technical healthcare provider. She told me everything that she was doing as she performed the procedure. There was no pain at the time of insertion, no pain following the procedure and no complications.

Her technique for the Biote, bio identical hormone replacement pellet insertion in the buttock was far superior to the GYN office in Florida that I had previously been to for this same therapy. I recommend the Biote Pellet for menopause hormone replacement therapy it significantly helped with my menopause symptoms. And if you choose Bio-identical HRT then choose Jennifer Hicks at Key Laser Institute to be your practitioner!
Roger & Cathy Fantz
May 22, 2022
Dr. Key seems to refer most of his treatments to his staff of "technicians, " who seem to have no formal training. I do not recommend Key Laser. I paid $150 to have a small spot on the bridge of my nose removed (I was told it is a cherry angioma). The technician, who said her last job was as a bartender, chose a Broadband Laser treatment as a first choice for me, saying that there were other treatments we could try if this treatment was not successful.

She neglected to say that I would be charged $150 each time I came in, regardless of the outcome of her suggested treatment. Key Laser advertises itself as a medical facility, but appears to be more interested in payment than in successful outcomes for its customers.
Beth Carter
Apr 19, 2022
I got the "diamond glow" facial. The technician seemed to know what she was doing, but the entire procedure was incredibly lack luster for the price. $160 for me to wash my own face in a bathroom, have her do the microdermabrasion for 10 minutes, wear a face mask for 10 min and then have her simply apply skin care products and send me on my way. What?!
Jenna Andersen
Apr 06, 2022
I came in for light therapy for rosacea, referred here by my dermatologist. I paid for 3 rounds of treatment and I am thrilled with the outcome. The staff was so kind and enjoyable to spend time with throughout the experience. Products were recommended to me, but never in a pushy way, and I am so happy with all of them that I'm planning to use the toner and moisturizer and tinted sunscreen from now on. My skin hasn't looked this good in 5+ years.
Paula Essig
Mar 20, 2022
Dr Hicks is knowledgeable, friendly and professional. She takes time to listen and answer all questions. I don't hesitate to refer friends to Key Laser as they will custom care based on your needs.
Angela Gaiser
Mar 12, 2022
My 2nd visit to Key Laser was just as wonderful as the first. Dr. Key has been in the top of his field for decades and it shows. His staff is knowledgeable, kind and professional. The environment is beautiful, comfortable and convenient to get to. My procedures have been exactly what was explained to me and felt very safe in the exceptionally trained hands of Dr key and his staff. I'm very pleased with my experience and have already booked another appointment.
Gia M.
Feb 25, 2022
Shellie is the best! She walked us through all the procedures before hand and let us know everything she was doing step by step along the way. She answered all my questions and even gave some excellent recommendations! She has been there for almost 25 years and I trust her judgment! : We are very happy with the results!
Tiny Tenor
Feb 22, 2022
Did quite a bit of research before deciding on Key Laser. Went in for 3 procedures on the same day. Staff were extremely professional and attentive. Never felt like I was waiting too long. Ashley is knowledgeable and highly skilled. The procedures were indeed "spicy", as described by the staff. Would recommend this facility to anyone.
Emma Rovics
Jan 19, 2022
Always a wonderful experience with Ashely! I have been going to her for years and she has an incredible eye for natural looking results that make all the difference. She always makes me feel comfortable, especially when I'm trying new treatments. Highly recommend!
Alexandra
Jan 05, 2022
Ashley was so wonderful and attentive. She listened to my requests and was very through in making sure I was comfortable and had all my questions answered. It was my first time having any kind of injection and I was lucky enough to find her. Ashley also was very helpful with addressing my acne concerns and providing suggestions. I will definitely be back!
Marcia Homer
Nov 26, 2021
Jen was fantastic! She walked me through the BBL procedure every step of the way. My face looks and feels fabulous. Going back for more soon!
LeeAnn Peniche
Oct 30, 2021
I have been a patient for 18 years. This is the best doctor and team in Portland. Dr Key never short cuts. The team provides the highest quality treatment with the most advanced technology. The teams is smart, they are specialists, and totally committed to achieving the best results for me and all patients.
T. Marie
Oct 24, 2021
It was my first time ever getting any filler. I got my lips and chin done by Ashley. I was so nervous and scared but she made me feel so comfortable and she helped me get through it. My lips look so perfect! My chin is defined and completely changed my jaw structure for the better. Ashley is so good at what she does and she is the ONLY person I would ever trust with filled. 10/10 recommend Ashley!
Karen Malkewitz
Aug 19, 2021
Dr. Key and his staff are great! I'm so happy with the results of my IPL. Holly explained the process and implemented just as explained. They really make sure you're taken care of.
Chelsea Kuzmin
Aug 05, 2021
Key Laser is a beautiful, spacious and clean facility with a very friendly staff! My provider's name is Ashley, I go to her primarily for cosmetic filler however she offers a variety of services. I'm so lucky to have found her because she does a phenomenal job! I constantly recommend her to people when I get compliments on my lips or other facial features.

I can always expect natural-looking, but defined results to my preference. She's extremely gentle which is much appreciated and genuinely the sweetest human EVER. I can't recommend her enough! I also highly recommend Kelsey who I have also seen for Botox and other skin care services. I will truly never go anywhere else!
Sandy
Aug 03, 2021
The whole staff was very courteous, friendly and professional! Kelsy really knew what she was doing, treating my skin for sun damage. She made me feel very much at ease. I would definitely recommend Key Laser Institue for your needs.
Shawna T.
Aug 03, 2021
My esthetician, Holly, took the time to explain my options and offer suggestions in order for me to achieve my goals. She is patient, experienced, and skilled at her job. The front desk staff was professional and helpful.