Maryland Primary Care Physicians

I rarely write reviews concerning businesses and or services because I know how these can impact one's reputation. However, I've used primary care physicians in Annapolis through the years because my family used them. As a kid I rarely went to the doctors, so I found their service to be decent. As I've grown older, I've found that not to be the case.

Primary Care physicians isn't what it used to be. My former doctor, Lyn Dea was one of the best there, however when most of the staff is mediocre, that's not saying much. She is great with the basic lab test, vaccinations, immunization and things relating to lab work. She also has decent bed side manner. However, when it comes to medical knowledge through the years when I've asked her medical questions and most times, she didn't have the answer.

She didn't even know what some of the latest treatments were for diseases which struck me as odd for someone with her years of experience. Also, when other doctors recommended that I see specialist for lab results that were way out of the norm, she'd write them off as being ok. Over the years I've just seen her be ignorant to medical questions that most doctors should know with her years of experience.

There were so many cases where I just felt like she had limited medical knowledge and as your primary care physician you want the best. You're PAYING for the best. You DESERVE the best. You trust your primary care physician to be the EXPERT of health. Dr. Lyn Dea isn't that person. This doesn't make her a bad doctor by any means. She is one of the best at Primary Care Physicians Annapolis, if not the best there. However, again that's comparing her to all the mediocre doctors there.

Read the rest of the reviews and you'll see what i mean. She's great with lab work and things relating but outside of that, I wouldn't/couldn't trust her medically and I always got a second opinion. I stuck with her out of convenience. She handled the basic lab work well. However, as i've gotten older, i'm now requiring more out of my doctors. I'll be looking for another primary care physician outside of Annapolis.

One that is medically sound and can do more than lab work. One thing I do want to note is that its ok not to have answers right away, but as a medical professional I'd hope that the physicians would do their due diligence, research, and provide their patients with the best answers. YOU'VE BEEN WARNED ABOUT THIS PLACE.

Almost 3 weeks post Covid and a new symptom begins, chest tightness and fluttering heart. Virtual visit done and directions to see primary care doctor same day due to fear of heart issues. Call primary, tell them of the virtual concerns and they refuse to see me because I have sinus pressure still lingering. I think I'll be finding a new doctor who cares about more than the insurance money.

I do NOT recommend this practice! Edit: In response to your reply, I was very clear in the fact that I had just gotten off of a video call with a doctor who was crystal clear in her instruction. She told me that I needed to be seen, that day, in office, by a doctor because she was highly concerned about my heart and wanted someone to listen to it.

I communicated this to the young lady on the phone. Her response to me was also very clear, that I could only be seen via video conference as your office was not seeing "sick" patients. She then told me that she was given that direction directly by someone else in that office, she NEVER said anything about immediately ordering imaging. It's it customary for your physicians to know what they will do for a patient before they even speak to determine the problem?

I was following the medical direction of the physician I saw. Why would I have a second video conference? I was just told to be seen, in person, on a video conference! You have an office full of doctors and you refuse to see a patient with a potential heart condition because she has the sniffles almost 3 weeks post COVID. If you don't want to practice medicine then maybe you should choose another career!

I have had good experiences with the practice for the last year. However, I just received an email stating they will no longer see sick patients in the office. Telemedicine visits are required for them. So sick patients don't come to the office, healthy ones do. I think they have it backwards. Just my opinion but still trying to process the fact a sick person can't be seen (physically) by his physician.

Poor customer service. If you transfer from another MPC branch, they will force you to come in for a "intro visit" before you can get a physical that is NOT covered by insurance. I called the office no less than 10 times looking for help to have this waived and they threatened to send me to collections. Not letting my credit suffer over this but you have lost a patient in the process. Greedy.

I had been a patient of Dr Welch for a decade. I referred multiple patients and I'd always liked her. But the care I've received has declined so markedly over the last several years, and her treatment of me has become so unhelpful, that I've finally left the practice. It's become nearly impossible to get an appointment with her for urgent care, and over the last few years I've been sent to other providers at the practice like a ping pong ball, to expensive specialists, or even to the emergency room for relatively minor problems, including issues that she used to help me with without an appointment. Dr Welch and her assistant, Jen, have been hostile with me when I've experienced problems with her prescriptions, most recently sending me a response online that seemed needlessly angry and even featured some all caps. Dr Welch has refused appointments and forced me to see my neurologist for minor issues so frequently that my neurologist finally said that, while she's never done this before, she recommends that I get a new physician. Dr Welch was really hostile toward me at my most recent appointment and insisted on conducting an upcoming annual exam before my one-year anniversary.

When I objected because my insurance wouldn't cover it until the one-year mark, she said she would be cancelling my annual exam appointment and I could either do it now or not at all. The care I've received from other providers at this practice has been inconsistent, sometimes with the wrong tests ordered or incorrect prescriptions. I will say that Dr Dea and Dr Behrens are both really great and the care I've received from them has always been excellent.

Regarding COVID: My other doctors are all taking temperatures immediately when you check in, whereas MPCP Annapolis was waiting until you are taken back to see the doctor. That means you've potentially spent a long time in their waiting room near people with covid, and there'd be no notification of that fact because of privacy laws. You have to walk within six feet of people to access many of the chairs, and there was no indication at my appointments that you have the option to wait in your car. Their waiting room was consistently uncomfortably crowded with long waits.

Been going to Maryland Primary Care in Annapolis for a number of years. Same thing every time. Never taken on time for an appointment. Usually I'm seen 45 minutes late. Had lab work done on 8/7 and a physical on 8/14. Doctor stated my cholesterol was too high so she wanted me on cholesterol medication. Stated she would send the prescription electronically.

Next week pharmacy never received the prescription. Call, left message for the clinical staff. They call me back and stated they would get her the message. Never heard back and pharmacy didn't get the prescription. Called again and ask that the doctor call me. Doctor called me on 8/28, apologized and stated she would send the prescription right then. Went to the pharmacy on 8/29.

Still no prescription sent. This isn't a refill so I can't request this through the portal. What good does it go to a doctor and go through all of this? Why have lab work if you can't get the prescription they state they want you on?

I have been going to Dr. Riebman for almost 30 years. My children went to him also. Maryland Primary Care in Annapolis have been exceptional. The care I have recieved over the years has been wonderful. I have had Fibromyalgia for 30 years and was never told it was all in my head. I was treated or referred out. I'm almost always seen with in 15 minutes of arrival.

The front desk is very pleasent. As a medical group, they do what they say they are going to without me having to repeatedly call back. They have gone out on a limb for me on the rare occasion I have needed them to. They don't take short cuts or try to stall on getting you to the correct specialist or when ordering MRI etc. When I had to go on public assistance for a short period their policy was that they take existing patients. Billing is flexible should you need them to be also. I really think they are a great primary care group and I highly recommend them.

They charged me extra for asking questions. I guess they double charge you if your appointment is more than 15 minutes. Their doctors will also refuse to refill prescriptions unless you keep coming in again and again. I did two follow up visits with no changes and they won't refill without another. I get that their mindset is to make sure the meds aren't having a negative effect, but it's a little much and kinda seems like they just want to pad their appointment book.

I feel like every interaction I have with this office involves something going wrong. I've had trouble with them for years. Trouble getting return phone calls, trouble getting prescriptions, trouble getting referrals, appointment times changing, The staff borders on unfriendly, their line to checkout is always 50 miles long, The list is endless. I have family members that go here and have heard nothing but the same issues from them.

The doctor is friendly enough, but like many other doctors, they run in and run out as quickly as possible. At my last appointment I was taken back to the room and waited another hour to talk to the doctor for all of 5 minutes, and then they ran off. I'm probably going to start looking for a new primary care doctor. Because I have a serious illness and don't have the energy to fight them over absolutely everything.

I need a physical and haven't rescheduled it because I would rather have teeth pulled than have to deal with them. I feel like if they took the money they spent on all their fancy tablet computers, and spent it on improving actual care for patients, that'd be great.

Avoid this place if you want to be treated like a human being. Have been calling for THREE weeks with the request of the Office Manager or the "Coder" to give me a call back to discuss what I think is an overcharge for the type of appointment I had. Every time I call I'm told I'll receive a call back the following day. It's been three weeks and the the Office Manager refuses to call me back/answer my call.

Just goes to her voicemail. She hasn't even heard my side of the story, just her "internal review." I've been a patient here for 4+ years and the level of disrespect is unfathomable. They clearly don't value their patients. I feel bad I referred a friend here a couple months ago.