Palmetto Gastroenterology - Spencer J Jenkins

Very kind, friendly, and professional office staff. They were very helpful and clear when explaining my procedure instructions. All the nurses were nice and friendly. I really liked Dr. Waraich, he was super friendly. Overall, I would highly recommend this office.

After waiting 75 minutes for my appointment, i left. This was just a consult. If the delay os reflective of the doctor, i do not want to waste any more time.

I don't know why people left bad reviews based on a lack of coffee or how other people behaved in the waiting room. There are covid-19 precautions in place, and hand sanitizer all over the place. Masks are required. My husband couldn't go back with me. I was able to video call my husband when I talked to the doctor so that he could weigh in on my health care decisions.

All of the staff are professional, compassionate, and helpful. The nursing staff is very experienced and happy at their place of work. It has been my experience that a happy nursing staff is an indication of a healthy workplace. The anesthesiologist went above and beyond to provide a comfortable atmosphere. I appreciated the mood music. Dr. W is thorough, and doesn't guess at a diagnosis.

His bedside manner is excellent. He communicates professionally, and in a no-nonsense way, but still manages to come off compassionate and caring. Payment plans and financing are available for procedures when out-of-pocket expenses have not been met.

No coffee or water for waiting room for friends or family of the patients getting the colonoscopy. Waited an hour past the time to go in. Signs all over the place saying what you CANNOT do instead of catering to the patients and family. Kept asking people if they brought their paperwork. Nobody had paperwork and some had not been given anything. Need some customer service training.

No one likes getting a colonoscopy and this has been my 6th one. Palmetto Gastro has been the best experience. They were so friendly, the facility was new and clean, and they were quick and efficient. I highly recommend them and will continue to use them in the future.

Answering service is terrible. Being able to contact and schedule appointments with actual office staff should be a no-brainer, but you have to wait 2-3 days for them to call back. So much for "24 hours" Will post a different review if I ever actually get in.

1 hour in lobby past appointmen time. 70 minutes of a kid on a cellphone blasting sound effects. Avoid this place. Not even joking avoid.