Get Quotes Contact Us Sign In
Website
Call
Rick's Medical Supply Welcome to Rick's Medical Supply, Inc., where you'll find affordable quality solutions for all of your home healthcare needs. With a full range of medical equipment and supplies, Rick's Medical Supply, Inc. will provide you with both superior products and a knowledgeable staff. Rediscover the confidence that comes with independence and venture to work, play, school, or wherever your imagination takes you.

With the right products, nothing will slow you down! At Rick's Medical Supply, Inc., we understand that living with certain medical conditions and disorders or recovering from injuries and surgeries can be difficult to cope with.
Follow us
Services
We treat our customers like family. Rick's Medical Supply, Inc. has been the source for medical supplies and equipment in the Roseburg, OR area for over forty years because of our superior commitment to provide you with the absolute best in product quality and customer service. Our highly trained staff will help you make the best choices for your needs, while providing you with friendly service and expert advice. Every effort is made to ensure that your experience is as pleasant and efficient as possible.
Roseburg store is located in the Garden Valley Shopping Center behind JC Penney's 760 NW Hill Avenue, Suite 100. We also have medical supplies and SCRUBS at our North Bend store, 1934 Newmark Street, right by the McDonald's drive-up! Be sure to come by and see us! Our supply in the North Bend/Coos Bay store will be ever increasing once we establish a clientele who appreciate quality scrubs. Beautiful colors, designs and styles.
Reviews (13)
Write a Review
Paul R.
Mar 30, 2022
Went in 3/29 for a wedge pillow. They did not have what I wanted. A lady showed me on her phone a suitable substitute from Walmart. No sale from Rick's. but customer service was GREAT!
Gary Ward
Mar 15, 2022
Avoid this company at all costs. They will falsify documents and use all unethical practices possible to make a buck. I've witnessed them use discriminatory and illegal practices against customers. Go to anyone else if you can. Rick's is run by the worst kind of people.
U. Berliner
Dec 21, 2020
Excellent selection and truly helpful, knowledgeable staff. They make it so easy to track which medical equipment my dad's health insurance covers so he can stay up-to-date without worry. Thanks!
Shalon D.
Nov 20, 2020
I'd recommend this place anytime! I had a surgery in town scheduled the same day that I visited the store. Unfortunately the item I needed was extremely in demand and my prospects weren't looking spectacular. But, by the grace of God, the people were extremely helpful and I ended up getting exactly what I needed. Anyone who needs mobility assistance in general or after surgery, I recommend coming here.
Kevin Schaffer
Apr 03, 2020
5:15 pm on a Fri. My custom wheelchair breaks down. A caster bolt completely broke. Ron completely bailed me out! A small shop charge and I was on my way. Save my weekend! This place has great customer service. Moving here from Portland and we sure don't get people like That out there.
Summer N.
Dec 05, 2019
Very knowledgeable staff. Helpful and polite. Got me the best deal she could. I highly recommend. Less hassle than Spectrum and more affordable.
Reginald Purvis
Nov 11, 2019
Since it was time for me to order a new electric wheelchair my first and upmost thoughts were cost. However was I wrong, my first consideration should have been service after sales and since I live in a small coastal city with no electric wheelchair outlets, service after sales should have been my first priority. I am truly glad that I called Robert Garza from Rick's Medical in Roseburg, OR.

Who made the time to explain this all to me and set me straight. My compliments to Mr. Robert Garza for your timely effort and at the ends ordering the chair for a price they advertised.
Sarah Goodfellow
Nov 01, 2019
I have had nothing but issues with this place and customer service. I've had to complain many times. They never have Diabetic Supplies in order. Never informed of any changes. Most of the time I'm told they can't access my file and someone will call me back. Never happens. Then things get blamed on insurance and yada yada. So tired of it and I can't go anywhere else. Dislike this company so much.
Ange Norris
Apr 08, 2019
I had contacted Rick's Medical Supply looking for items for my husband's upcoming surgery (the next day, in fact) as I received the wrong item from Ebay. I was pleasantly greeted by Dani, who took the matter under control. She was so friendly and went above & beyond my expectations in locating the correct items & made absolutely sure it would work for our needs.

It was such a relief knowing this issue was resolved completely and to more than my satisfaction. Thank you are 2 small words but come with a BIG meaning to us! Thanks Dani for the awesome customer service! And thanks Brad for returning my call so quickly! This company is more than awesome - you won't be disappointed in the quality care & attention!
Alondra Magana
Dec 05, 2018
Olly was so caring and provided us with all the equipment we needed for my grandma on hospice. He was efficient and well knowledges of the equipment. Great customer service recommended this place to anyone.
Ashley Buchanan
Jul 20, 2018
Ricks medical supply Has been wonderful to my mother who is on hospice who requires a lot of oxygen! They are always there to deliver everything she needs and makes sure she and our family understands everything! They are always friendly, efficient and always makes sure our questions are answered! I'm very thankful for this company that helps deliver everything my mother needs to help her keep breathing! I'd recommend them to anyone who needs any sort of medical supply's! -Ashley Buchanan
Caleb Young
Jul 13, 2018
Quite possibly the worst service I have ever had. When you're dealing with a business like this at a time in your life when ones health is compromised you need good service. Don't even bother going to Ricks Medical, you will leave frustrated and shocked at the quality of service. I wouldn't even give it a one star!
Kt Jones
Jan 14, 2018
After years of service from parkway medical when Rick's purchased the business we where told there would be no interruption in service. Not only was there interruption all service stopped without any notice! After months of phone calls and requests for service we where told they do not accept our insurance so we need to look elsewhere for service!

Terrible customer service phone calls where never returned had to keep calling and calling left on hold several times. Find another provider these guys either do not care or do not have enough staff to take care of there clients. I wish there was a way to rate less than a full star!