StayWell Health Care. is dedicated to delivering best quality, community health care and social services, including preventive medical, dental, and mental health services to the underserved population of the Greater Waterbury community. StayWell Health Care. has adopted a complete, community based approach to serving people by delivering education, advocacy, and bilingual/bicultural services.


Contact Details

  Website
  City Waterbury , CT
  Zip Code 06702
  Address 80 Phoenix Avenue # 101
  Phone Number (203) 756-8021

  • I would not recommend this business
  • Certain Doctors are very good and thorough but this is generally not the case. I am sorry to them.
  • Usually overbooked, understaffed, poor customer relations, care, concern. We are a burden to them.

I have been a patient at this clinic for 10 years plus. I have had very roundabout care. This doesn't apply to all doctors at this clinic, but the majority unfortunately. Have never really been thoroughly checked out and usually have to fight with the doctor and nurses to get the proper treatments, such as bloodwork, referrals, thorough exams, etc. If you want a quick check then this is the place for you. This clinic is usually overbooked and the doctors usually have to speed through your exam and cram everyone in. Usually have a long wait time for appointments.

Receptionist and Nurses are rude and you are at their discretion as to whether you can be seen or not. Must make repeated phone calls and can only leave a message (no one answers the phone, you must leave a message and hope they call back.) and hope you are lucky to get a call back. They will give you an appointment and then change it without notifying you sometimes. Just really substandard care. My last visit, and I mean my very last visit as well, I was verbally abused by a doctor and was ashamed, humiliated and scared during and after this visit. Please beware!

Value for money
Service & support
Quality
Location
Overall ratingFair