Communicate with your care team, manage your appointments, access your test results, review your medications and more! A brand new Patient Portal is available! If you have any questions or need to enroll speak to the front desk at any Valley Family location. We accept all patients regardless of their insurance status or their ability to pay. We accept most medical and dental insurance plans including Medicare and Medicaid, and we offer a sliding fee scale payment option on all of our services. Please ask one of our helpful receptionists if you qualify for our sliding, discounted fee and about our prescription drug assistance program.
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To provide high quality, patient-centered health care services to satisfy the primary care needs of our community members, and to assure access to care for all. Excellence: We are committed to high quality and value in every aspect of our work and we strive to understand and exceed expectations. Partnership: We acknowledge the necessity of engaged, empowered individuals and families to achieve each person's own best health.
Minor surgical procedures are those that are minimally invasive and can usually be performed without general anesthesia. These can be performed in the clinic. Some examples of minor procedures include biopsy, removal or adding of stitches on wounds, lacerations, and skin tag removal. Most in-office procedures can be performed in a short amount of time, have reduced risk of infection, and have a much shorter recovery time compared to major surgery.Often referred to as a green card medical exam, these physicals are a necessary part of immigrating to the US to ensure public safety.
A Wellness Exam is a full physical exam for women of all ages. These check-ups usually include breast and pelvic exams, blood tests, vaccinations, and counseling. Recommended annually, they screen against diseases and are essential to maintaining your overall health. Regular visits to the OB/GYN are vital to a woman's health.
Behavioral Health Services at Valley Family Health Care are designed to be a part of your regular health care and help you achieve your personal health goals. We offer health and behavior services, counseling services, and medication management. If you're not sure what services are right for you, our staff provide free consultations to help find the right fit for our patients.
Reviews (10)
Karen S. Adams
Jun 09, 2022
Bryon Rich
May 29, 2022
Michael Tooley
Jan 26, 2022
A. D.
Nov 25, 2020
Your "Certified" medical assistant Ashley Cates likes to post on the public KTVB news Facebook page that the covid restrictions are "tyrannical", someone who has a hand in helping the general public's health care should not be spreading that type of propaganda and misleading the public about how serious Covid-19 is. She even goes on to bring up that fact she's in the medical field and "knows what she's talking about". Do your family a favor do not go here.
Pam Orr
Nov 15, 2019
Called for a new patient appointment for my sister and was scheduled very quickly! Brought my sister to this clinic and was seen by Megan. The entire staff at this facility was excellent. They took the time to listen and helped in so many ways that we were not even thinking that we needed. I highly recommend this clinic. Compassionate, friendly, knowledgeable, and professional!
Joao Cardoso
Mar 22, 2019
Rebel Christy Gyspy Soul VanLeuven
May 28, 2018
All staff really nice. But called and left 2 messages for the Dr to call me back. Last wed. And last thursday. Still not a call. I dont need an appt. Need to speak with Dr. Guess i need to find another Dr. Cant seem to get a call back. I have never had this problem. All Dr's have returned my calls or there nurse. But nothing.
Samantha Pate
Apr 30, 2018
I highly recommend this clinic if you have sixteen days to wait for your prescriptions. They made a mistake and I had to pay for it. If you want a nurse who can't help you and tells you to pay out of pocket for your $125 medication instead, Kathy is your nurse. Sad this place is all my insurance will pay for.
Rachel Osborne
Jan 19, 2017
It was a good experience they are nice, but the physician had to choose the medication through the computer and couldnt give me the kind I wanted because it wasn't on his rx choices. That was kind of a bummer. He was really nice physician easy to talk to. I can tell this is one of those conservative clinic they use non FDA approved meds to treat problems which can be annoying, especially after having a dr never do that. Now if you have a dr like that by god keep him if you can! I moved.
Laree J.
Feb 11, 2015
Dr. Carrell was a very good Doctor. But his staff are unprofessional and have no work ethics. At least the ones I dealt with. I got in to see Dr. Carrell quickly. But when I was being checked out the phone rang. I told the receptionist that to go ahead and take care of the call because I had to write a check anyway. She said, "Naw, they can wait" and she put them on hold for the whole duration I was being checked out, about 10 minutes.
Then I scheduled an appointment and completely forgot about it due to a death in the family (immediate family member). When I realized that I had missed the appointment I called to apologize and reschedule and told them the reason why I missed it. No more then a week later I got a bill for the missed appointment. That, right there made me never go back.
The bill was only for $10.00, but it was the principle of the matter. In addition, I work with Doctors myself and had to call the practice a few times and each time I had to deal with them I was misdirected every time when they would transfer me. In this case, the work ethics are pitiful and unprofessional. And the staff is poorly trained
Then I scheduled an appointment and completely forgot about it due to a death in the family (immediate family member). When I realized that I had missed the appointment I called to apologize and reschedule and told them the reason why I missed it. No more then a week later I got a bill for the missed appointment. That, right there made me never go back.
The bill was only for $10.00, but it was the principle of the matter. In addition, I work with Doctors myself and had to call the practice a few times and each time I had to deal with them I was misdirected every time when they would transfer me. In this case, the work ethics are pitiful and unprofessional. And the staff is poorly trained
