Business Details
45 Years
experience
Emergency
services
Your Trusted Healthcare Partner in the Tri-Cities Area
Founded in 1981, Tri-Cities Community Health (TCCH) has grown from a modest clinic into a comprehensive healthcare network serving southeastern Washington. As a Federally Qualified Health Center (FQHC), we provide patient-centered care across medical, dental, behavioral health, pharmacy, and vision services. Our mission prioritizes accessibility, offering sliding fee discounts to 75% of patients who qualify, ensuring care is available regardless of financial or legal status. With 38 zip codes served and over 33,000 patients annually, our team of specialists collaborates to deliver whole-body care for all ages. We maintain partnerships like the one with Columbia Basin College to expand dental access for underserved populations.Accredited by federal health standards, our three Tri-Cities locations in Pasco, Kennewick, and Richland combine clinical excellence with community outreach programs. Our providers, including board-certified physicians and dental specialists, emphasize preventive care and chronic disease management. Through initiatives like National Health Center Week participation, we reinforce our commitment to improving regional health outcomes. With 24/7 nurse advice lines and extended pharmacy hours, we address both routine and urgent care needs. Our integrated approach ensures seamless coordination between primary care and specialty services, making quality healthcare accessible to every member of our community.
Services
Primary Care
Pediatrics
Dental Care
Eye Care
Labs
Endocrinology
Pharmacy
Behavioral Health
Women's Health
Medication Management
Details
- Year established: 1981
Highlights and features
- We serve patients regardless of insurance status or financial situation
- 75% of patients qualify for sliding fee discounts based on income
- Comprehensive care network covering medical, dental, and behavioral health
- Specialized programs for migrant workers and underserved populations
- Federally recognized public health institution with 40+ years of service
Associations and certifications
- Federally Qualified Health Center (FQHC)
Services
Primary Care
Board-certified physicians provide comprehensive outpatient care including preventive screenings, chronic disease management, and coordination with specialists. Services address diabetes, hypertension, and adult wellness. Our providers emphasize patient education for long-term health improvement through personalized care plans.
Pediatrics
Experienced pediatricians deliver well-child visits, immunizations, and treatment for acute/chronic conditions. We offer sports physicals, developmental screenings, and specialized care for asthma and diabetes management in children across our Tri-Cities locations.
Dental Care
General and specialty dentistry includes cleanings, fillings, emergency care, and pediatric services. Medicaid-covered adults receive comprehensive dental benefits, while school outreach programs ensure children's early oral health education and screenings.
Behavioral Health
Outpatient counseling and medication management address depression, anxiety, substance abuse, and chronic mental illness. Our team includes psychiatrists, therapists, and chemical dependency professionals providing culturally sensitive care across Benton and Franklin Counties.
Pharmacy Services
Three locations offer prescription fulfillment with free delivery, medication synchronization, and competitive pricing. Clinical pharmacists assist with prior authorizations, formulary alternatives, and safe disposal of unused medications for TCCH patients.
Questions
What services does TCCH offer?
We provide primary care, pediatrics, dental care, behavioral health, pharmacy services, and specialty care including endocrinology and women's health.
Do you accept uninsured patients?
Yes, we serve all patients regardless of insurance status and offer sliding fee discounts for qualifying individuals.
Are there payment assistance options?
Our sliding fee discount program helps 75% of patients with incomes at or below 200% of Federal Poverty Guidelines.
Where are your locations?
We have clinics in Pasco, Kennewick, and Richland serving 38 zip codes across Benton and Franklin Counties.
Do you offer after-hours care?
Our 24/7 nurse advice line provides medical guidance outside regular business hours.
What dental services are available?
We offer cleanings, fillings, emergency care, and specialized pediatric dentistry with Medicaid coverage for adults.
Reviews (7)
Enjeda Becker
Jun 02, 2022
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The trashiest doctors office in all tricities. They keep sending us to Pasco when they have two different Kennewick locations. Gas isn't free!
Night Spire Entertainment
Jun 01, 2022
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First they don't check me in, I was there an hour thinking they did. Then had to wait another hour and a half to be seen because of their mess up. There was people who were seen before me who got there way after. Few days later I call to try and see if they can send my medication to another pharmacy and no one picks up. This was while they were still open too.
Alex Weeks
May 07, 2022
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It's really sad because my experience here has actually not been the worst. But they refused to treat the problems my girlfriend went there for and essentially denied her service. I understand the medical field is a complicated mess especially in America right now but the doctor patient relationship is so reliant upon a level of care and trust, which Dr Cruto had absolutely 0 interest in providing to my girlfriend.
She was denied simple antibiotics (told that her problem was 'not that bad' even though they are normally prescribed), and told that they wouldn't check vitamin levels in blood work because she should 'already be on supplements'.
She was denied simple antibiotics (told that her problem was 'not that bad' even though they are normally prescribed), and told that they wouldn't check vitamin levels in blood work because she should 'already be on supplements'.
Kaylee Ness
Apr 16, 2022
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Very frustrated with certain aspects of this health office. I've seen optometry. waited way too long in the waiting room. Appointment from arrival to departure was over 1 1/2 hours. then not even the right prescription at all. PCP Dr. Vanatta when messaging regarding health issues takes way too long to get a response. Responses are not helpful and told to go into the office. I also feel that I haven't gotten any solutions or answers to ongoing health problems.
I don't feel taken seriously. The front office staff is rude. I just called to reschedule my eye follow up and they said they can't reschedule and canceled it and hung up on me. Absolutely awful office, I will be looking for a new doctors office. Always very busy at this location so hard to find parking spot. I have had much better experiences with kadlec offices and using my chart.
I don't feel taken seriously. The front office staff is rude. I just called to reschedule my eye follow up and they said they can't reschedule and canceled it and hung up on me. Absolutely awful office, I will be looking for a new doctors office. Always very busy at this location so hard to find parking spot. I have had much better experiences with kadlec offices and using my chart.
J. Winks Jodee Wilson
Mar 22, 2022
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The staff here is always friendly and attentive, addressing you as soon as you stand in line to check in. The practioners are prompt, not making you wait long after the RN takes your vitals before popping in themselves to do their assesment. They are throughout and make sure all concerns are met, referrals are immediate if needed and follow up appointments scheduled immediately too.
Sylern Nieblas
Mar 18, 2022
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My doctor and assistants they were amazing but the receptionist was so rude her name I asked and it's Bella need more customer service she was screaming at the patients and when you ask a question she would answer in a rude way.
Rebecca Smith
Mar 13, 2022
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The parking lot had several handicapped parking spots, however, over half were blocked off to use for covid testing, and the others I assume patients were parking there. I inquired about this and the receptionist said that they have a lot of patients. I informed her that I needed to sit down, and asked her to bring me the paperwork needing to be filled out. I ended up yelling across the waiting room that I was unable to stand for the amount of time it was going to take to fill out the paperwork, and if they forced me to stand, that I would pass out and EMS would have to be called. They finally got me a wheelchair.but the hell didn't end there. Highly DO NOT RECOMMEND!
