Business Details
23 Years
experience
Emergency
services
Your Trusted Source for Affordable Medical, Dental & Behavioral Health Care
Community Health Centers of Southeastern Iowa has been dedicated to providing comprehensive healthcare services since 2003. Our mission focuses on delivering compassionate, high-quality medical, dental, and behavioral health care accessible to all individuals regardless of financial status. We operate as a non-profit organization guided by principles of affordability and inclusivity, offering services through multiple clinic locations across Southeastern Iowa. Our team of experienced professionals includes physicians, dentists, behavioral health specialists, and support staff committed to addressing diverse healthcare needs. We maintain federal Public Health Service deemed status and participate in the 340B Pharmacy Program to enhance medication accessibility.Through our Sliding Fee Program, we provide cost reductions based on household income and family size, ensuring care remains financially feasible. Our 24/7 provider on-call system addresses urgent care requirements while telehealth options expand access to behavioral health services. We emphasize preventive care and chronic disease management, focusing on conditions like diabetes and hypertension. Our patient-centered approach includes same-day appointments, walk-in availability, and coordinated specialist referrals. As a Federally Qualified Health Center, we combine community orientation with professional excellence to improve regional health outcomes.
Services
Medical Care
Dental Services
Behavioral Health
Pharmacy Services
Chronic Care Management
Health Education
Substance Abuse Counseling
Immunizations
Laboratory Services
Referral Coordination
Details
- Year established: 2003
Highlights and features
- We offer 24/7 provider on-call services for urgent care needs
- Our Sliding Fee Program reduces costs based on income and family size
- Experienced multidisciplinary team including medical, dental, and behavioral health specialists
- Telehealth behavioral health services expand access to mental health care
- Same-day appointments and walk-in availability at multiple locations
Associations and certifications
- PCMH
What people say
Gentle Dentists
Knowledgeable professionals
Caring folks
Excellent care
Awesome dental team
Services
Medical Care
Our medical care services provide comprehensive primary healthcare including routine checkups, chronic disease management, and acute care treatment. We specialize in diabetes, hypertension, and heart disease management while offering immunizations, laboratory services, and specialist referrals. Our patient-centered approach ensures coordinated care through experienced family medicine physicians and pediatric specialists.
Dental Services
Dental services include preventive care, restorative treatments, and emergency dental care for patients aged six months and older. Our experienced team provides cleanings, fillings, extractions, and oral surgery with emphasis on preventive education and early intervention. The program focuses on connecting oral health to overall wellness through comprehensive dental care.
Behavioral Health
Behavioral health services address mental health conditions and substance abuse disorders through on-site providers and telehealth consultations. Our team includes psychiatrists, psychologists, and substance abuse counselors who collaborate with primary care providers to treat depression, anxiety, and addiction issues in integrated care settings.
Pharmacy Services
Our 340B Program pharmacy provides affordable prescription medications with sliding fee discounts. Services include prescription filling, mobile/web refills, medication counseling, and manufacturer coupon processing. Two pharmacy locations offer extended hours for convenient access to essential medications and pharmaceutical care services.
Sliding Fee Program
The Sliding Fee Program offers income-based discounts for medical, dental, and behavioral health services. Eligibility determined by household income and family size allows qualified patients to receive reduced-cost care regardless of insurance status through documented financial assessments and regular re-evaluations.
People
William Grimm
CEO
William Grimm leads Community Health Centers of Southeastern Iowa with over 15 years of healthcare administration experience, focusing on expanding access to underserved populations through strategic planning and community partnerships.
Questions
What is the Sliding Fee Program?
Our Sliding Fee Program offers income-based discounts for healthcare services, determined by household income and family size documentation during patient registration.
Do you offer emergency dental care?
Yes, we provide emergency dental services with same-day appointment availability for urgent dental pain or trauma situations.
Are behavioral health services available remotely?
Yes, we offer telehealth behavioral health consultations through secure video connections for mental health and substance abuse counseling.
How can I refill prescriptions?
Prescription refills can be requested through our web portal, mobile app, or by phone at both West Burlington and Keokuk pharmacy locations during operating hours.
Do you accept insurance?
We accept most major insurance plans including private insurance, Medicare, Medicaid, and offer additional discounts through our Sliding Fee Program for uninsured patients.
What are your pharmacy hours?
Both pharmacy locations operate Monday-Friday 8:30 AM - 12:30 PM and 1:30 PM - 5:30 PM.
Videos
Reviews (5)
Shayla Anderson
Jun 02, 2022
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Called over several months ago cuz I had a weird feeling In My tooth said I would be out on the waiting list for a month and they would call and schedule an appointment we'll never got a call and my root canal fell and broke the other tooth so I finally got in after I called and said something about it 3 days later for my appointment I went in and they did one X-ray and said I need it pulled because it was broken and now has an infection they didn't do anything what so ever nor did they prescribe me antibiotics to get ride of the infection to prevent other teeth to get infected they referred me to a place that won't answer their calls I'm absolutely frustrated and upset idk what todo at this point my tooth wouldn't have even needed pulled or broke if they had do their job the first time and called me back when they were supposed yo not to mention I tried calling them numerous times and they wouldn't answer not many places take my insurance this is the only place I know that does so if anyone knows what I can do or where I can go for future appointments that would be great these people deserve zero stars if you ask me
Coral Jenkins
Apr 14, 2022
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I'd give 0 stars if I could. My 5 1/2 month old son is sick, but PEDS couldn't get him in today so they made us an appointment at CHC. The doctor (Theresa) said he has allergies and she was going to prescribe him an allergy medicine similar to Childrens Zyrtec. Said she was sending it to the pharmacy as soon as we left. An hour goes by, I check with our pharmacy & there is nothing for him yet. A couple more hours go by, still nothing at the pharmacy so I call back out to the office to check with the doctor.
She said she is sending it right now, that she forgot and she apologizes. Another hour passes and I go to pick up the prescription BUT THERE IS STILL NOTHING. I make another phone call to check with the doctor, she's already left office for the day. The lady that answered the phone reads his doctor notes off & it says he's to young for anything & to use saline nasal drops. NOBODY WAS GOING TO CALL TO TELL ME. I will never go here again, nor recommend this place to anyone. Such a waste of time.
She said she is sending it right now, that she forgot and she apologizes. Another hour passes and I go to pick up the prescription BUT THERE IS STILL NOTHING. I make another phone call to check with the doctor, she's already left office for the day. The lady that answered the phone reads his doctor notes off & it says he's to young for anything & to use saline nasal drops. NOBODY WAS GOING TO CALL TO TELL ME. I will never go here again, nor recommend this place to anyone. Such a waste of time.
Liandra Mansheim
Apr 26, 2021
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I have been going to CHC in Burlington, IA for over a year and a half now. I can say that I have had all good visits with ALL the staff Ive dealt with from the time I get checked in until I walk out. It's a small clinic with lots to offer! I usually never have to wait long, especially with doing the recommended checking in 15 minutes early. I am seen within 5 minutes! I am also going to take on my dental needs with CHC because I was having to find a new dentist. I believe I will have great care in that department as well. Very clean, professional clinic! I am SO glad I chose CHC for all my medical needs and getting the right care!
Miss Deb Deb
Feb 05, 2021
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Professional knowledgeable caring staff they hurry to much on the dental care getting stuff repaired in Iowa city! Wonderful work Dr Sen!
Danielle Winter
Feb 02, 2021
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Came to the dental for a root canal, supposedly they did a partial and I was to return to finish. Well due to Covid-19, they canceled my next appointment which was understandable but after reopening and scheduling my visit after 3 months, the tooth and filling cracked. I called pleading 2 xs to please move up my appointment, was told no and refused any help at all. Went to another dentist who told me that the tooth and my jaw are infected so badly he couldnt believe I was dealing with that much pain and gave me the antibiotics I asked for from THIS HORRIBLE PLACE! Unbelievable that they can do that to anyone. Dental emergencies should be seen immediately, especially if you did the work to begin with