Business Details
41 Years
experience
Comprehensive Mental Health & Neurology Services in Fairbanks
Fairbanks Psychiatric Clinic has been dedicated to improving mental and neurological health for over four decades. Our team of board-certified psychiatrists and licensed counselors specializes in diagnosing and treating a wide range of psychiatric and neurological conditions across all age groups. We employ evidence-based treatments, including psychotherapy and medication management, while maintaining a collaborative approach through coordination with community providers. Our neurological services address conditions affecting both central and peripheral nervous systems, utilizing advanced diagnostic tools like EEG and neurocognitive testing. We prioritize patient-centered care, offering personalized treatment plans that address biological, emotional, and social factors.With expertise in trauma therapies and specialized interventions for ADHD, FASD, and TBI, our clinic provides comprehensive mental health solutions. We maintain affiliations with experienced professionals like Kjersti Bowen, MSW, LCSW, ensuring diverse therapeutic options. While accepting most private insurances and select government plans for neurological services, we emphasize transparent care delivery. Our practice integrates modern telehealth options with traditional in-person consultations to enhance accessibility. Through continuous professional development and adherence to clinical best practices, we maintain our reputation as a trusted healthcare provider in Interior Alaska.
Services
Psychiatric Evaluation
Neurological Exams
Psychotherapy Sessions
EEG Testing
Telehealth Consultations
Details
- Year established: 1985
Highlights and features
- 40+ years serving Alaska's mental health needs
- Board-certified psychiatrists and licensed therapists
- Evidence-based treatments for complex mental health conditions
- Integrated care coordination with community providers
- Advanced neurological diagnostic capabilities
Services
Psychiatric Evaluation
Our comprehensive psychiatric evaluations diagnose mental health conditions through clinical interviews and standardized assessments. Board-certified psychiatrists examine emotional, behavioral, and cognitive patterns to develop personalized treatment plans. This service addresses depression, anxiety, bipolar disorder, PTSD, and other psychiatric conditions requiring medical intervention.
Neurological Exams
Specialized neurological examinations assess central and peripheral nervous system function through physical testing and diagnostic imaging. Our neurologists evaluate conditions like epilepsy, migraines, neuropathy, and Parkinson's disease using clinical exams combined with EEG and neurocognitive testing to identify pathological patterns.
Psychotherapy Sessions
Individual and group therapy sessions address mental health challenges through evidence-based therapeutic approaches. Our licensed counselors specialize in trauma recovery, emotional regulation, and behavioral modification for patients dealing with anxiety, depression, and life adjustment difficulties across all developmental stages.
People
Alisabeth Anne Thurston-Hicks, M.D.
Psychiatrist
Board-certified psychiatrist specializing in adult mental health treatment through medication management and psychotherapy. Provides comprehensive psychiatric evaluations and evidence-based interventions for mood and anxiety disorders.
Ronald A. Martino, M.D.
Neurologist/Psychiatrist
Dual-specialty physician offering expertise in both neurological and psychiatric conditions. Conducts comprehensive evaluations for complex cases involving overlapping mental health and nervous system disorders.
Kjersti E. Bowen, MSW, LCSW
Clinical Social Worker
Licensed psychotherapist providing trauma-informed care for adults through evidence-based therapeutic approaches. Specializes in emotional regulation and behavioral interventions for anxiety, depression, and life adjustment challenges.
Questions
What mental health services do you offer?
We provide psychiatric evaluations, medication management, and psychotherapy for anxiety, depression, bipolar disorder, PTSD, and other mental health conditions.
Do you accept Medicare or Medicaid?
We accept Medicare and Medicaid for neurological services but not for mental health treatment. Most private insurance plans are accepted.
What neurological diagnostic tests are available?
Our clinic offers EEG testing, computerized neurocognitive assessments, and comprehensive neurological examinations for conditions like epilepsy and neuropathy.
Are telehealth appointments available?
Yes, telehealth services are offered for follow-up visits after initial in-person assessments, subject to insurance coverage requirements.
What therapy options exist for trauma recovery?
Our licensed therapists provide trauma-specific interventions including somatic experiencing and cognitive behavioral techniques for PTSD and related conditions.
Reviews (5)
Erika Miller
Apr 19, 2021
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At first I submitted a glowing report for Dr Martino's office but after the extremely RUDE treatment by the front desk assistant, who I could tell was stonewalling me, I had to find another provider. I have seen Dr Martino on and off for 30 years. I was not given an appointment because the woman on the front desk said that I needed a referral. I explained that I had two insurances and finally said that I would pay out of pocket.
No appointment granted. The lesson I learned is that when you are in dire straights, sometimes the provider and his staff are not there to help you. Even after I secured a referral, they would not give me an appointment.
No appointment granted. The lesson I learned is that when you are in dire straights, sometimes the provider and his staff are not there to help you. Even after I secured a referral, they would not give me an appointment.
Megan Bee
Apr 09, 2021
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Not a review about counseling/therapy or neurology - I have no information in that area. HOWEVER, at Fairbanks PSYCHIATRIC and Neurological clinic, you should be diagnosed with your mental illness beforehand because the psychiatrists won't diagnose you. Fun fact about being diagnosed with a mental illness: it determines your treatment and medication! One would think that there would be awareness of the fragility of patients (i.e. suicidal or those inflicting self harm) but, nope.
Ariel
Feb 16, 2021
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The rude gal at the front no longer works there. It's got much better as far as customer service and treating humans like individuals with different needs. Dr. Thurston-Hicks has always been my doctor and has been attentive and actually has a back and forth communication and listens to the needs of the patient. Dr. Hicks even returns calls from her patients. The prior comments are true about the receptionist who would, 99% of the time answer the phone very rudely, cold and short as if we were interrupting her or bothering her, but they are making a 360°.
The reception staffing changeover has been a good look for the company! Give them a chance. I recommend it. Reviews are there for not only the customers/patients but for the business to improve with public insight. Don't let the past of prior employees deter you from letting them help you. Good luck
The reception staffing changeover has been a good look for the company! Give them a chance. I recommend it. Reviews are there for not only the customers/patients but for the business to improve with public insight. Don't let the past of prior employees deter you from letting them help you. Good luck
Jamie Cragle
Dec 15, 2020
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If I could give a minus I would. I would never advice anyone to go there. As a professional and working family this office is the most unprofessional office I have ever seen. Actually I wasn't able to see. All I needed was for her to go over my current meds and see if any of them would be causing a health issue I am going through. Instead we ended up being accused of looking for drugs. Unbelievable.
Never meet the women. Never walked into that office and every appt made was messed up then blamed on me. I was told I could never make another appt. I cant beleive that if she or he had seen issues with me getting in they would atleast call and find out what was going on before lashing out on people and refusing service. I cant take any controlled substances. I am allergic and have never been on anything that would be addictive. Nor am I now. Nor is any member of my family. I cant beleive I am even writing this. I have never left a poor review on anyone.
Never meet the women. Never walked into that office and every appt made was messed up then blamed on me. I was told I could never make another appt. I cant beleive that if she or he had seen issues with me getting in they would atleast call and find out what was going on before lashing out on people and refusing service. I cant take any controlled substances. I am allergic and have never been on anything that would be addictive. Nor am I now. Nor is any member of my family. I cant beleive I am even writing this. I have never left a poor review on anyone.
Elizabeth Irving
Apr 07, 2020
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I carefully researched counselors in the area and made an appointment with one of the counselors here. When I arrived on time for the appointment, I was told it was with some neurologist. I told them very clearly that I had specifically made the appointment with one of the counselors because of her training and background. All the receptionist could say was "I guess we'll put your name back on the list." I never heard from them again.
This behavior is unconscionable---what if I had been an individual in great distress? I'm disappointed and frustrated by their disorganization. The irony here is finding a qualified professional to listen---and they couldn't even listen to what appointment I requested.
This behavior is unconscionable---what if I had been an individual in great distress? I'm disappointed and frustrated by their disorganization. The irony here is finding a qualified professional to listen---and they couldn't even listen to what appointment I requested.
