Business Details
43 Years
experience
Primary Care Services in Rocky Mount, NC
Rocky Mount Family Medical Center has provided comprehensive primary care services to residents of Rocky Mount, NC and surrounding areas since 1983. Our board-certified providers and support staff deliver patient-centered care through a wide range of services including family medicine, pediatric care, diabetes management, joint injections, and laboratory services. With eleven providers and over fifty staff members, we maintain a commitment to excellence in treating patients' physical, emotional, and spiritual well-being.Our facility at 804 English Road houses advanced medical technology including electronic health records and modern diagnostic equipment. Affiliated with Generations Family Practice since 2021, we continue expanding access to quality healthcare while maintaining our founding principle of combining medical expertise with compassionate service.
Services
Family Care
Pediatric Care
Diabetes Management
Joint Injections
Laboratory Services
Mens Health
Womens Health
Ancillary Services
Vaccinations
Employer Services
Details
- Year established: 1983
Highlights and features
- We offer comprehensive family medical care with eleven board-certified providers
- Our practice combines 40 years of local experience with modern medical technology
- We accept all major insurance plans including Medicaid
- Our patient-centered approach focuses on whole-person wellness
- We serve multiple North Carolina communities with convenient access
What people say
Exceptional provider
Professional and pleasant
Upmost respect
Very helpful
Blessed decision
Services
Family Care
Our family care services provide comprehensive medical treatment for patients of all ages. Experienced physicians conduct routine checkups, manage chronic conditions, and address acute health concerns. The service emphasizes preventive care and long-term patient-provider relationships to maintain optimal health across generations.
Pediatric Care
Specialized medical care for infants, children, and adolescents focuses on growth monitoring, immunizations, and early detection of health issues. Our pediatric team provides sports physicals, sick visits, and developmental assessments while maintaining a child-friendly environment that puts young patients at ease during appointments.
Diabetes Management
Comprehensive diabetes care includes blood sugar monitoring, medication management, and lifestyle counseling. Certified providers develop personalized treatment plans to prevent complications through regular checkups and patient education about nutrition, exercise, and medication adherence for effective long-term condition management.
Joint Injections
Corticosteroid injections treat inflammatory joint conditions like arthritis and tendinitis. Administered by experienced specialists, these injections reduce swelling and pain in targeted areas including knees, shoulders, and spine. Patients receive post-injection care instructions to maximize treatment effectiveness while minimizing potential side effects from this therapeutic intervention.
Laboratory Services
On-site laboratory facilities enable rapid diagnostic testing including blood work, urinalysis, and infectious disease screening. Certified technicians perform essential tests to support accurate diagnosis and treatment monitoring while maintaining strict quality control standards. Quick turnaround times help providers make timely clinical decisions for improved patient outcomes.
People
Lori Ricklefs
Healthcare Provider
Dr. Lori Ricklefs provides comprehensive medical care with focus on patient-centered treatment approaches.
Joseph Adams
Healthcare Provider
Dr. Joseph Adams offers extensive experience in family medical practice serving Rocky Mount communities.
Anna Duncan
Healthcare Provider
Dr. Anna Duncan specializes in comprehensive family healthcare services for patients of all ages.
Robert Thomas
Practice Administrator
Robert Thomas manages daily operations ensuring efficient delivery of quality medical services.
Elaine Matthews
Clinical Services Manager
Elaine Matthews oversees clinical operations maintaining high standards of patient care delivery.
Questions
What insurance plans do you accept?
We accept all major insurance plans including Medicaid. Contact our office for specific verification.
How can I schedule an appointment?
Request appointments online through our portal or call our office at (252) 513-2744 during business hours.
What medical services do you offer?
We provide family care, pediatrics, diabetes management, joint injections, lab services, and more.
Are evening or weekend hours available?
Our regular hours are Monday-Friday 8am-5pm. Emergency care requires visiting nearest ER.
Can I see the same provider each visit?
We encourage ongoing provider-patient relationships and make every effort to accommodate repeat appointments.
How do I access medical records?
Request medical records through our patient portal or contact our health information management department.
Reviews (7)
Brian Deel
May 09, 2022
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First appointment today to establish new primary care. My provider, Lee Townsend, was exceptional; very professional and thorough. Nurse was also exceptional. Been a long time since I have had the level of care from a family/primary cars provider and absolutely blessed to have made the decision to give Rocky Mount Family Medical Center an opportunity.
Jessica Perryman
Apr 26, 2022
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I have been coming here for 10 years or more but over the past couple of years I can't ever be seen when I am sick or when I have a problem. They are more for maintenance than anything now. I'm SUPER frustrated. I'm not getting the care I need because they have taken on too many patients. Also, this new lab is a joke! End of rant.
Erin O'Brien
Apr 22, 2022
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I love this place. Just phenomenal primary care! They treat their patients with such respect and really see the patient as a whole person. The whole staff is so kind, especially the nurses. I always feel so taken care of during my whole appt. They always take their time with me, and they actually listen (which can be rare at some doctors). I will never forget everything they did for me when I came in so nervous for my first appt.
And I am not exaggerating when I say that Lisa Genovese has changed my life and how I view going to the doctor. She is a treasure, and absolutely the best medical provider I have ever had in my entire life. I am forever grateful for her and the whole RMFMC staff.
And I am not exaggerating when I say that Lisa Genovese has changed my life and how I view going to the doctor. She is a treasure, and absolutely the best medical provider I have ever had in my entire life. I am forever grateful for her and the whole RMFMC staff.
David Jackson
Jan 18, 2022
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RMFM has changed drastically, for the worse, since the new ownership. I went to my lab appointment to have blood drawn for an upcoming Dr appointment. Checked in at the front desk and again at the lab. Blood was drawn as normal. I received a confirmation email that I had completed my scheduled visit and a couple days later, they tell me I didn't keep my appointment and I need to contact the lab? Appears that they lost my blood samples. Very unprofessional. Debating if I need to start with a new provider after several years with RMFM. Real dissatisfied.
Brooke R.
Dec 28, 2021
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Do not recommend. Staff is not helpful at all. I got Covid and they refused to give me a follow up appoint after my quarantine period was over. Kept putting me on hold and transferring. Always have to wait past your appointment time and have to wait weeks or months to get an appointment. For a place who puts God and family first.they are full of it.
Kayla Calamaco
Dec 19, 2021
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They have very long wait times even after having an appointment. Wait long in the waiting area but even longer in the private room. I would not recommend them for infant/ toddler care as the doctors do not seem as familiar with different issues impacting kids. Unfortunately this is the one of the only other places to take kids in the area if you don't want to use Boice Willis. Most of the doctors are pretty friendly but some they seem rushed when in the appointment that you just waited an hour plus for.
Thenie Cullom
Dec 17, 2021
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I have tried to get an appointment with Dr. McCleod for a DOT physical at BOTH of his locations, RMFMC and Eastern NC Drug Testing, but he never seems to have a time available. With 2 offices you would think I could be seen at some point! Time to go elsewhere.
