Business Details
8 Years
experience
Your Trusted Healthcare Partner in the Appalachian Highlands
Ballad Health is an integrated community health improvement organization dedicated to enhancing the well-being of residents across 29 counties in the Appalachian Highlands. Our system includes 20 hospitals, post-acute care facilities, behavioral health services, and a multi-specialty physician practice, all working collaboratively with independent medical professionals and community stakeholders. We prioritize value-based care, address health-related social needs, and fund clinical research to establish a sustainable model for rural healthcare.As neighbors and community members, we are committed to listening to patients and addressing their unique needs through accessible, patient-centered care. Our investment in long-term community health initiatives reflects our mission to become a national leader in rural healthcare innovation while maintaining accountability and transparency.
Services
Urgent Care
Health Screenings
Primary Care
Specialty Care
Telemedicine
Details
- Year established: 2018
Highlights and features
- We operate 20 hospitals providing world-class care close to home.
- Our network includes 3,000+ physicians and providers dedicated to your health.
- We invest in long-term community health initiatives tailored to Appalachian needs.
- 24/7 virtual urgent care connects you with providers in minutes.
- Patient-centered approach prioritizes listening and understanding individual needs.
Services
Urgent Care
Our urgent care centers provide immediate treatment for non-life-threatening injuries and illnesses with same-day appointments and extended hours. Services include X-rays, lab testing, and minor procedures. Patients benefit from quick access to care without requiring prior appointments.
Health Screenings
We offer personalized screening recommendations through an online tool and provider consultations to detect health risks early. Services include cancer screenings, cardiovascular assessments, and diabetes risk evaluations. Early detection improves treatment outcomes and long-term health management.
Telemedicine
24/7 virtual urgent care connects patients with providers via video chat for common health issues like colds, allergies, and minor infections. Appointments start within an hour, with costs at $55 or insurance-covered. This service ensures accessible care from any location.
Primary Care
Our primary care providers offer comprehensive, continuous healthcare for all ages, including wellness exams, chronic disease management, and preventive services. Patients receive coordinated care with access to specialists and digital health tools through the Ballad Health network.
Specialty Care
We provide access to 3,000+ specialists across 20 hospitals and outpatient facilities, covering cardiology, oncology, neurology, and more. Patients receive advanced diagnostics, surgical options, and personalized treatment plans developed through multidisciplinary collaboration.
Questions
What services does Ballad Health offer?
Ballad Health provides hospital care, urgent care, primary care, specialty care, behavioral health services, and virtual telemedicine consultations across the Appalachian Highlands region.
How can I find a doctor or specialist?
Use our online provider directory to search physicians by name, specialty, condition, gender, or location within our 29-county service area.
Does Ballad Health offer 24/7 care options?
Yes, we provide 24/7 virtual urgent care visits via video chat with same-day availability and in-person urgent care locations across our service region.
What community health initiatives do you support?
We focus on addressing social determinants of health, funding clinical research, and implementing value-based payment models to improve rural healthcare outcomes in Appalachia.
How do I access my medical records?
Download the Ballad Health app or use MyChart to view test results, schedule appointments, request prescription refills, and manage billing online.
Videos
Reviews (4)
Jim Green
Mar 11, 2019
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They're name just recently changed under a new contract and I've been with them for 9 years now and would never change! There services have only gotten better and more comprehensive now.
Kathy White
Jan 10, 2019
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Don't get caught up in their hamster wheel! Found a tumor in my arm over a year ago went to a doctor that referred me to another that referred me to another till I saw 6 different Drs and last 1 referred me to the 1st one! all ordering same tests, all in Ballad! After 1yr 4mos., I got an appt OUT of Ballad, within a month I saw the appropriate Dr and had surgery! If you are getting this same treatment, GET OUT OF THEIR $$ SCAM they have going!
James J.
Sep 28, 2017
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Terrible. I went there because I thought I had a broken rib. I was in so much pain that I could barely breathe. They took and X-Ray and told me that they didn't think anything was broken but that a radiologist would call me in two days. They gave me a prescription for Naproxen (Aleve) and sent me on my way. I waited a month, without sleep, to hear from a radiologist and I called several times to get the results, each time with a promise that the radiologist would return my call. Well, after a month, they told me that it had been broken. At the very least, I should have gotten something for the pain instead of suffering for a month!
Carol C.
Apr 21, 2015
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This is the worst healthcare facility. I was treated rude by all staff including the MD. I would not recommend this facility. I was misdiagnosed because the staff was packing up their belongings getting ready to clock out even with patients being seen. I was told that there was no fracture and come to find out I had a fracture and had to have surgery. It was a complete waste of time.
