Business Details
37 Years
experience
Emergency
services
Your Trusted Partner for Whole-Person Healthcare
Family Care has been dedicated to providing comprehensive, accessible healthcare to families since 1989. Our team of experienced providers delivers whole-person care across medical, dental, and behavioral health services, prioritizing community wellness through education and preventive care. Accredited by the NCQA as a patient-centered medical home and housing the only CABC-accredited birth center in West Virginia, we combine clinical excellence with compassionate service.With 20 locations and five mobile units, we address health disparities through sliding fee scales and insurance acceptance, including Medicaid and Medicare. Our commitment to dignity, honesty, and family-centered care ensures patients receive personalized treatment tailored to their unique needs.
Services
Medical Care
Dental Services
Behavioral Health
Obstetrics & Gynecology
Pediatrics
Ophthalmology
Substance Use Treatment
Chronic Care Management
Diabetes Education
Social Services
Details
- Year established: 1989
Highlights and features
- Certified nurse-midwives and OB/GYN physicians co-manage prenatal care
- Sliding fee scale based on income for uninsured patients
- Only CABC-accredited birth center in West Virginia
- 20+ locations and mobile units serving underserved communities
- Integrated behavioral health and medical care coordination
Associations and certifications
- NCQA
- CABC
- FQHC
What people say
Best staff
Compassionate care
Comprehensive services
Accessible locations
Personalized treatment
Services
Obstetrics & Gynecology
Family Care provides comprehensive OB/GYN services including routine gynecologic care, family planning, and high-risk pregnancy management. Our team offers prenatal testing, childbirth preparation, and postpartum support with both epidural anesthesia and non-drug pain relief options. The accredited birth center features private birthing suites with water therapy options.
Pediatric Health Care
We deliver complete pediatric services from newborn exams to adolescent checkups. Our care includes immunizations, developmental screenings, and management of chronic conditions. School-based clinics provide convenient access to care for students in three West Virginia counties.
Behavioral Health
Our licensed therapists offer counseling for depression, anxiety, trauma, and substance use disorders. Integrated care coordinates mental health treatment with primary care needs. Specialized programs address grief, stress management, and behavioral health crises.
Dental Care
Full-service dental clinics provide cleanings, restorative treatments, and preventive care for ages three and older. Mobile units deliver dental services to schoolchildren in underserved areas. We accept Medicaid and offer discounted rates through federal programs.
Chronic Care Management
Telephonic support helps patients manage diabetes, heart disease, and other chronic conditions. Our team coordinates care between specialists, provides medication management, and offers diabetes self-management education classes for all age groups.
People
Craig Glover
President & CEO
With over 25 years in healthcare leadership, Craig Glover directs Family Care's strategic growth while maintaining focus on community health equity. His expertise in healthcare operations ensures quality service delivery across all locations.
Mary Buffington Jenkins
Chief Medical Officer
Dr. Jenkins oversees clinical operations and quality improvement initiatives. Her background in family medicine and public health drives the integration of evidence-based practices across Family Care's medical and behavioral health services.
Erin Listermann
Certified Nurse Midwife
As lead midwife, Erin Listermann provides patient-centered obstetric care emphasizing natural birth options. She co-manages prenatal care with physicians and leads childbirth education programs at the accredited birth center.
David Thomas
OB/GYN Physician
Dr. Thomas specializes in high-risk pregnancies and minimally invasive gynecologic surgery. He serves as medical director for the accredited birth center, ensuring clinical excellence in obstetric care.
Angela Hopper
Chief Nursing Officer
With a background in infection control, Angela Hopper leads nursing operations and patient safety initiatives. Her focus on clinical quality improvement supports Family Care's mission of accessible, high-quality care.
Questions
What insurance plans does FamilyCare accept?
We accept most major insurance plans including Medicaid, Medicare, PEIA, United Healthcare, Cigna, Aetna, UMR, and the Health Plan.
Are there services for uninsured patients?
Yes, we offer a sliding fee scale based on income and federal discount programs for uninsured patients.
Do you provide emergency care?
Our St. Albans location offers urgent care services without appointments. For emergencies, call 911 or visit the nearest hospital.
What birth options are available?
We offer both hospital deliveries and personalized birth center experiences with water therapy options and certified nurse midwives.
Are dental services available for children?
Yes, our mobile dental unit 'Miles of Smiles' provides care to students in Boone, Kanawha, and Putnam counties.
How can I schedule an appointment?
Current patients can request appointments through our patient portal or by calling 304-760-6336 during business hours.
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