Business Details
26 Years
experience
Emergency
services
Your Trusted Source for Comprehensive Healthcare in Ottumwa, IA
River Hills Community Health Center has been dedicated to providing comprehensive, patient-centered healthcare to Southeastern Iowa since 2000. Our approach prioritizes your active role in treatment decisions, supported by a team of healthcare professionals, family, and trusted advisors. We offer accessible services across medical, dental, and behavioral health disciplines, ensuring care remains affordable through sliding fee scales and acceptance of Medicare, Medicaid, and private insurance.Recognized by the CDC as a Million Hearts Hypertension Control Champion and awarded the Health Center Quality Meter by HRSA, our commitment to excellence is reflected in our PCMH accreditation and federal Public Health Service deemed status. With multiple locations and 24/7 triage nurse access, we serve diverse communities while maintaining a focus on evidence-based practices, fiscal responsibility, and continuous quality improvement.
Services
Medical Services
Pediatrics
Dental Care
Behavioral Health
Telehealth
Pharmacy
Womens Health
Family Planning
Lab Testing
Outreach Prevention
Details
- Year established: 2000
Highlights and features
- We offer 24/7 triage nurse access for urgent care guidance
- Our sliding fee scale ensures affordable care for uninsured patients
- We maintain PCMH accreditation for quality primary care standards
- Our providers have decades of combined experience in rural healthcare
- We provide integrated services across medical, dental, and behavioral health
Associations and certifications
- National Committee for Quality Assurance (PCMH)
- Centers for Disease Control and Prevention (Million Hearts Hypertension Control Champion)
- Health Resources and Services Administration (Health Center Quality Meter)
Services
Medical Services
Our medical clinics provide comprehensive adult and child healthcare including preventative care, chronic disease management, immunizations, and specialist referrals. Patients receive personalized treatment plans developed through collaborative decision-making with healthcare providers. Services include lab testing, radiology, and interpreter assistance to ensure accessible care for all community members.
Behavioral Health
We offer confidential mental health services addressing individual, couples, and family therapy needs through evidence-based practices. Our licensed therapists provide substance abuse treatment, medication management, and specialized programs like art and play therapy. With locations in four Iowa counties, we ensure accessible care for diverse behavioral health concerns including anxiety, depression, and trauma recovery.
Dental Care
Our dental clinics deliver preventive and restorative care including cleanings, fillings, extractions, and dentures. Emphasis on oral hygiene education helps patients maintain long-term dental health. Services are available for all ages with local anesthesia options and specialist referrals when needed, ensuring comprehensive oral healthcare access across multiple Iowa communities.
Telehealth
Telehealth services enable remote consultations through secure video/audio connections, improving healthcare accessibility for rural patients. We provide virtual visits for routine check-ups, mental health sessions, and follow-up appointments using HIPAA-compliant technology. This service maintains care continuity while reducing travel requirements for patients in underserved areas.
Womens Health
Specialized women's health services include annual exams, pap smears, family planning, and reproductive health counseling. We offer confidential birth control consultations, STD testing, and infertility evaluations while maintaining focus on patient education and preventive screenings for breast and cervical cancer detection.
People
Cassie Dunlavy
Family Practice Nurse Practitioner
Providing family practice care in Ottumwa since 2017, with expertise in preventive medicine and chronic disease management.
John Wilson
Pediatrician/Chief Medical Officer
Leading pediatric care since 2010, specializing in child wellness visits, immunizations, and developmental milestone assessments.
Ken Jones
Dentist/Dental Director
Serving as Dental Director since 2006, overseeing comprehensive dental services including restorative procedures and preventive care programs.
Brian Simmons
Therapist/Behavioral Health Director
Directing behavioral health services since 2011, with specialization in mental health treatment and substance abuse counseling.
Susan Turner
Gynecology Nurse Practitioner
Providing women's health services since 2007, focusing on reproductive health and family planning consultations.
Questions
What types of healthcare services do you offer?
We provide medical, dental, behavioral health, telehealth, pharmacy, and preventive services across Southeastern Iowa.
Do you accept insurance?
Yes, we accept Medicare, Medicaid, and most private insurance plans while offering sliding fee scales for uninsured patients.
Are services available in multiple locations?
We operate clinics in Ottumwa, Centerville, Oskaloosa, Richland, and Fairfield locations across Iowa.
How can I access emergency care?
Call any office 24/7 to connect with a triage nurse for urgent medical guidance.
Do you offer telehealth appointments?
Yes, we provide secure virtual visits for routine and follow-up consultations using video conferencing technology.
What community health programs are available?
Our Outreach Prevention Services include free HIV/STI screening, harm reduction supplies, and health education programs.
Reviews (4)
Derek Horstmeyer
Jun 19, 2022
Report
Never seem to get a straight answer from no one and I am always thrown from one person to the next and no one seems to know what's going on. And now for two days told to call at 8am about appointments and it's still going to the answering service and no one seems to know what's going on with the medical part. It seems to always be like this and it's getting old. No one seems to know what's going on and they don't like to return calls back either. Bad place and I will be changing doctors.
Justin Kauffman
Apr 08, 2022
Report
Mostly nice and knowledgeable people. There are issues once in a while but they work to amend them. I go in monthly for labs and have been a customer for years and Andy in the lab is exceptional at her job and just being courteous. Most of the staff are friendly so I'm not sure why so many subpar reviews
Devil'S. Child
Jul 24, 2021
Report
They either don't listen to their patients or they simply don't care. Either way an absolutely awful experience. Not recommended.
Astro Raph
Jul 15, 2021
Report
They couldn't help me and I wasted a ton of time and money to drive and see them for what turned out to be nothing. So they get 1 star.