Business Details
Emergency
services
Your Trusted Partner for Comprehensive Medical Care in Dunkirk, NY
Brooks-TLC Hospital System has been a cornerstone of community healthcare since 1898, rooted in the values of compassion, service, and commitment to the Chautauqua County region. Our nearly 400 dedicated caregivers provide high-quality, compassionate healthcare across inpatient and outpatient settings, including emergency care, cardiology, orthopedics, and substance use disorder clinics. Guided by our I-CARE valuesIntegrity, Compassion, Accountability, Respect, and Excellencewe prioritize patient-centered care, ensuring every individual receives personalized attention and evidence-based treatments.Our partnerships with specialists like Great Lakes Cardiology and UBMD Emergency Medicine enhance our ability to deliver advanced care locally. With facilities in Dunkirk, Gowanda, Cassadaga, and Derby, we emphasize accessibility, offering 24/7 emergency services, urgent care, and specialized programs such as cardiac rehabilitation and infusion therapy. Our mission to advance health and wellness is reflected in our community-focused approach, where we treat patients as family, neighbors, and friends, ensuring care remains close to home.
Services
Cardiac Rehabilitation
Cardiology
Emergency Care
Gastroenterology
Hospitalist Services
Infusion Therapy
Intensive Care
Laboratory Services
Orthopedic Surgery
Urgent Care
Highlights and features
- We offer over a century of experience in community-focused healthcare.
- Our team includes 400 dedicated caregivers and partnerships with specialist providers.
- 24/7 emergency care ensures immediate access to critical services.
- We provide advanced treatments like minimally invasive orthopedic surgeries locally.
- Our I-CARE values prioritize patient dignity, transparency, and excellence.
Associations and certifications
- Mammography
- CT
- Nuclear Med
- Ultrasound
- MRI
What people say
Compassionate caregivers
Timely emergency care
Skilled orthopedic surgeons
Supportive staff
Community-focused care
Services
Emergency Care
Our 24/7 Emergency Department, staffed by UBMD Emergency Medicine specialists, provides critical care for accidents, illnesses, and injuries. Fast Track services treat minor cases in under 60 minutes, ensuring timely care. Patients receive personalized attention from triage through discharge, with access to advanced diagnostics and specialized interventions.
Cardiac Rehabilitation
This program supports heart health recovery post-illness or surgery, focusing on risk prevention and lifestyle modifications. Patients work with physicians to develop personalized plans, including exercise, education, and monitoring. A physician referral is required to access this service, ensuring tailored care coordination.
Orthopedic Surgery
We offer comprehensive orthopedic care, including anterior hip replacement, spine surgery, and arthroscopic repairs. Specialized surgeons treat arthritis, fractures, and musculoskeletal conditions with inpatient and outpatient options. Services extend to pediatric and adult spine care, ensuring localized access to advanced treatments.
Infusion Therapy
Non-chemotherapy infusions for conditions like rheumatoid arthritis, Crohns disease, and osteoporosis are administered in a comfortable setting. Our team oversees immunotherapy, hydration, and antibiotic treatments, coordinated with oncology and pharmacy specialists. Appointments are available Monday-Friday with extended hours by request.
Substance Use Clinics
Outpatient clinics in Cassadaga and Derby provide treatment for substance use disorders, emphasizing community reintegration. Services include counseling, medication-assisted therapy, and support programs tailored to individual recovery needs. Care is delivered by specialized teams focused on long-term wellness.
People
Ryan Shephard
Orthopedic Surgeon
Dr. Shephard specializes in minimally invasive orthopedic surgeries, including anterior hip replacements and spine procedures. He joined Brooks-TLC to expand access to advanced musculoskeletal care in rural Chautauqua County.
Sunil Kukreja
Orthopedic Surgeon
Dr. Kukreja brings expertise in hand surgery and joint replacements, enhancing Brooks-TLCs orthopedic capabilities. He focuses on treating arthritis, fractures, and complex musculoskeletal conditions with innovative techniques.
Thomas Smith
Cardiologist
Dr. Smith provides cardiovascular care through a partnership with Great Lakes Cardiology, offering diagnostic and treatment services for heart conditions at Brooks-TLCs Dunkirk facility.
Julie Morton
COO/CNO
As Chief Operating Officer and Chief Nursing Officer, Julie Morton oversees clinical operations and patient safety, ensuring adherence to quality standards across Brooks-TLCs facilities and programs.
Keoma Santiago Rivera
Central Sterile Processing Technician
Keoma advanced from an entry-level role to her current position, exemplifying Brooks-TLCs commitment to employee growth. She highlights the hospitals supportive, family-oriented culture in her testimonial.
Questions
What services does Brooks-TLC Hospital offer?
We provide emergency care, cardiology, orthopedics, infusion therapy, substance use disorder clinics, and more across Chautauqua County.
Are your emergency services available 24/7?
Yes, our Emergency Department operates 24 hours a day, 7 days a week, with Fast Track options for minor cases.
How can I schedule an appointment?
Call 716-363-3933 during business hours or contact us directly for specialty services.
Do you offer orthopedic surgeries?
Yes, including minimally invasive hip replacements, spine procedures, and joint repairs by specialized surgeons.
What insurance plans are accepted?
We work with major insurance providers; contact our billing department for specific coverage details.
Are there outpatient lab services?
Yes, our full-service lab offers blood collection, diagnostics, and testing at multiple locations with extended hours.
Reviews (4)
Sarah Nyhart
Apr 17, 2022
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Went to wound clinic and there was skin on the floor from the previous patient. Pointed it out and the girl shrugged and said "what do you want me to do about it." Asked for another room and the next one was just as filthy.
Maddie Johnson
Apr 02, 2022
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I was sitting in the room for three hours before they told me my son who had 103.3 temperature was fine and just need a Motrin and now my son has thrush really bad and is literally bleeding from his mouth. Have lack of communication 100%, also there was five nurses sitting behind the desk doing absolutely nothing as I was waiting patiently as my son was getting more and more impatient because his ADHD and the fact that he is literally not even 2. If I could rate them a zero out of five stars I absolutely would 100%
Tina Gilbert-Lewis
Feb 06, 2022
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Brooks MH is wonderful, all the staff, Dr's, Nurses everyone there is so nice & care about anyone who comes through their doors, I had a very pleasant stay after a full hip replacement, I would give more stars but 5 is the limit, Everyone has their own opinion about Brooks but like they say " you be nice, we'll be nice", Staff shortages, working double shifts during the pandemic, their all tired too but continue to care for their patients, Be kind always
Chaos X.
Dec 25, 2021
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They refused my wife when she was in labor. Now they DO have staffing issues due to covid but I called TWICE ahead of time to see if they'd take us and the lady said "we'll be here when shes ready." We arrived and the rude doctor told us she TRIED to tell us we couldn't deliver here when we spoke over the phone, which was a lie. Instead of dealing with her bullcrap we decided to drive to buffalo. Thanks for nothing.
