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Expert Medical Care Close to Home
Floyd Primary Care is committed to delivering expert healthcare services tailored to meet the needs of our community. With a focus on accessibility and quality, we provide comprehensive care across specialties including cancer treatment, heart care, neuroscience, orthopedics, and primary care. Our partnership with Harbin Clinic enhances our ability to offer coordinated, patient-centered care. We prioritize innovative solutions like virtual primary care to ensure patients receive timely, convenient medical attention.

Our team of dedicated professionals works tirelessly to support patients at every stage of their healthcare journey, emphasizing personalized treatment plans and community wellness. Through our affiliation with Advocate Health, we continue to expand our capabilities to redefine healthcare delivery in the region.
Services
Cancer Care Heart Care Neuroscience Services Orthopedic Care Primary Care Womens Health Urgent Care Virtual Consultations Maternity Care Nurse Residency Program
Highlights and features
  • We provide comprehensive cancer care close to home with expert resources.
  • Our partnership with Harbin Clinic enhances coordinated patient-centered care.
  • Virtual primary care options offer convenient access to medical services.
  • We specialize in advanced neuroscience and orthopedic treatments.
  • Affiliated with Advocate Health for expanded healthcare innovation.
Services
Cancer Care
Our cancer care program delivers expert diagnosis, treatment, and support close to home. Patients access advanced therapies and personalized care plans tailored to individual needs. Our multidisciplinary team ensures comprehensive management of all cancer types.
Heart Care
Specialized heart care addresses conditions like disease and arrhythmias through coordinated treatment. We offer diagnostic testing, interventional procedures, and rehabilitation programs. Our approach focuses on improving cardiovascular health and preventing complications.
Virtual Primary Care
Virtual primary care provides 24/7 access to medical consultations via digital platforms. Patients receive diagnoses, treatment plans, and prescriptions without office visits. This service ensures convenient, timely care for non-emergency health concerns.
Orthopedic Care
Orthopedic specialists treat injuries, joint pain, and musculoskeletal conditions with surgical and non-surgical options. Services include physical therapy, joint replacement, and sports medicine. We help patients regain mobility and reduce chronic pain effectively.
Womens Health
Comprehensive womens health services cover prenatal care, menopause management, and preventive screenings. Personalized treatment plans address unique health needs across all life stages. Our providers emphasize patient education and proactive wellness strategies.
Questions
How do I schedule a virtual primary care appointment?
Visit our website to access MyAtriumHealth portal and book a virtual visit with available providers.
What parking changes should I expect at Floyd Medical Center?
Construction has reduced parking availability. Visit our website for updated parking information and alternatives.
Are cancer care services available locally?
Yes, we provide comprehensive cancer treatment and resources close to home without requiring travel.
How does the partnership with Harbin Clinic benefit patients?
This collaboration expands access to coordinated specialty care and enhances our clinical expertise across services.
What maternity care options exist at Atrium Health Floyd?
We offer personalized pregnancy care, delivery services, and postpartum support through experienced obstetric providers.
Is the Nurse Residency Program available for new graduates?
Our six-month program supports new nurses with structured training and mentorship in clinical environments.
Videos
Reviews (5)
Andrew Givens
Jun 14, 2022 Report
I have been here many times but It has truly never been as bad as this. My lady And I were here for a check up on my son who'd been running an over mild fever most of the day. Upon arrival, the waiting room was empty, however it took 2 hours just to be taken back. Once given the opportunity to go back, we were sat in the hallway for 3 more hours with no one coming to check on my son. Because our son is young, and we were informed the best thing they can do is Tylenol, we were encouraged to wait for results which should've been ready less than 2 hours ago.

When asked after 5 hours total of waiting for results, we were rushed out with attitude. I was made aware they were understaffed and as patiently as we waited, there wasn't a line at all. To me this is unacceptable.
Lizbeth Chavez
Jun 09, 2022 Report
Honestly this should be no stars. I spent half of my night in this horrible hospital translating for my aunt who was in pain and took almost like 3 hours to her into a room. If you are ever in the ER and get attend by Dr. Steven Benatar ask for another doctor who will treat you with manners. As I was going to translate for my aunt, he decided to be rude and disrespectful to tell me I couldn't translate for her because I was family and would not give her the proper information.

I was with her two days ago at the same place translating for her and had no absolute issue with it until tonight. Obviously, I am there to help her because 1.) I am her family and 2.) so she has a better explanation about what is causing her pain but Dr. Benatar would not let me. He continued to be disrespectful towards my mother and I and told my mother he didn't care if I spoke english perfectly.

I never got an apology and I'm not asking for it but DO BETTER because, If I were the patient I would not want to be attend by this doctor I would much rather be in pain and wait to be seen by someone else or go to a different hospital.
Randall Miller
Jun 08, 2022 Report
My wife, Debra Elaine Miller, was scheduled for a surgical procedure this morning at Floyd. We were told by the surgical scheduling nurse yesterday that my wife could not have any food or drink after mid-night. Her procedure was scheduled for 12:00 noon today, and we were told to arrive before ten. We got there and signed in at 9:40 this morning. At 11:00 I asked the lady behind the counter how much longer before they take my wife to pre-op.

And why were we told to be there a few minutes before 10:00 if the procedure isn't until 12:00? She said that was in case they had a cancellation. Anyway, at 12:00 I asked again what the hold up is, she said they were about to come out to take my wife back for pre-op. I told her that we were leaving because my wife was getting sick because she hasn't had any food or drink since yesterday evening.

We left, then the surgical supervisor called me and ask if I would speak to the doctor about why we left. Dr. Bourbia said that Somebody dropped the ball, and he apologized for the mix up. The whole experience was a complete disaster from beginning to end. We don't blame Dr. Bourbia at all. The whole problem is the people who do the scheduling.
Shawnda Peppers
Jun 05, 2022 Report
Allow me to be transparent for a monute. As an African American woman living in today's time can be rather rough. Upon arrival to this hospital I was skeptical and nervous. Boy was I wrong! The E.R nurses AMAZING! I was treated with nothing less the upmost respect. The E.R Doctor was very patient, understanding, and made sure I knew what was happening every step of the way and due to my illness which requires narcotic medications, he advised me that I would receive my medicine without judgment.

Again because of my illness I also need blood transfusions from time to time depending on my hemoglobin levels, he assured me that he would administer it. I'm humble yet grateful for the respect that came from this hospital. There still are good genuine professional people out there. Floyd Medical Center as a whole Thank you for not being judgemental and making me feel welcomed and cared for.
Mark Underwood
Mar 02, 2022 Report
My son came to the ER with two of his fingers mangled from a table saw accident. Sit in the ER for over an hour and a half in extreme pain, I ask the dr to give him something for pain til they figure out what they want to do, or finish their cribbage game or what ever they do while patients sit in extreme pain. Dr. Taylor came in almost two hours later and stitched him up on one finger and said they was nothing they could do with the other but wrap it up, it was in very bad shape.

Then sent him home with an antibiotic and no script for pain and told him they don't usually prescribe pain meds for this kind of injury. now I remind you he's been in extreme pain for over two hours by now. I hope you guys involved in this today, you know who you are, can sleep at night knowing my son will be in extreme pain for a couple of weeks now. And know that none of my family will ever trust Floyd hospital with anything anymore. That one star should be a no star by the way