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Serving over 55,000 people in 31 counties, Volunteer Behavioral Health Care System is a leading mental health provider in the middle, southeast, and upper cumberland regions of Tennessee. We strive to make a difference in every life. We live by our slogan, Help Today. For a Better Tomorrow. Volunteer Behavioral Health Care System welcomes any person seeking services for mental health conditions or addiction issues. We use a "no wrong door" approach, and serve people with co-occurring mental illness and addiction based on our core values.
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About Us
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Volunteer Behavioral Health Care System was established to bring together behavioral health professionals dedicated to caring for our communities. Covering over 11,000 square miles in Tennessee, VBHCS provides a continuum of services to meet the needs of over one million Tennesseans. Our Mission is to serve individuals, families and communities through prevention, treatment and recovery services, ensuring that help today leads to a better tomorrow.Leading the behavioral health field with innovations in prevention, treatment and recovery for individuals and families which promote the wellbeing of our communities.
Services & Programs
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Volunteer has a network of not-for-profit community based outpatient providers spread through 31 counties of middle, upper cumberland and southeast Tennessee, we have the right service, in the right place, at the right time.
Appointments
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The Centralized Access/Customer Service Department schedules first-time appointments for locations across the VBHCS service area. A team of customer service professionals will gladly schedule your first-time appointment at a location convenient to you. The agency has a large network of experienced providers and the Central Access team will ensure that you are scheduled with someone who best meets your treatment needs. A team member will talk with you, gather information about your current situation and work with you to schedule your first appointment.
TennCare and SafetyNet
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NASHVILLE - The State of Tennessee today announced a new service, the Health Options Hotline, for those individuals who are coming off TennCare. The toll-free hotline, : 1-800-659-3010 primarily will serve as a clearinghouse for information on prescription assistance programs. The hotline also can connect TennCare disenrollees to the Ask-A-Nurse service if they want to discuss a health or medical condition with a registered nurse.
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