Business Details
We are Aviva Health, a Federally Qualified Health Center serving Douglas County from our Roseburg campus and nine additional locations. As the county's first 5-star Patient-Centered Primary Care Home, we have demonstrated our commitment to the highest clinical standards recognized by the Oregon Health Authority. Our team delivers integrated primary medical, dental, and behavioral health services, ensuring that patients of all ages receive comprehensive care under one trusted network. We remove financial barriers to healthcare by offering a sliding fee scale based on income and family size, guaranteeing that no patient is turned away for inability to pay. With decades of combined provider experience, our clinicians specialize in chronic disease management, preventative care, and advanced dental procedures.
We have earned The News-Review Reader's Choice Awards as a Favorite Medical Clinic and Favorite Place to Work, reflecting our dedication to both patient outcomes and professional excellence. Our support programs and health education resources empower individuals to actively achieve their long-term wellness goals. We accept Medicare, Tri West/TriCare, OHP Medicaid, and uninsured patients, collaborating with most major insurance providers to maximize accessibility. By integrating primary care behavioral health with specialized counseling and telehealth options, we address the complete spectrum of community health needs. Our mission is rooted in delivering hope, health, and life to every individual who walks through our doors.
We have earned The News-Review Reader's Choice Awards as a Favorite Medical Clinic and Favorite Place to Work, reflecting our dedication to both patient outcomes and professional excellence. Our support programs and health education resources empower individuals to actively achieve their long-term wellness goals. We accept Medicare, Tri West/TriCare, OHP Medicaid, and uninsured patients, collaborating with most major insurance providers to maximize accessibility. By integrating primary care behavioral health with specialized counseling and telehealth options, we address the complete spectrum of community health needs. Our mission is rooted in delivering hope, health, and life to every individual who walks through our doors.
Highlights and features
- We are Douglas County's first 5-star Patient-Centered Primary Care Home.
- We operate ten convenient locations across Douglas County.
- Our sliding fee scale ensures no patient is turned away.
- We hold The News-Review Reader's Choice Award for Favorite Medical Clinic.
- Our team includes nine dentists and one dedicated denturist.
- We provide same-day access for acute care needs.
Services
Medical Care
Aviva Health provides comprehensive primary medical services for patients across Douglas County. Our clinical team delivers general and preventative healthcare, chronic disease management, pediatric care, immunizations, and specialist referrals. Patients benefit from same-day access for acute conditions and dedicated health education to support long-term wellness.
Behavioral Health
Our Behavioral Health department offers Primary Care Behavioral Health and Outpatient Behavioral Health Services to address diverse mental health needs. We provide counseling, psychotherapy, and specialized PTSD treatments through in-person visits or telehealth platforms. This integrated approach ensures compassionate, accessible support for individuals managing complex behavioral health conditions.
Dental Services
Aviva Health delivers the full spectrum of dental care for all ages through a team of nine dentists and one denturist. Our offerings include comprehensive exams, X-rays, cleanings, fillings, extractions, crowns, bridges, partials, dentures, whitening, and sealants. Patients receive high-quality restorative and preventative dental treatments within a trusted community health network.
Pediatrics
Our pediatric services focus on the unique medical needs of infants, children, and adolescents throughout the region. We provide preventative care, immunizations, and acute illness management tailored to younger patients. Families benefit from our integrated approach, which connects pediatric care with dental and behavioral health resources.
Pharmacy
Aviva Health operates an in-house pharmacy to streamline medication access for our medical and dental patients. We offer discount prescription programs designed to reduce out-of-pocket costs for uninsured and underinsured individuals. This service ensures that financial barriers do not prevent patients from adhering to prescribed treatment plans.
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Reviews (6)
Love Me Leave Me Abuse Me & Throw Me Away
Jun 18, 2022
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Amazing Dr.s very knowledgeable. Ready to help, listen, and do what ever it is they can to help in any situation. Honest, and to the point with out being disrespectful, offensive or over stepping boundaries. If their is something that you need for them to explain in a different way that you understand what their talking about. Dr. Any lamb in glide is the best Dr. I've ever had in 35 yrs and she is extremely sweet and down to earth all the staff in the office are sweet as can be.
In my opinion I feel as if Amy is similar to an all naturalist, Herbal supplements, type person. Rather then putting pharmaceutical medication in some patients. Her words to me today were "Medication doesn't cure it, it hids the systems" (in regards to anxiety and panic attacks) that's the truest statement ever said to me. Thank you Amy for your honesty, dedication, opinion, and ideas that you given to me in the short 6 months I've had you as my Primary Care Dr. I absolutely am 100% satisfied with the choice i made to have her as my PCP after interviewing a few other Dr previously.
In my opinion I feel as if Amy is similar to an all naturalist, Herbal supplements, type person. Rather then putting pharmaceutical medication in some patients. Her words to me today were "Medication doesn't cure it, it hids the systems" (in regards to anxiety and panic attacks) that's the truest statement ever said to me. Thank you Amy for your honesty, dedication, opinion, and ideas that you given to me in the short 6 months I've had you as my Primary Care Dr. I absolutely am 100% satisfied with the choice i made to have her as my PCP after interviewing a few other Dr previously.
Catrina Barney
Jun 11, 2022
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The dental assistant was amazing! But when me and my husband scheduled for an extraction for my husbands tooth that has a abscess and causing severe pain, the only had an opening 6 weeks out. So we took it, a couple days later we called and they had a cancellation for tuesday the 7th at 9am so we took that. I called the day off and let them know we were going to be A couple minutes late They stated that they did not have him on the schedule For today Or for the six-week out appointment They said that they had called to confirm the appointment on Friday but then said there was no appointment. Very unprofessional horrible service we will never return there.
Elsa Lemus
May 24, 2022
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Shelly Wells is AMAZING! My two children love her! She so patient, kind, and very respectful. Over the past two years she's worked with them and we love her. Definitely recommend her.
Pamela Morrisette
May 03, 2022
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I would like to share my experience with Aviva Dental in Myrtle Creek Oregon. I recently went through the process of getting a Dental Bridge for my bottom teeth. I couldn't be happier with the results. The entire process was amazing from the staff to my dentist, Dr. Jones, to the outcome of my dental bridge. So professional all the way through, excellent care, and the dental bridge is awesome. So much hard work was done through out this entire process and I can not thank the staff, my dentist, and the team who created my dental bridge enough or praise them enough. I highly recommend this Aviva Dental Care team in Myrtle Creek. I am blessed to have had such gracious care. Stellar Teamwork.
Angie Pope
Mar 17, 2022
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My husband, like most guys, hates going to the doctor. I finally was able to convince him to go to Aviva. (I have family who go there and they always said good things about Aviva) From the check in process to scheduling the follow-up appointment, the staff were very professional, friendly and some even joked with him which was very helpful. It relaxed him a bit. After his appt I asked him what he thought of the place. " Not bad.
I might have a new faith in doctors." He did mention he dislikes the constant calls reminding him of needing to get bloodwork. This was easily remedied when he called to ask if the calls could stop. He still dislikes going to the doctors but at least he isn't giving me a solid no and instead just rolls his eyes when it's time to go back in for his checkups. Anyone who is with someone like my husband knows this is huge and if anyone from Aviva is reading this, thank you for being so kind and taking care of my husband.
I might have a new faith in doctors." He did mention he dislikes the constant calls reminding him of needing to get bloodwork. This was easily remedied when he called to ask if the calls could stop. He still dislikes going to the doctors but at least he isn't giving me a solid no and instead just rolls his eyes when it's time to go back in for his checkups. Anyone who is with someone like my husband knows this is huge and if anyone from Aviva is reading this, thank you for being so kind and taking care of my husband.
Tami Cox
Aug 03, 2021
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The Dr was great, and the PA, most of the staff is superb, there is however a huge problem with an individual and Management that made a horrible mistake of updating my insurance for me on something someone heard where I was living violating HIPPA. Only takes a few to destroy something so many people work so hard for their reputation because of a Manager's poor judgement, hopefully it can be fixed
