Olde Towne Medical Center

Business Details

33 Years

experience

Emergency

services

Your Trusted Medical & Dental Care Provider in Williamsburg, VA

Since 1993, Olde Towne Medical Center has been dedicated to providing accessible, high-quality healthcare to the Williamsburg community. As a nonprofit 501(c)3 organization, we specialize in integrated medical and dental services, serving patients regardless of insurance status. Our experienced team offers primary care, chronic disease management, prenatal services, mental health evaluations, and comprehensive dental care, including emergency treatments. We prioritize affordability through a sliding scale program for qualifying patients and accept Medicare, Medicaid, and commercial insurances.

Our commitment to community wellness is reflected in onsite CLIA-waived labs, health education initiatives, and partnerships with local transit services for improved accessibility. With extended weekday hours and a focus on preventive care, we ensure comprehensive health solutions for all ages, from infants to seniors. Our multidisciplinary approach combines medical expertise with compassionate service, making us a trusted healthcare provider in the region.

Services

Adult Primary Care Dental Services Mental Health Care Pediatric Care Chronic Disease Management Preventive Care Emergency Dental Prenatal Services Vaccinations Optometry Services

Details

Year established: 1993

Highlights and features

We offer comprehensive medical and dental care since 1993.
Our sliding scale ensures affordability for all patients.
We accept Medicare, Medicaid, and commercial insurances.
Our team provides compassionate care to underserved communities.
We offer onsite lab and optometry services.

Website

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Services

Adult Primary Care

Comprehensive medical care for adults including wellness exams, sick visits, and chronic disease management. Our providers focus on preventive care and personalized treatment plans. Patients receive coordinated care for hypertension, diabetes, and other chronic conditions.

Dental Services

Full-service dental care including cleanings, restorations, extractions, and emergency treatment. We provide preventive care for all ages and specialize in restorative procedures. Emergency dental services address abscesses and broken teeth with prompt attention.

Mental Health Care

Mental wellness services for children and adults including therapy, medication management, and assessments. Our specialists provide compassionate care for anxiety, depression, and other mental health conditions. The Medication Access Program ensures affordable treatment options.

Pediatric Care

Wellness checks, immunizations, and sports physicals for infants through adolescents. Our providers focus on developmental monitoring and preventive care. Chronic condition management includes asthma and childhood obesity programs.

Prenatal Services

Comprehensive prenatal care including regular checkups, ultrasounds, and delivery planning. Our OBGYN specialists monitor maternal and fetal health throughout pregnancy. Patients receive education on nutrition and childbirth preparation.

Questions

What insurance plans do you accept?

We accept Medicare, Medicaid, and most commercial insurances. Uninsured patients qualify for our sliding scale payment program based on income documentation.

Are emergency dental services available?

Yes, we provide emergency dental care for abscesses, broken teeth, and other urgent oral health issues during regular business hours.

How can I schedule an appointment?

Call 757-259-3258 to schedule medical or dental appointments. New patients must complete paperwork prior to their first visit.

Do you offer pediatric care?

Yes, we provide wellness checks, immunizations, and sports physicals for infants, toddlers, and adolescents as part of our comprehensive family care services.

What payment options are available?

We offer sliding scale fees for qualifying patients and accept major credit cards. Payment plans may be arranged for extensive dental treatments.

Reviews (7)

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Stephanie Gaskins

Apr 05, 2022 Report

I got turned away for having medicaid. Called the board of directors, and he did nothing about it. My health took a dive because of it. Currently looking for a lawyer to pursue legal action.

Alicia Seymour

Feb 02, 2022 Report

I've been calling since 01/10 to schedule an EMERGENCY appointment for my mother in law. Spoke to the same man every time, who told me there was nothing available until 02/09. I explained to him multiple times that she was in a lot of pain. I called today to verify the appointment, he said there was nothing scheduled until 03/21. I told him absolutely not. He transferred me to Shannon, she explained that he didn't actually schedule the appointment, and didn't even input her information into the system. Shannon is AMAZING.

She was very understanding, sounds like they have a lot of issues with the male employee. She informed me my mother in law could come in at 9AM any day during the week for an emergency appointment. There are many people looking for employment right now. I'm sure it would be easy to find a replacement for the first employee. I wish I had his name. Shannon if your reading this.your the best.

Robin Thurman

Nov 20, 2021 Report

First appointment after vivid they kept me in waiting room for over an hour knowing they had canceled my appointment. Second appointment I called and could not get dental on the phone. I left messages with my number to confirm the appointment.no reply.day before I stepped in and medical side confirmed appointment for next day.arrived and was told the appointment they canceled it on he week before.no call again from them.

Tiffani Jones

Nov 03, 2021 Report

I read the reviews after making an appointment and was skeptical about going. Needless to say, the dental staff that assisted me was remarkable! The dentist told me what was going to take place today and my next appointment. He also talked to me during the procedure. I'm definitely going back and scheduled my next appointment! He and his assistant were definitely kind to me

Jean Grey

Sep 08, 2021 Report

Unethical practices taking place in the dental department of Olde Towne Medical. Not only was the nurse or dental assistant rude and condescending but the dentist told me that my teeth that had been bumped accidentally the night before, were permanently damaged and needed to be removed. This was told to me while I was wearing a mask and before he examined my teeth that were still intact inside my mouth. Needless to say I did not remove them that day and fortunately was able to speak and be seen by three periodontist all in a matter of four days and all took the same xrays and examined my mouth and said that my teeth will in fact tighten and two even went as far as suggesting that I report the dentist to the dental board. Ethically these are immoral practices and this place needs to be investigated by the state.

Maevis Draven

Aug 20, 2021 Report

The staff is super friendly, but the doctors are horrible about following up on referrals, or setting follow up appointments when they say they're going to. You can never get a hold of dental side, and it always takes months to get a single appointment, even if they screw up and forget to make an appointment for you when they tell you they're going to. It's a mixed bag. Everyone up front is super nice. Everyone who's the doctor/nurse p/dentist doesn't actually care.

Kathryn Says Drink Water

Aug 03, 2021 Report

I was recommended by Dentaquest to call and make a dental appointment here. I'm in bad shape as a doc told me one of my wisdom teeth is rotted below the gumline. I called excessively and hit voicemail almost every single time. If it didn't hit voicemail, it disconnected. I agree with other reviews and would give 0 stars if I could. I also filled out all the online stuff for them. I did what their website says and still got nothing. If you have dental emergencies, like I do, this place will do you no good. Honestly, Medicaid and Dentaquest should drop this place.