Business Details
Your Trusted Pediatric Partner in North Andover
Andover Pediatrics is an independent private practice dedicated to providing comprehensive medical care for children and families in our community. With over four decades of service, we have expanded our team to include pediatricians, pediatric nurse practitioners, and pediatric mental health therapists who collaborate to support physical and mental health across all stages of childhood development. Our practice adheres to evidence-based care standards and follows guidelines established by the American Academy of Pediatrics (AAP) to ensure the highest quality of care. We prioritize a warm, courteous approach within a safe, child-friendly environment, aiming to build trust and long-term relationships with the families we serve. Our office maintains flexible availability, including weekday walk-in hours and weekend appointments by prior arrangement, to accommodate the diverse needs of our patients.We are committed to transparency in communication and strive to empower families with accurate information, practical advice, and timely access to services. As a locally rooted practice, we deeply value our role in fostering the health and well-being of children in North Andover and surrounding areas. Our teams collective expertise spans newborn care, infant check-ups, school-age pediatric services, behavioral health support, and preventive care, including immunizations. We utilize modern tools like MyChart for patient engagement and streamline administrative processes through accessible online resources. By maintaining a patient-centered focus, we aim to be the trusted healthcare partner for families throughout their childrens growth and development.
Services
Newborn Care
Infant Check-ups
School Age Pediatrics
Behavioral Health
Vaccine Services
Highlights and features
- We have over 40 years of experience serving North Andover families.
- Our team includes pediatricians, nurse practitioners, and mental health therapists.
- We follow evidence-based care guidelines from the American Academy of Pediatrics.
- We offer weekday walk-in hours and weekend appointments by prior arrangement.
- Our practice maintains a safe, child-friendly environment for all patients.
Services
Newborn Care
Our newborn care services provide comprehensive health assessments, developmental monitoring, and parental guidance during the critical early weeks of life. Our team offers specialized support for feeding, sleep patterns, and early milestone tracking. This service ensures infants receive timely vaccinations and screenings while fostering a comfortable environment for new parents to ask questions.
Behavioral Health
We offer integrated behavioral health services addressing emotional, social, and psychological development in children and adolescents. Our licensed therapists provide evidence-based interventions for anxiety, ADHD, mood disorders, and behavioral challenges. This service emphasizes collaboration with families and schools to create personalized care plans that promote long-term mental wellness.
Vaccine Services
Our vaccine program follows AAP-recommended schedules to protect children against preventable diseases. We provide routine immunizations, travel vaccines, and catch-up schedules with thorough safety protocols. This service includes detailed education about vaccine benefits and addresses parental concerns through transparent, science-based discussions.
School Age Pediatrics
We deliver age-appropriate preventive care and acute illness management for school-aged children, focusing on growth monitoring and chronic condition management. Our services include sports physicals, developmental screenings, and academic support consultations. This program ensures continuity of care during critical growth periods while addressing school-related health needs.
Walk-in Visits
Our weekday morning walk-in hours provide timely access for non-life-threatening illnesses and injuries without prior appointments. This service accommodates urgent needs like fevers, minor injuries, and respiratory infections. Patients receive efficient triage and treatment while maintaining capacity for scheduled appointments.
Questions
What are your office hours for routine appointments?
We see patients Monday-Friday from 8:15 AM to 5:00 PM and offer weekend appointments by prior arrangement.
Do you accept walk-in visits?
Yes, we have weekday morning walk-in hours from 8:15-9:30 AM for non-emergency concerns.
What pediatric specialties do you offer?
Our team includes pediatricians, nurse practitioners, and mental health therapists providing comprehensive care across all childhood stages.
How can I access medical records or schedule appointments?
Use our MyChart portal for online appointment requests, prescription refills, and secure access to medical records.
What should I do for after-hours emergencies?
Call 911 or visit the nearest emergency room for life-threatening situations outside our operating hours.
Reviews (6)
Olemny Del Monte
May 22, 2022
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I really appreciate the doctors, nurse practitioners and nurses are all phenomenal. Wish I could say the same about the front desk staff.
A. David
Nov 23, 2021
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I really appreciate the doctors. They are great but the answering service for this practice is awful. They have zero customer service and make you feel like your annoying them everytime you call. Wish you guys would get a better service, because they are really ruining your practice.
Erin Walsh
Nov 14, 2021
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Wow just wow. What an unprofessional practice, I have no words. I booked COVID vaccine appointments here for my children based on a recommendation from a friend. We got three confirmations of our appointments and were excited that we were finally going to have access to vaccines for our kids. We went to the office the day of our appointments, only to find the doors locked and the lights on inside.
I called to find out what was going on. The women who answered the phone was extremely rude, stating they locked the door because COVID vaccines are only available to existing customers and we are not welcome there. Might you consider calling people who book appointments to let them know if you are not planning on honoring their apt?
I called to find out what was going on. The women who answered the phone was extremely rude, stating they locked the door because COVID vaccines are only available to existing customers and we are not welcome there. Might you consider calling people who book appointments to let them know if you are not planning on honoring their apt?
Destiny Lane
Oct 26, 2021
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The doctors, nurse practitioners, and nurses are great. However, their weak office staff completely ruins this practice. Office staff is extremely rude, uncaring, and completely lack compassion. The woman in billing is an absolute nightmare of a human to deal with-even to the point that the nurses have told me they can't stand her either.
Tanya Melo
Jul 06, 2021
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Took my 3 kids to Andover Pedi for over 10 years and don't have a single complaint. Dr. Hensley has amazing bedside manner and is very attentive but all of the providers were great. Only transferred after moving out of state.
Ash Z.
Aug 25, 2020
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I read really good reviews about Andover Pediatrics and made appointments for my children. However, I just couldn't get past the unprofessionalism of the receptionist, especially Anita. They answer the phone like you are a huge burden on them. They are not at all cordial and when you call, Anita will quickly tell you to hold and click over. I thought it was, "Andover Pediatrics may you please hold?" The poor training alone makes me terrified to take my children there. Do better please.