Business Details
41 Years
experience
Your Trusted Partner for Comprehensive Healthcare Solutions
Hudson Headwaters Health Network has been dedicated to providing comprehensive healthcare services to diverse communities for over four decades. Founded with a mission to ensure equitable access to medical care, our network combines primary care, urgent care, specialty services, and community-focused initiatives to address the evolving needs of patients across all life stages. Our team of experienced healthcare professionals is committed to innovation through programs like telehealth, mobile health services, and partnerships that expand care accessibility. Recognized as a Federally Qualified Health Center, we uphold rigorous standards of quality through federal grants and malpractice protections. With a presence spanning from Saratoga County to the Canadian border, we offer sliding fee programs, financial assistance, and pharmacy support to ensure affordability.Our leadership in healthcare delivery is demonstrated through initiatives like the 340B Drug Pricing Program and the John Rugge Center for Community Impact. We prioritize patient-centered care through behavioral health integration, chronic disease management, and preventive services tailored to local populations. Our commitment to transparency is reflected in clear billing practices, good faith estimates, and compliance with federal healthcare regulations. By maintaining accreditation through federal health center programs, we ensure accountability while continuously improving service delivery. This enduring dedication to community wellness positions us as a trusted healthcare partner for residents throughout the North Country region.
Services
Primary Care
Urgent Care
Pediatrics
Dentistry
Telehealth
Behavioral Health
Lab Services
Medical Imaging
Pharmacy Services
Chronic Disease Management
Details
- Year established: 1985
Highlights and features
- We offer 40 years of experience delivering community-focused healthcare services
- Our network includes 25+ health centers across northern New York State
- We provide sliding fee discounts based on household income and size
- Our telehealth and mobile health services expand care accessibility
- We maintain federal malpractice protections and 340B drug pricing benefits
Associations and certifications
- Federally Qualified Health Center (FQHC)
- Health Center Program grantee
Services
Primary Care
Our primary care services provide comprehensive, continuous medical care for patients of all ages. We offer preventive screenings, chronic disease management, and acute care visits through board-certified providers. Patients benefit from coordinated care that addresses both immediate health needs and long-term wellness goals.
Urgent Care
Urgent care centers in Glens Falls and Warrensburg treat non-life-threatening illnesses and injuries with extended hours. Our team handles minor fractures, infections, and acute conditions without requiring prior appointments. This service reduces emergency room wait times while maintaining high-quality care standards.
Dentistry
Dental services include preventive care, restorative treatments, and children's school-based dental programs. Our Albert R. Tucker Dental Center offers affordable options through sliding fee discounts and RX Assist medication programs. Comprehensive oral health services are available for patients of all ages.
Telehealth
Telehealth appointments enable remote consultations through secure video platforms. This service expands access for rural patients and those with mobility challenges. Virtual visits maintain the same quality standards as in-person care while offering scheduling flexibility and reduced travel requirements.
Behavioral Health
Integrated behavioral health services address mental health conditions and substance use disorders. Our team provides counseling, medication management, and crisis intervention services. Treatment plans emphasize holistic care through coordination with primary care providers and community resources.
Questions
How do I schedule a medical appointment?
Schedule online through our patient portal, use our mobile app, or call your preferred health center directly during business hours.
What insurance plans do you accept?
We participate with most major insurance plans including Medicaid, Medicare, and NY State of Health Marketplace plans. Check our website for complete details.
Are there payment assistance options available?
Yes, we offer a sliding fee program based on income, payment plans, and prescription assistance through RX Assist for eligible patients.
Do you provide after-hours medical care?
Our urgent care centers operate extended hours but are not open 24/7. For emergencies, visit the nearest hospital emergency department.
What specialty services are available?
We offer nephrology, neurology, orthopedics, podiatry, rheumatology, vascular services, and palliative care through our specialty clinics.
How can I access my medical records?
Use our secure patient portal to view test results, appointment history, medication lists, and communicate with your care team anytime.
Videos
Reviews (4)
Karen Jordison
Jun 09, 2022
Report
Very, very dissatisfied. Dr.'s are totally disorganized. Tell me how it can be that they have not dealt with Sickle Cell patients? How they do not call back, follow up or call in MEDS patient absolutely cannot take. Come on you can do better. And Moderate to severe Spinal Stenosis with degenerative disk disease and arthritic degenerative disk. But say it's not really a big deal? REALLY? Where do you get your degree or license?
Why is so much gossiping going on about patients or workers? That's so unprofessional and looks horrid infront of patients. VIOLATION OF HIPA Disgusted is putting it lightly. One star is far too kind. P.S. Why are patients smoking out in front of doors where we enter. UNACCEPTABLE!
Why is so much gossiping going on about patients or workers? That's so unprofessional and looks horrid infront of patients. VIOLATION OF HIPA Disgusted is putting it lightly. One star is far too kind. P.S. Why are patients smoking out in front of doors where we enter. UNACCEPTABLE!
Daimon Diresta
Jan 11, 2022
Report
I have to book an appointment 3 months in advance in order to see my primary, then when I finally get in it's like he doesn't care or have the time for me. Refered me to PT without even knowing what's wrong with my neck, I declined the PT and they called me about an hour after I left my doctors to set up an appointment. My girl says that's funny I was at physical therapy today and they were talking about how Hudson headwaters sends them a ton of clients before any diagnosis. $$$$$$$$
Kenneth Knickerbocker
Nov 12, 2021
Report
Absolutely the WORST Health Care Provider in Northern New York. They keep cancelling appointment's. Doctor's and P.A's let staff take the messages designated for them. They are disgusting. No follow Up. Always have excuses. Stay far away from these clowns. Especially Alexis Mondella, AKA Doogie Howser.
Brittany Hamelin
Nov 11, 2021
Report
I have delt with several Hudson Headwaters offices over the years and have never been impressed by any of them. The whole system is a joke and they have too many patients. With covid its impossible to see a dr! I only continue to go to them because of my insurance. I'd choose any other place over them
