Business Details
50+ Years
experience
Emergency
services
Your Trusted Healthcare Partner in Westchester, NY
At Open Door Family Medical Center, we have dedicated ourselves to providing exceptional, accessible healthcare since 1972. Our mission centers on delivering personalized care regardless of ability to pay, ensuring healthier families and communities across Westchester and the Hudson Valley. With a focus on long-term health outcomes, our integrated care system combines primary care, dental services, behavioral health, and urgent care under one roof. Our clinicians prioritize whole-person treatment, supported by Patient Advocates who assist with healthcare navigation and billing. As a Federally Qualified Health Center and certified Patient-Centered Medical Home, we uphold standards of excellence in care coordination and cultural sensitivity.Our innovative approach extends to school-based health centers and mobile dental services, addressing community needs proactively. We operate with core values of access, affordability, and respect, serving nearly 60,000 low-income individuals annually. Our 50-year legacy reflects a commitment to eliminating healthcare disparities through prevention, education, and community engagement. Backed by federal funding and deemed status for malpractice protection, we maintain rigorous compliance with non-discrimination policies. Through continuous improvement and community partnerships, we strive to set the standard for people-centered care.
Services
Primary Care
Dental Services
Behavioral Health
Urgent Care
School-Based Health Centers
HIV Services
Prenatal Care
Mobile Dental Van
Details
- Year established: 1972
Highlights and features
- 50 years of experience providing community-focused healthcare
- Culturally sensitive care available in patients' preferred languages
- Comprehensive services from primary care to dental and behavioral health
- Patient Advocates assist with healthcare navigation and billing
- 24/7 emergency medical support through on-call providers
Associations and certifications
- Federally Qualified Health Center (FQHC)
- National Committee for Quality Assurance (NCQA) Patient-Centered Medical Home (PCMH)
Services
Primary Care
Our primary care services include routine exams, immunizations, chronic disease management, and preventive care. Patients receive personalized treatment plans from experienced clinicians focused on long-term wellness. Services are available for all ages at multiple locations across the Hudson Valley.
Dental Services
We offer comprehensive dental care including checkups, cleanings, fillings, extractions, and emergency dental treatment. Preventive services emphasize oral health education while restorative care addresses complex dental needs in a comfortable environment.
Behavioral Health
Integrated behavioral health services provide counseling, therapy, and psychiatric care for individuals and families. Our specialists address anxiety, depression, trauma, and other mental health conditions through evidence-based treatment approaches tailored to patient needs.
School-Based Health Centers
Located in Port Chester, Ossining, and Webutuck school districts, our SBHCs deliver primary care, dental services, and mental health support to students. These centers improve health outcomes by removing barriers to care during school hours.
Urgent Care
Our urgent care centers treat non-life-threatening injuries and illnesses with extended hours. Services include treatment for infections, minor injuries, and acute conditions without requiring a prior appointment for timely medical attention.
Questions
What services does Open Door Care Network offer?
We provide primary care, dental services, behavioral health, urgent care, prenatal care, HIV services, and school-based health programs across Westchester and the Hudson Valley.
How can I schedule an appointment?
Schedule appointments through our website, patient portal, or by calling 914-OD-CARES (914-632-2737) during business hours.
Do you accept patients without insurance?
Yes, we serve all patients regardless of insurance status or ability to pay, with sliding fee discounts available.
Are there emergency services available?
Our on-call providers offer 24/7 emergency medical assistance for urgent care needs after hours.
What is your patient advocacy program?
Our Patient Advocates help navigate healthcare services, explain medical bills, and connect patients with community resources.
Do you offer dental care for children?
Yes, we provide pediatric dental exams, cleanings, fluoride treatments, and emergency dental services for all ages.
Videos
Reviews (7)
Tom G.
Jun 19, 2022
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I have been at open door many many times, I don't understand how people can say there rude.not one time has anybody been rude.they always explain appointments, bills, doctors, everything. I personally think it's a great place.
Leunita Halilaj
Jun 25, 2021
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Not helpful, and rude. Been calling for a referral for weeks and they still can't seem to get the job done. No matter who I speak to they are nasty and have horrible attitudes.
Geena Faber
May 31, 2021
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Bad experience. Sorry but the doctors and nurses are pretty unfriendly and if you try to work things out or try to describe your problem you hang in line for hours! Also you wait too long and they do not take the time to give advice or explain. Horrible for a person from another country who tries the best to understand. They make you feel uncomfortable and if you ask them to send something via email, what is a 5minute task, it'll take them days. They are busy for sure but aren't we all? So it's a lack of Organisation and timemanagement there. The communication is not the best. But I believe if they want to they could do so much better.
Joe Silmam
Mar 02, 2021
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This place needs to be shut down. Please call NY Consumers and file a report with NY health department. They are denying people service on medicaid because medicaid hasn't paid a balance yet even though medicaid hasn't denied balance. How is that the patients fault? Also, they are extremely unprofessional and rude. Very uneducated workers. I've seen undocumented individuals pay to play and they get full service. AVOID THIS PLACE! Just look at the reviews!
Ashley Zevallos
Feb 15, 2021
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Do not come here if you are pregnant! I have witnessed 3 miscarriages. Both were open doors fault, instead of caring for their patients they ignored calls and refused to hand my aunt her baby updates. She started spotting and the ER proceeded to tell her her fetus was already dead for a month (she was 4 months pregnant). My sister in law aswell, she was told she was 12 weeks pregnant, started bleeiding trip to the ER and she was 6 months and had aswell had lost her baby 6 weeks in, she had just been told her baby was healthy at open door.
Candy Mejia
Sep 24, 2020
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Whats going on with this place. Really i love the doctora but the assistants are just no help at all. im dying in pain. and. For 2 weeks almost im still waiting for an MRI Authorization. and plus when i call the say they have nothing on file
Carlos Sanchez
Nov 11, 2019
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They have a great doctors and good staff, i'll highly recommended. they are A + 1 In services never any problem. Thank's very much and God bless you all.
