Business Details
50+ Years
experience
Emergency
services
Your Trusted Acute Care Hospital in La Palma
Founded in 1972, we are a valued and trusted community resource dedicated to providing exceptional healthcare services. As a 127-bed acute-care community hospital and proud member of the Prime Healthcare Foundation, we have served La Palma, Orange County, and Los Angeles County for over five decades. Recognized by Healthgrades as one of Americas 100 Best Hospitals 17 times since 2014, we uphold rigorous standards for patient safety and satisfaction, earning an A Hospital Safety Grade from The Leapfrog Group. Our commitment to excellence and safety makes us the trusted choice for healthcare in our community. We specialize in emergency care, behavioral health services, surgical services, and comprehensive care for joint replacement, ensuring a safe and caring environment for all patients.Our team of clinical professionals delivers award-winning care 24 hours a day, every day, with a focus on personalized treatment and community well-being. Through initiatives like the FastTrackCare ER reservation system, we prioritize convenience and efficiency while maintaining the highest clinical standards. Our participation in the Medicare Comprehensive Care for Joint Replacement model reflects our dedication to quality and financial accountability. We also offer financial assistance programs and language support to ensure accessible, equitable care for all.
Services
Emergency Care
Behavioral Health Services
Surgical Services
Joint Replacement Care
Respiratory Therapy
Clinical Lab
Imaging Services
Medical Services
Pharmacy
Social Services
Details
- Year established: 1972
Highlights and features
- We have over 50 years of experience serving La Palma and surrounding communities.
- Our hospital is recognized by Healthgrades as one of Americas 100 Best Hospitals.
- We provide 24/7 emergency care with FastTrackCare reservation options.
- Our team participates in the Medicare Comprehensive Care for Joint Replacement model.
- We maintain an A Hospital Safety Grade from The Leapfrog Group for patient safety.
Associations and certifications
- Healthgrades
- The Leapfrog Group
What people say
Excellent hospital
Great service
Very professional
Award-winning care
Compassionate staff
Services
Emergency Services
Our 24/7 emergency department provides rapid treatment for critical conditions, with FastTrackCare reservations to reduce wait times. Specializing in senior care and behavioral health emergencies, we ensure immediate access to award-winning clinical teams. Patients receive triage prioritization and advanced diagnostics for trauma, cardiac events, and acute illnesses.
Behavioral Health Services
We offer comprehensive psychiatric care for adults, including geropsychiatry programs addressing age-related mental health challenges. Our services include crisis stabilization, medication management, and therapy for mood disorders, anxiety, and dementia-related behavioral changes in a secure, therapeutic environment.
Surgical Services
Our surgical department specializes in minimally invasive techniques like arthroscopy and laparoscopy, along with traditional open procedures. Board-certified surgeons perform joint replacements, laser surgeries, and complex general surgeries using state-of-the-art operating rooms and advanced pain management protocols.
Comprehensive Care for Joint Replacement
This Medicare CJR model-certified program provides end-to-end care for hip and knee replacements, including pre-op education, surgical implantation, and post-operative rehabilitation. Patients benefit from coordinated care teams focused on reducing complications and accelerating recovery through evidence-based protocols.
FastTrackCare
Our proprietary system allows patients to schedule ER arrival times online or via text, minimizing wait times. By reserving a slot, patients can wait at home until their appointed time, improving efficiency while maintaining immediate access for true emergencies requiring 911 activation.
Questions
How do I schedule an ER visit?
Text 'ER Now' to (714) 515-7086 or use our FastTrackCare online system to reserve your ER arrival time.
What insurance plans do you accept?
We accept Blue Cross of California-Medi-Cal, Healthy Families, AIM Care, 1st Health Plan, and other major insurers. Contact admissions at 714-670-7400 for details.
Are financial assistance programs available?
Yes. Patients with incomes up to 450% of the Federal Poverty Level may qualify for discounts or free care. Call 714-229-5732 for application assistance.
What specialty services do you offer?
We specialize in joint replacement care, geropsychiatry, minimally invasive surgery, and 24/7 emergency medicine with senior-focused treatment protocols.
Reviews (5)
Cindy Hong
Feb 24, 2022
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My knee suddenly gave out on me while playing tennis so i suspected an MCL/ACL injury. The next day i went to the La Palma ER but was a bit apprehensive about the typical long wait and apathy one comes across quite often. The staff was friendly and pleasant and although the beds were full upon arrival, the time to get my own bed was completely reasonable. The nurses, radiologist, and doctor were all very attentive.
I heard the doctor explain the pathophysiology to all the patients in layman's terms so they could actually understand their condition and reasons behind treatments etc. The radiologist made the extra effort and provided warm blankets when carting me off to xray. The nurses made sure i was comfortable and that my crutches were appropriate for my height and that I knew how to use them. I don't know that this would be where I'd want to be transported if i had life threatening trauma since it's an old facility and may not be the best equipped but hats off to them for great service with my injury.
I heard the doctor explain the pathophysiology to all the patients in layman's terms so they could actually understand their condition and reasons behind treatments etc. The radiologist made the extra effort and provided warm blankets when carting me off to xray. The nurses made sure i was comfortable and that my crutches were appropriate for my height and that I knew how to use them. I don't know that this would be where I'd want to be transported if i had life threatening trauma since it's an old facility and may not be the best equipped but hats off to them for great service with my injury.
Angela Gonzales
Feb 08, 2022
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I went here for follow up care. I was still hurting. I came here, the triage nurse was so kind. My nurse and doctor were outstanding. The radiologist was kind. I was in and out in less than 3 hours. Probably the best experience I've had with a hospital, in years. Thank you for the kindness and care.
Joseph Jones
Jan 03, 2022
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Worst experience I've ever had at a hospital. Staff was unprofessional. Security is a joke. I get to parking lot at 7am told to wait to see a doctor then I ask to use the restroom and 30 mins go by and there's two doctors smoking cigarettes on my car. I open my door tell them to leave. The come covid test me at 11:50. Got results at 1:00. Then they tell me they never checked me in and they thought I left.
I called every 20 minutes trying to get me in. It wasn't until I went to the front door begging for help and then they sit me in the back and say oh your negative and here's your doctors note. Never coming here again, don't come here.
I called every 20 minutes trying to get me in. It wasn't until I went to the front door begging for help and then they sit me in the back and say oh your negative and here's your doctors note. Never coming here again, don't come here.
Florence Perry
Nov 25, 2021
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Devon has made my stay here easier to bare. His suggestions have really helped me. Hie has a wonderful attitude and disposition. Lots of energy and always ready to help. La Palma Hispital is lucky to have a nurse like Devon.
Larry Diaz
Sep 24, 2021
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I am little taken back on the lack of compassion given by both doctors and nursing staff in the hospital. Recently my partner had to be taken into the ER. While the ER provided immediate care and he was advised that his condition required admission for treatment it is the care he is currently receiving that is unacceptable. My husband is deaf and I made it a point to inform them and have them let me know if that did not have an ASL interpreter I would assist.
Instead treatment was provided without any explanation and no interpreter was present nor was I notified. The test they are conducting call for no water or food for am undetermined amount of time. I have yet too speak to an actual doctor on his prognosis. I have gone two rounds with his nurse and if things do not improve will transfer to another hospital. I understand the patient load in the time of COVID however care, treatment and compassion is still required for other patients. I am taken back on the professionalism and behavior of La Palma Medical Staff.b
Instead treatment was provided without any explanation and no interpreter was present nor was I notified. The test they are conducting call for no water or food for am undetermined amount of time. I have yet too speak to an actual doctor on his prognosis. I have gone two rounds with his nurse and if things do not improve will transfer to another hospital. I understand the patient load in the time of COVID however care, treatment and compassion is still required for other patients. I am taken back on the professionalism and behavior of La Palma Medical Staff.b
