Business Details
33 Years
experience
Expert Complex Rehab Technology Solutions
Premier Medical Supplies has been dedicated to providing exceptional medical equipment services for over 25 years across the Sacramento and Central Valleys. Founded in 1993 by two healthcare professionals, our company was built on the principle of treating customers like family while maintaining the trust of the healthcare community. Specializing in Complex Rehab Technology (CRT), we offer individually configured devices such as power and manual wheelchairs, bathing equipment, and custom seating solutions. Our team includes RESNA-certified Assistive Technology Professionals (ATPs) and skilled technicians who ensure precise evaluation, fitting, and programming of equipment. With a focus on personalized care, we navigate insurance processes, deliver equipment directly to clients, and provide ongoing support.Our commitment to quality extends to repairs and service, where we prioritize timely solutions and loaner equipment when needed. Customer testimonials highlight our professionalism, responsiveness, and the life-changing impact of our services. We serve individuals with neuromuscular diseases, spinal cord injuries, and birth disorders, ensuring their mobility needs are met with dignity and expertise. Our dedication to integrity means we service only the equipment we sell, adhering to strict insurance guidelines while advocating for our clients' needs. Over three decades, Premier Medical Supplies has grown while preserving its founding ethos: people before profits, and doing what is right above all else.
Services
Manual Wheelchairs
Power Wheelchairs
Pediatric Mobility Equipment
Custom Seating Systems
Standing Devices
Gait Trainers
Bathing Equipment
Service & Repairs
Insurance Coordination
Home Evaluations
Details
- Year established: 1993
Highlights and features
- We offer 25+ years of experience in Complex Rehab Technology.
- Our RESNA-certified ATPs ensure precise equipment evaluations and fittings.
- We provide personalized home and office service appointments.
- We coordinate directly with insurance providers for seamless billing.
- We maintain a loaner equipment program during repairs.
Associations and certifications
- RESNA Certified ATPs
What people say
Lifelong support
Properly fitted equipment
Responsive technicians
Personalized service
Understand complex needs
Services
Manual Wheelchairs
Our manual wheelchairs provide customized mobility solutions for individuals requiring daily assistance. Available in ultra-lightweight, tilt-in-space, and power-assist models, each chair is configured to the user's specific physical needs. RESNA-certified ATPs conduct in-home evaluations to ensure optimal fit and functionality, promoting independence while preventing long-term health complications from improper use.
Power Wheelchairs
We offer advanced power wheelchair systems for adults and children with complex mobility limitations. Features include alternative drive controls, tilt/recline mechanisms, and all-terrain capabilities. Our team programs each device to match the user's cognitive and physical abilities, ensuring safe operation while enhancing social participation and quality of life through improved mobility.
Custom Seating Systems
Specialized cushions and backrests form our custom seating solutions that prevent skin breakdown and improve posture. For wheelchair users, we provide foam, air, and gel-based systems tailored to individual weight distribution needs. Proper seating also enhances mobility efficiency and reduces secondary complications from prolonged sitting.
Service & Repairs
Our certified technicians handle repairs for all purchased equipment, with optional in-home service appointments. We follow insurance protocols for billing while offering loaner devices during repairs. The process includes parts ordering, quality assurance checks, and recalibration to maintain safety standards and device longevity.
Insurance Coordination
We streamline insurance processes for CRT equipment acquisition. Our staff works with Medicare, Medi-Cal, and private insurers to obtain authorizations, submit documentation, and manage claims. This service ensures clients receive covered equipment while minimizing out-of-pocket expenses through proper billing procedures.
People
Alan
Assistive Technology Professional
With decades of experience, Alan specializes in wheelchair fittings for complex disabilities. He has supported clients from childhood through adulthood, focusing on long-term mobility solutions that adapt to changing needs.
Brian
Mobility Specialist
Brian leads equipment evaluations and community outreach programs. His expertise in alternative access controls helps clients with limited dexterity achieve independent mobility through customized power wheelchair configurations.
Questions
What types of Complex Rehab Technology do you provide?
We offer manual/power wheelchairs, custom seating systems, standing frames, gait trainers, and adaptive bathing equipment tailored to individual medical needs.
How does insurance coverage work for CRT equipment?
We coordinate directly with Medicare, Medi-Cal, and private insurers to handle documentation, prior authorizations, and billing for covered equipment and repairs.
Can you repair mobility equipment purchased elsewhere?
We primarily service equipment we sell, but may assist with third-party repairs on a case-by-case basis with applicable fees.
What service areas do you cover?
We serve Sacramento Valley and Central Valley regions, providing in-home evaluations and equipment deliveries across these communities.
How long does the equipment ordering process take?
Processing times vary by insurance requirements, but we streamline documentation collection and parts ordering to minimize delays after evaluation.
Do you offer loaner equipment during repairs?
Yes, we maintain loaner devices during repair periods, subject to availability and temporary usage fees.
Reviews (6)
Sunnie Flower
Jun 12, 2022
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They don't seem to care about anyone. Front desk lady says no new patients until July, 5 minutes later another employee says yes we're taking new patients. They won't make an appointment until you fill out paperwork. Other reviews don't look so good
Kelsey Renee
Apr 05, 2022
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Every time I need to schedule an appointment or get a nurse on the line I have to call MULTIPLE times, get forwarded to someone else, don't receive calls back after leaving messages, etc etc! It should NOT be this difficult to get in touch to your office! Today I called 7 times and have not had a single call answered. This is ridiculous.
Crystin Phillip
Mar 23, 2022
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I've been going here close to a year, and in the beginning it was good. Not lately. The staff is terrible. I called yesterday to schedule an appointment, and called today to confirm appointment, the front desk lately never scheduled it after she told me she was going to. This office will have a rude awakening. I asked her if she's the one I spoke to yesterday, she said no. She's definitely lying.
Why lie, own up to your actions. Now I have to wait LONGER for an appointment, that probably got fake scheduled again. As a patient who has referred this office to other people, never again. My situation was an emergency, and now I'm waiting longer. Thanks for that.
Why lie, own up to your actions. Now I have to wait LONGER for an appointment, that probably got fake scheduled again. As a patient who has referred this office to other people, never again. My situation was an emergency, and now I'm waiting longer. Thanks for that.
Lisa'S. Classy Hair & Face
Mar 12, 2022
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I have been assigned this place through my Insurance and believe me when I say it's the worst place ever! I have had this place as my primary care facility since sept 2021 and it is now March 2022 and I have never been able to speak to someone to schedule an appointment and ask important questions. This is horrible. Changing them immediately!
Averitt Ennis
Jan 24, 2022
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I've received care from most members of the PremierMED staff over the past several years. I give them five stars for their care, knowledge, patience and flexibility. My PCP is Dr Langley. He is not only a remarkable physician, but an amazing educator. I've learned so much from him about my health during my visits. He is thorough, answers all my questions (and follow-up questions), and has never made me feel rushed. Two thumbs up for PremierMED!
Amy Mae Gentry
Nov 09, 2021
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Great doctors/APRN's! The MA Braydee is amazing! Very helpful with a quick response. Even on her day off, she was getting in touch with the doctor for my husband and helping us get answers along with scheduling him for a needed follow up. Talk about great service!