Business Details
Your Trusted ENT Specialists in Central Oregon
Central Oregon ENT has been serving Central Oregon for over a decade with a team of expert physicians and professionals dedicated to ear, nose, and throat care. Our multidisciplinary approach combines otolaryngology, audiology, and allergy treatment to address a wide range of conditions. We prioritize patient-focused care, utilizing advanced diagnostic tools and treatment techniques to ensure optimal outcomes. Our physicians are board-certified specialists with extensive experience in both medical and surgical interventions. The audiology team provides comprehensive hearing healthcare, including hearing aids, cochlear implants, and tinnitus management.We offer sublingual immunotherapy for allergy relief, a service few providers in the region provide. With clinics in Bend, Redmond, and Klamath Falls, we ensure accessible care across the region. Our commitment to holistic treatment means every patient receives personalized attention tailored to their unique needs. We accept most insurance plans and provide flexible options for uninsured patients. Backed by decades of collective experience, Central Oregon ENT remains the region's trusted choice for ENT and audiology services.
Services
ENT Services
Hearing Aids
Allergy Treatment
Ear Surgery
Sleep Apnea Therapy
Cochlear Implants
Tinnitus Management
Sinus Surgery
Voice Therapy
Newborn Hearing Tests
Highlights and features
- Our team includes board-certified ENT physicians and audiologists with decades of collective experience.
- We offer physician-supported audiology services, unique to Central Oregon.
- Holistic treatment plans combine medical, surgical, and allergy management approaches.
- Three convenient locations serving Bend, Redmond, and Klamath Falls.
- We provide sublingual immunotherapy, a rare allergy treatment option in the region.
Services
ENT Services
Central Oregon ENT provides comprehensive diagnosis and treatment for ear, nose, and throat conditions. Our board-certified physicians manage chronic sinusitis, hearing loss, sleep apnea, and voice disorders using advanced techniques. Patients benefit from coordinated care between ENT specialists, audiologists, and allergy experts.
Hearing Aids
Our audiology team offers hearing aid fittings with verification through real-ear measurements. We provide various styles including invisible-in-canal and behind-the-ear models. Patients receive lifetime support including adjustments, maintenance, and technology upgrades tailored to their lifestyle and budget.
Allergy Treatment
Sublingual immunotherapy addresses allergy root causes by building immunity to allergens. Customized treatment plans use drops or tablets taken at home. This FDA-approved method effectively treats seasonal allergies, pet dander, and food-related reactions with minimal side effects compared to traditional shots.
Cochlear Implants
For severe hearing loss, cochlear implants provide electronic sound processing. Our specialists conduct candidacy evaluations and perform implant surgery followed by programming and rehabilitation. The service includes ongoing support for device optimization and auditory therapy to maximize hearing outcomes.
Sinus Surgery
Minimally invasive sinus surgeries correct structural issues causing chronic infections or breathing difficulties. Procedures include septoplasty for deviated septums and balloon sinuplasty. Outpatient surgeries use image-guided technology for precision with faster recovery compared to traditional methods.
People
Kenneth A. Bagwell, M.D.
Physician/Surgeon
Dr. Bagwell specializes in complex ENT surgeries with 15+ years of experience in treating head and neck disorders. He leads surgical teams at Central Oregon ENT's main Bend clinic.
Ryan Gallivan, M.D.
Physician/Surgeon
Dr. Gallivan focuses on pediatric ENT care and sleep apnea treatments. He trained at Oregon Health & Science University and serves patients at both Bend locations.
Alison Benner, Au.D.
Audiologist
Dr. Benner directs audiology services with expertise in hearing aid technology and tinnitus management. She conducts diagnostic evaluations at the Eastside Bend clinic.
Kristin J. Lehr, PA-C
Physician's Assistant
Ms. Lehr assists surgeons with pre- and post-operative care. She has 8 years of experience in ENT procedures and sees patients at the Redmond clinic.
Marya Van Kessel, BSc. H.I.S.
Hearing Instrument Specialist
Ms. Van Kessel specializes in hearing device fittings and real-ear verification. She works closely with audiologists to ensure optimal hearing aid performance for patients.
Questions
What ENT services does Central Oregon ENT offer?
We treat ear infections, sinus issues, sleep apnea, voice disorders, and head/neck cancers. Our services include diagnostic testing, medical management, and surgical interventions.
How can I schedule an appointment?
Call 541-382-3100 for Bend/Redmond clinics or 541-859-2924 for Klamath Falls. Online scheduling is available through our patient portal for select services.
Do you accept insurance?
We accept most major insurance plans including Medicare and Medicaid. Contact our billing department for verification before your appointment.
What allergy treatments are available?
We specialize in sublingual immunotherapy for environmental and food allergies. This involves customized drops taken at home to build long-term immunity.
What hearing aid brands do you carry?
We offer leading brands including Phonak, Oticon, and Starkey. Our audiologists help select devices based on your hearing loss and lifestyle needs.
Are telehealth visits available?
Yes, we offer virtual consultations for follow-ups and initial evaluations. Contact our offices to determine if telehealth suits your specific needs.
Reviews (4)
Alan
Jun 03, 2022
Report
Just had an exceptional experience with Doc Gallivan. He's great. I've had a lot of sinus problems all my life. He explains things so well, it's just super. Spent a lot of time with me. Is really trying to help me. Explained the MRI to me personally, called me directly with the results. Who does that anymore? Amazing. And I was able to get in pretty quick. Stefanie, the referral person, helped me a lot when I couldn't get through to the MRI place.
I can't say enough good about COENT. Also I liked that they had these really hefty looking air purifiers going just everywhere. Smart. Just a heads up though, don't send too many patient portal messages to your doctor. They don't seem to appreciate that.
I can't say enough good about COENT. Also I liked that they had these really hefty looking air purifiers going just everywhere. Smart. Just a heads up though, don't send too many patient portal messages to your doctor. They don't seem to appreciate that.
Gary Pogalies
Dec 04, 2021
Report
Had an appointment. Came in, checked in right away, waited 10 minutes, off I went. Wonderful lady I dealt with was friendly, very, and found out immediately that I had old wax build up in my ears. Cleaned it out and I can hear again. Decided to take a hearing test. Have not had one in 20+ years. Operator was knowledgeable and explained things to me clearly. I have now set up yearly visits.
Steve Kaneda
Sep 22, 2021
Report
If I could give office this 0 starts I would. Go anywhere but here, please. Dr's spend 3 minutes with you and then are never available for follow up. Dr. Hinsley was inept, uninterested and made snide comments about how my husband still had one good ear to work with, ignoring the debilitating severity of his Meniere's disease. My husband has suffered through this for 4 years and each time we went to this office, we saw a different "specialist" that spent 2 minutes with us and told us to "try" something new. Basically, they have NO idea what they're doing and their patient care is abysmal. DO NOT GO TO THIS OFFICE.
Rodney Oberfoell
Apr 17, 2021
Report
Not one to post bad reviews, Dr. Peter Shepard I liked very much, people at the front desk very polite and helpful. middle people or the ones that sit behind desks 2 of them were horrible, need to take customer relations classes learn not to make people frustrated even more. one won't answer calls makes you leave a message says with in a certain she will return them wait, wait, wait. have to keep the phone close waiting and then don't return the call. wont work with customers. ignores them. another lady was real snotty. horrible lady. needs fired now, she got me so frustrated then then she gets upset and called the police. all brought on by her. if she knew how to deal with people all would of been good. she flunked, hypocrite
