Business Details
Your Trusted Mental Health Partner in Charlotte, NC
Eastover Psychiatric Group has been dedicated to mental health care since the 1970s, evolving from Charlotte Psychological and Counseling Group to our current identity. Our practice focuses exclusively on outpatient services, combining psychiatric treatment and psychotherapy for individuals across all life stages. With a team of experienced psychiatrists, nurse practitioners, and therapists, we prioritize personalized care that addresses the unique needs of each patient. Our values of compassion, partnership, and excellence guide every interaction, ensuring patients receive evidence-based care in a supportive environment. We offer both in-person and telemedicine appointments to enhance accessibility while maintaining clinical rigor. Our clinicians have decades of collective experience managing complex mental health conditions, supported by ongoing professional development and adherence to ethical standards.We maintain transparent communication with patients about treatment options, insurance coverage, and scheduling policies to foster trust and collaboration. Our commitment to the Charlotte community extends beyond individual care through educational initiatives and partnerships with local organizations. By integrating the latest clinical advancements with individualized attention, we aim to improve mental well-being at personal, familial, and community levels. This enduring dedication to quality care has established us as a trusted mental health provider in the region.
Services
Psychiatric Treatment
Psychotherapy Services
Telemedicine Appointments
Medication Management
Initial Evaluations
Highlights and features
- We have over 50 combined years of experience in mental health care
- Our team includes board-certified psychiatrists and licensed therapists
- We offer both in-person and telemedicine appointment options
- Our values-driven approach prioritizes patient autonomy and dignity
- We maintain transparent communication about treatment and billing
Services
Psychiatric Treatment
Our psychiatrists and nurse practitioners provide comprehensive psychiatric care including initial evaluations and ongoing medication management. We treat children, adolescents, and adults with diverse mental health conditions using evidence-based approaches. Our clinicians develop personalized treatment plans that integrate medication with therapeutic interventions for optimal outcomes.
Psychotherapy Services
We offer individual, couples, and group psychotherapy sessions tailored to patients' specific needs. Our licensed therapists work with clients across the lifespan to address emotional challenges, develop coping strategies, and improve mental well-being through various therapeutic modalities. Sessions typically last 45-60 minutes with treatment plans adapted to each patient's progress.
Telemedicine Appointments
We provide telemedicine options for both psychiatric evaluations and therapy sessions. This service enables patients to receive quality mental health care remotely through secure video conferencing technology. Virtual appointments maintain the same clinical standards as in-person visits while offering greater flexibility and accessibility for our patients.
Initial Evaluations
Comprehensive initial assessments with psychiatrists or therapists establish baseline mental health status and treatment needs. These 45-90 minute sessions include detailed clinical interviews, review of medical history, and development of personalized care plans. Parents must accompany minor patients during these initial diagnostic appointments.
Follow-up Sessions
Regular follow-up appointments monitor treatment progress and adjust care plans as needed. Psychiatrists schedule 20-30 minute medication management sessions while therapists typically allocate 45-60 minutes for ongoing therapy. Clinicians determine whether subsequent visits should be in-person or virtual based on patient needs.
People
Hetal Patel
Psychiatrist
Dr. Hetal Patel is a board-certified psychiatrist providing comprehensive mental health care for adults. With expertise in psychopharmacology and evidence-based therapies, she develops personalized treatment plans addressing diverse psychiatric conditions while emphasizing patient education and collaborative decision-making.
Anastasia Carrillo
Psychiatric Nurse Practitioner
Anastasia Carrillo, PMHNP-BC, specializes in psychiatric care across the lifespan. With advanced training in mental health assessment and treatment, she provides medication management and therapeutic interventions tailored to individual patient needs while maintaining a compassionate, patient-centered approach.
Jeremy Britt-Villanueva
Psychiatric Nurse Practitioner
Jeremy Britt-Villanueva, PMHNP-BC, brings extensive experience in psychiatric care to our practice. He focuses on holistic treatment approaches combining medication management with psychotherapeutic techniques, working collaboratively with patients to achieve mental health goals through personalized care plans.
Baiba Grasman
Therapist
Baiba Grasman, MSW, LCSW, provides individual and group therapy for adults using evidence-based therapeutic approaches. With specialized training in cognitive behavioral therapy and trauma-informed care, she helps patients develop coping strategies and improve emotional well-being through structured therapeutic interventions.
Tiffany Henry
Therapist
Tiffany Henry, MA, LCMHC, NCC, offers counseling services for individuals seeking support with emotional and psychological challenges. Her practice integrates various therapeutic modalities to address anxiety, depression, and life transitions, focusing on building resilience and promoting mental wellness through collaborative treatment.
Questions
What mental health services do you offer?
We provide psychiatric evaluations, medication management, individual and group therapy for children, adolescents, and adults using evidence-based treatment approaches.
Do you offer telemedicine appointments?
Yes, we offer secure virtual appointments for both psychiatric evaluations and therapy sessions as determined appropriate by our clinicians.
Are you accepting new patients?
Availability varies by clinician. Please call our office at 704-362-2663, extension 165 to inquire about new patient appointments.
What insurance plans do you accept?
We participate with most major regional insurers but are not in-network with Medicare or Medicaid. Contact our scheduling coordinator for verification.
What are your office hours?
Our office operates Monday-Friday 8:00 AM-5:00 PM. We observe major holidays and weather-related closures announced through local media.
How do I request prescription refills?
Call our office at 704-362-2663, extension 137 for prescription refill requests or use our secure patient portal for convenient online management.
Reviews (4)
Robin Ann
May 09, 2022
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It means a lot to not be rushed through appointments. Having extra time with my care provider was so critical, valuable and very much appreciated. Excellent, professional, empathetic and extremely thorough guidance and support. Highly recommend Kim Koontz, literally a life saver!
Sharon Ruff
Apr 25, 2022
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I have received treatment from my doctor and my son's doctor at EPPG for 25 years. I have moved to another state and hope my insurance will cover with a special concession but if not I will absolutely become a cash patient. I am thankful for all of the professional knowledge and for empathy from the staff. There are few who really understand mental health challenges.
Kyle Bentain
Apr 21, 2022
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Dr. Shah is a good psychiatrist but the office constantly doesn't get refills done in time and the nurses never answer for critical manners
Lake & River Rentals Vacations
Apr 11, 2022
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Just called and talked with a woman who was extremely rude, very unprofessional. She told me she didn't know how to down load their patient history forms that I needed help with. I asked if someone else there could help me, she slammed the phone down in my face. Made me feel like she didn't like people.
