Business Details
Your Trusted Medical Center in Charlotte, NC
Carolina Family Healthcare was founded on the principle that total wellness requires a holistic approach integrating medical care, nutrition, and emotional well-being. Our board-certified family practitioners and certified medical professionals specialize in personalized treatment plans for patients of all ages, from newborns to seniors. With expertise in preventive care, chronic condition management, and advanced diagnostic testing, we prioritize patient-centered relationships over corporate healthcare models. Our independent practice model allows for flexible scheduling, extended appointment times, and cost-effective care compared to network providers. Recognized for compassionate service by patients like Betty R. and Sandra D., we maintain state-of-the-art facilities in Ballantyne and serve the broader South Charlotte region.Our team includes specialists in integrative medicine, sleep disorders, and weight management, offering comprehensive services from annual wellness exams to Inspire Therapy for sleep apnea. Committed to community health, we accept most major insurance plans while maintaining direct primary care options for uninsured patients.
Services
Preventive Exams
Lab Testing
Cardiac Risk Screening
Integrative Medicine
Weight Loss Clinic
Sleep Center
Sports Physicals
Care Management
Ultrasound
Echocardiograms
Highlights and features
- We offer board-certified family practitioners with expertise in chronic condition management
- Our independent practice model provides same-day appointment availability
- We implement advanced cardiac risk screening beyond conventional lipid panels
- Our integrative medicine approach combines traditional and evidence-based alternative therapies
- We maintain partnerships with major insurance providers including BCBS and United Healthcare
What people say
Professional and friendly staff
Prompt appointment times
Clear explanations
Caring atmosphere
Thorough consultations
Services
Preventive Exams
Our comprehensive preventive exams include annual wellness visits, gynecological exams, and developmental evaluations for children. We provide immunizations, vision and hearing screenings, and depression assessments to maintain optimal health. These services help detect potential issues before they become serious health concerns.
Cardiac Risk Screening
We offer advanced cardiac testing beyond standard lipid panels, including lipoprotein analysis and inflammation markers. This comprehensive approach enables early detection of cardiovascular disease risks and personalized treatment plans to prevent heart attacks and strokes through targeted interventions.
Integrative Medicine
Our integrative medicine combines conventional treatments with evidence-based alternative therapies. We address patients' complete lifestyle factors including nutrition, exercise, and emotional well-being to treat underlying causes rather than just symptoms of medical conditions.
Sleep Center
Our accredited sleep center provides home testing options and in-lab studies for sleep disorders. Board-certified specialists diagnose conditions like sleep apnea and implement treatments including CPAP therapy and Inspire device management for improved sleep quality.
Weight Loss Clinic
The 7-Step Weight Loss Program offers medically supervised plans combining nutritional counseling, behavioral therapy, and exercise guidance. Our multidisciplinary team includes dieticians and counselors to address both physical and psychological aspects of weight management.
People
Dino P. Kanelos
Founder & Family Practice Physician
Dr. Kanelos is a board-certified family medicine physician with extensive experience in preventive care and chronic disease management. He leads our team in providing personalized medical attention while emphasizing patient education and wellness.
Reba Cutler
Physician Assistant
Reba Cutler, PA-C, specializes in family practice with a focus on patient-centered care. She works closely with physicians to develop comprehensive treatment plans and provides follow-up care for chronic condition management.
Maureen Scott
Family Nurse Practitioner
Maureen Scott, MSN, ANP-BC, brings advanced nursing expertise to our primary care services. She specializes in geriatric care and coordinates complex patient needs while maintaining a compassionate approach to family healthcare.
Questions
What insurance plans do you accept?
We accept Aetna, BCBS (excluding Blue Local/HPN), Blue Medicare, Cigna, United Healthcare, and several Medicare Advantage plans. Check our website for complete insurance details.
What services are available for new patients?
New patients can schedule comprehensive wellness exams, preventive screenings, and initial consultations for chronic condition management with our board-certified providers.
How can I schedule an appointment?
New patients should call 704-847-4000 to schedule appointments. Established patients may use our online portal for follow-up visits and routine check-ups.
Do you offer same-day appointments?
Yes, we prioritize scheduling flexibility and often accommodate same-day or next-day appointments for urgent medical concerns.
What specialized programs do you offer?
Our specialized programs include cardiac risk screening, integrative medicine, sleep disorder treatment, and medically supervised weight loss with multidisciplinary support.
Reviews (6)
Justin Young
Jun 09, 2022
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Horrible office staff to deal. I came in to do a flu and strep test yet they wouldn't even give me a strep test. They made me do a covid test even though I told them I did not want one. And now they are charging me over $500 for it. It's sad this place has really gone down over the last couple years. I used to recommend this office to everyone. Suzette who said she is the office manager is very rude. During a phone call all she wanted to do was talk over me and then hung up on me. If you're looking for a new doctor's office only come here if you want to be treated like you don't matter.
Ginger Morrissey
May 02, 2022
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It's been a LONG time since I've had such good customer service at a medical doctor's office. It took me back to a time and place when providers and their staff cared about their patients and wanted you to have a good customer experience. From the moment I made the phone call, walked in the office, and checked out at the end, I had an amazing experience. My new provider, Jeff Seegers, took the time he needed to get to know me as a new patient and did a thorough exam. They checked all my boxes and will be my forever PCP! Thank you Carolina Family Healthcare for making me feel cared for!
Elyse Williams
Apr 14, 2022
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The office staff is always so friendly and welcoming. They make eye contact and smile. Dr. K. is an amazing doctor. He takes so much time with his patients and is incredible compassionate.
Douglas Kellogg
Mar 21, 2022
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It is a pleasure to be patients of Carolina Family Healthcare. The staff is friendly, informative and helpful. The office is thorough in sick care as well as preventive care, covering everything needed within the office for wellness visits. Office visits are scheduled without long delays and appointments are kept to the time scheduled. Phone calls with questions are answered promptly. Dr. Kanelos is exceptional.
He is well informed, warm and friendly and takes time to answer questions. We are blessed to know that our medical needs are covered by professionals who care and who are available when needed. Everything about this independent doctor and his staff is outstanding.
He is well informed, warm and friendly and takes time to answer questions. We are blessed to know that our medical needs are covered by professionals who care and who are available when needed. Everything about this independent doctor and his staff is outstanding.
Kylie Douglas
Mar 21, 2022
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Been going to this practice for about 10 years or so & I have never had a negative experience. I see Erik Osborne & he has helped me tremendously with my anxiety & has helped me identify & resolve other health concerns that I wouldn't have known about otherwise. I highly recommend this provider to anyone! Updated review as of 3/4/22: Erik is no longer with the practice & this practice has become ALL about the money.
They are withholding test results from me currently until I make an appt NEXT WEEK! They called & told me the lady wanted to talk to me about results but won't tell me what's going on & won't let me see my labs. Infuriating. God forbid they lose out on the money for a follow up appt. I will be leaving this practice immediately.
They are withholding test results from me currently until I make an appt NEXT WEEK! They called & told me the lady wanted to talk to me about results but won't tell me what's going on & won't let me see my labs. Infuriating. God forbid they lose out on the money for a follow up appt. I will be leaving this practice immediately.
Jasmina Bratic
Mar 07, 2022
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Great service. Easy to schedule app. Love Dr. Kanelos as he is always willing to listen and offer advice other than pills if not needed. Very understandable. Highly recommend the place.
