Business Details
35 Years
experience
Your Trusted Healthcare Partner in Jackson, MI
Founded in 1991 as a small prenatal clinic, the Center for Family Health has grown into a comprehensive healthcare provider serving Jackson County and surrounding areas. As a federally qualified health center since 2000, we deliver primary medical care, behavioral health services, and dental care through seven locations, including a main medical facility, dental clinic, and school-based health centers. Our mission remains rooted in providing accessible care to all individuals regardless of financial circumstances, offering sliding fee discounts and accepting Medicaid, Medicare, and commercial insurance. With a 22-chair dental clinic, onsite pharmacy, and walk-in clinic, we serve over 31,000 patients annually while maintaining partnerships with local institutions like Henry Ford Allegiance Health.Our team of medical residents, certified nurse midwives, and behavioral health specialists ensures comprehensive care across all life stages. We pioneered group prenatal care through Jackson-WIN Centering and maintain Level 3 Patient-Centered Medical Home Certification. Technological advancements like our Epic MyChart system provide secure 24/7 access to medical records. Community partnerships extend our impact through school health programs and addiction recovery initiatives at the Jackson County Jail. Our history of innovation includes Michigan's first mobile dental unit and telehealth services that expand healthcare accessibility across rural and urban communities alike.
Services
Primary Medical Care
Dental Services
Behavioral Health Counseling
Women's Health
Pediatrics
Pharmacy Services
Walk-In Clinic
School Health Centers
Telehealth Visits
Chronic Disease Management
Details
- Year established: 1991
Highlights and features
- 30+ years serving Jackson County with continuous HRSA grant funding since 2000
- Integrated medical, dental, and behavioral health services under one system
- Sliding fee discount program for income-eligible patients
- Level 3 Patient-Centered Medical Home Certification for quality care coordination
- 22-chair dental clinic serving patients of all ages
Associations and certifications
- Federally Qualified Health Center (FQHC)
What people say
Compassionate staff
Accessible care
Comprehensive services
Affordable options
Knowledgeable providers
Services
Primary Medical Care
Comprehensive healthcare for all ages from newborns to seniors. Our board-certified physicians provide preventive care, chronic disease management, and acute illness treatment. Services include immunizations, physical exams, and coordinated specialty care referrals through our network partnerships.
Dental Services
Full-service dental clinic with 22 treatment chairs offering routine checkups, emergency care, and specialized treatments. Services range from cleanings and fillings to complex procedures performed by experienced dentists. Available to all ages with emergency appointments prioritized.
Behavioral Health Counseling
Integrated mental health services addressing anxiety, depression, and trauma. Licensed counselors and psychiatrists provide individual and group therapy. School-based programs support youth mental health while medication management options remain available for complex cases.
Women's Health
Complete reproductive healthcare including annual exams, prenatal care, and menopause management. Our certified nurse midwives deliver babies through traditional and group prenatal care models. Mammography and pap test services emphasize preventive women's health screening.
Pediatrics
Specialized care for infants through adolescents with well-child visits and immunization programs. Our pediatricians manage childhood illnesses and developmental concerns while coordinating with school health centers. Telehealth options improve access for rural families.
People
Rose Johnson
Chief Medical Officer
Leading clinical operations with over 25 years of family medicine experience. Board-certified physician dedicated to expanding access through innovative care models and medical resident training programs.
Kathryn Thornton
Dental Director
Managing Michigan's largest community dental clinic with expertise in expanding access to underserved populations. Implements evidence-based practices across 22 treatment chairs while mentoring dental professionals.
Leon Puttler
Psychologist
Providing behavioral health leadership through integrated care models. Specializes in trauma-informed approaches and training clinicians to address mental health needs within primary care settings.
Rafael Chavez
Pharmacy Director
Overseeing medication management services and implementing home delivery solutions. Ensures safe, effective pharmaceutical care while coordinating with providers for chronic disease management.
Mikaela Lujan
Pediatric Dentist
Recent addition to dental team specializing in child-friendly care. Implements preventive strategies and sedation options to improve oral health outcomes for young patients.
Questions
What services does Center for Family Health offer?
We provide primary medical care, dental services, behavioral health counseling, women's health, pediatrics, pharmacy services, and walk-in clinic access across seven locations.
Do you accept patients without insurance?
Yes, we serve all patients regardless of ability to pay through our sliding fee discount program and Medicaid enrollment assistance.
Are evening and weekend appointments available?
Yes, our main facility offers extended hours Monday-Thursday until 8 PM and Saturday/Sunday hours at our walk-in clinic.
How can I access my medical records?
Our Epic MyChart system provides secure 24/7 online access to medical records, test results, and appointment scheduling.
Do you offer dental care for adults?
Yes, our 22-chair dental clinic provides comprehensive services for patients of all ages, including emergency dental care.
Are telehealth visits available?
Yes, we offer telehealth appointments for primary care, behavioral health, and follow-up consultations to improve accessibility.
Reviews (7)
Candy Mercer
Mar 26, 2022
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Our Nurse Practioner that we loved retired last month. My Husband went to the CFFH saw the Doctor literally for 5 minutes and was prescribed Prozac. Very unprofessional not to spend a little more time getting to know your new patient. My Husband was very disappointed. It's all good I set him up with a HFA H doctor.
Kayla Jockwig
Feb 24, 2022
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Longest wait time ever and they go out of order people will always be called before you. Say you set ur appointment for 8:45 in the morning don't plan on being called tell after 9 then who knows how long it will be after that ur seen and if u ask what's going on u get attitude
Michelle Lewis
Jan 24, 2022
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Totally unprofessional. Transfer, transfer, transfer. All to everything, but what you call about. The phone system alone should deter people away. Never been nor called a physician s offic.e where so many people are employed, but none of them know what their doing.
Kyanna Adams
Jan 19, 2022
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They don't know how to answer their phones and make you sit on the phone for 45 minutes to not even get an answer this place is s***** I would never recommend going there
Therese Wofford
Dec 24, 2021
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Super long wait times both in the room, and in the lobby. Only place my insurance covers, if not I'd never come here. Would rate a 0 if I could.
Hailey Stoddard
Dec 18, 2021
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They never told me my son had a heart abnormality. Just told me he was perfectly healthy. Also, Monica Hill told me if I didn't get the flu shot(even though I told her I did not want it) I would kill my daughter. I ended up in the emergency room that same night and she said it wasn't the flu shot that caused it.
Michelle Rogers
Nov 13, 2020
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From the moment I entered the Ob/gyn office, I felt very welcomed. The staff was friendly and professional. I didn't have to wait very long before being taken back to the exam room. Everything was clean and updated. Dr Flood was very prompt in seeing me. She was patient, kind and thorough. I would recommend her to anyone.
