Business Details
38 Years
experience
Emergency
services
Your Trusted Community Healthcare Provider in Delaware
Westside Health has been dedicated to improving community health in Delaware since 1988. As a Federally Qualified Health Center (FQHC) since 1994 and Joint Commission-accredited, we prioritize patient-centered care that emphasizes accessibility, quality, and safety. Our team of experienced clinicians and support staff delivers comprehensive medical, dental, and behavioral health services tailored to individuals and families, regardless of financial circumstances.We operate under a Primary Care Medical Home model, ensuring coordinated, culturally sensitive care that aligns with evidence-based practices and population health standards. Our commitment to excellence is reflected in our partnerships with Nemours/Alfred I. duPont Hospital for Children and our 30+ years of service to diverse communities across New Castle, Kent, and Sussex counties.
Services
Primary Care
Dental Services
Behavioral Health
Pediatric Care
Womens Health
Nutrition Counseling
Diabetes Education
Care Coordination
Social Support
Cancer Screening
Details
- Year established: 1988
Highlights and features
- 30+ years of experience serving Delaware communities since 1988
- Joint Commission-accredited healthcare services with evidence-based practices
- 24/7 provider-on-call service for urgent medical needs
- Comprehensive care including pediatrics, dental, and behavioral health
- Sliding fee scale ensures affordability for all income levels
Associations and certifications
- The Joint Commission
- Federally Qualified Health Center (FQHC)
Services
Primary Care
Our Primary Care services provide comprehensive, patient-centered healthcare for all ages. We offer preventive care, chronic disease management, and acute illness treatment through a team-based approach that coordinates with specialists and community resources. Patients benefit from shorter wait times, evening and weekend appointments, and after-hours telephone access to care teams. Our evidence-based practices ensure the safest, most current treatments aligned with individual needs and cultural preferences.
Dental Services
Dental care includes routine cleanings, fillings, extractions, and preventive treatments for patients over age one. Our dentists collaborate with oral health specialists for complex cases and provide education on proper brushing, flossing, and sealants to prevent decay. Services are available at four locations with flexible scheduling options, ensuring accessible oral healthcare that supports overall wellness and early detection of systemic health issues.
Behavioral Health
Integrated behavioral health services address stress, depression, anxiety, and substance use disorders alongside primary care. Our team offers coping strategies, crisis intervention referrals, and coordination with specialty providers. Patients receive personalized mental health support that complements physical health treatments, promoting holistic wellness through a coordinated care approach that emphasizes early intervention and community resource connections.
Pediatric Care
Comprehensive pediatric services cover wellness checks, immunizations, developmental screenings, and acute care for infants through teens. We partner with Nemours/Alfred I. duPont Hospital for Children to access specialists when needed. Additional support includes nutrition counseling, car seat safety programs, and literacy initiatives like Reach Out & Read, ensuring children receive multidisciplinary care that addresses physical, emotional, and developmental needs.
Womens Health
Women's health services include family planning, prenatal care through the We Deliver program, and preventive screenings. Our Delaware CAN initiative partnership expands access to birth control education, while WIC referrals support nutrition for low-income families. Services emphasize reproductive autonomy, prenatal education, and coordinated care for high-risk pregnancies, ensuring comprehensive support for women's health across all life stages.
Questions
What services does Westside Family Healthcare offer?
We provide primary care, dental services, behavioral health, pediatrics, women's health, nutrition counseling, diabetes education, and social support programs across Delaware.
Do you accept patients without insurance?
Yes, we serve all patients regardless of ability to pay through our sliding fee scale and financial assistance programs.
Are evening or weekend appointments available?
Yes, our Primary Care Medical Home model includes shorter wait times for urgent needs and offers evening and weekend appointments.
How can I access behavioral health services?
Behavioral health care is integrated with primary care at all locations, with referrals to specialty services when needed.
What dental services are available?
We offer cleanings, fillings, extractions, sealants, and oral health education at four Delaware locations for patients over age one.
Is pediatric care available after hours?
Our pediatric providers are on call 24/7 for urgent medical questions or concerns outside regular office hours.
Videos
Reviews (6)
Vanessa Pierce
Jan 17, 2022
Report
I was surprised how pleasent everyone was to me especially with the virus surge going on i am so glad i picked this practice i am very pleased with it thanks westside.
Monet Scott
Oct 16, 2021
Report
Terrible Customer Service I been on hold just to keep getting hung up on. Nobody is referring me to the right people not able to make appointments
Steve Long
Oct 15, 2021
Report
My 18 year relationship with Westside has been entirely professional the entire time. They are first rate all the way and I give them 5 stars out of 5.
Bailey Higgins
Sep 16, 2021
Report
I would rather rot away in my room than ever come here again. I cannot express enough how uncared and unheard I felt being here. Westside is a disgusting place and the providers are disgusting too. They are aggressive and don't respect boundaries at all. I hope they shut down every westside family healthcare there is. "welcome to westside family health care where we treat you well" treat who well? All of you are trash. Period.
Sheila Arriaga
Aug 26, 2021
Report
Always an issue to get an appointment over the phone. scheduler recepcionist answering to then tell you let me transfer and wait times are ridiculous not to mention the fact that you tell the scheduler i dont want a in person visit but this is what THEY choose anyways it is not the first time they do this and i am now on hold with them since 3:42 (it is now 4:29) waitting for a link for my appointment. Trash and this will be the last!
Joseph Jackson
Mar 12, 2021
Report
Nurses are more helpful than the doctors. Takes weeks sometimes to get refills on meds allowing time for you to run out.
