North Country HealthCare

Our primary care services provide comprehensive, lifelong healthcare for patients of all ages. We focus on preventive care, chronic disease management, and acute illness treatment through personalized care plans. Our board-certified providers work with patients to address both physical and mental health needs while coordinating specialty care when required.

We offer full-spectrum dental care including preventive exams, restorative treatments, and emergency dental services. Our clinics provide cleanings, fillings, crowns, and dentures with special attention to low-income patients through sliding fee scales and Delta Dental partnerships for HIV/AIDS patients.

Integrated behavioral health services address mental health concerns and lifestyle changes through counseling and psychiatric care. Our specialists provide therapy for anxiety, depression, substance use disorders, and chronic condition management across all our clinic locations via telehealth or in-person visits.

Telemedicine services connect patients with providers through secure video consultations for non-emergency care. This technology-enabled platform supports remote diagnosis, medication management, and specialist referrals while eliminating travel barriers for rural patients.

Our mobile medical unit delivers primary care directly to underserved populations at shelters, schools, and community events. The unit provides preventive screenings, immunizations, and chronic disease management services for patients facing transportation or accessibility challenges.

We accept most commercial insurance plans, AHCCCS (Arizona Medicaid), Medicare, and offer a sliding fee scale based on income for uninsured patients.

Yes, we provide comprehensive HIV care including testing, treatment, Ryan White Program support, and Delta Dental coverage for eligible patients across all our locations.

Call any of our dental clinics in Flagstaff, Williams, or Winslow during operating hours to schedule appointments for preventive or restorative dental care.

Yes, our OB/GYN clinics in Flagstaff and Grand Canyon provide full-spectrum prenatal care including ultrasounds, high-risk pregnancy management, and postpartum support groups.

We offer integrated behavioral health counseling and specialty mental health services for anxiety, depression, substance use disorders, and chronic condition management through telehealth or in-person visits.

Our mobile unit provides primary care at shelters, schools, and community events in Coconino County with services including acute care, chronic disease management, and lab referrals.

Most uncomfortable experience of my life. I had a male gynecologist and he belittled me. When he weighed me, he said I weighed too little so I needed to take my clothes off to get my actual weight. Then continued to say that it was unacceptable and that I should be put on birth control. I did not want birth control due to my mental health and the hormones but he just kept pushing it. I also told him that I have slept with both male and female partners and he gave a dirty look and wrote it down.

He made little comments towards me that made me feel as if I couldn't tell him the truth about my health. Instead of making me feel comfortable and safe it felt as if he was not on my side. He didn't talk about other options to help with my weight besides birth control. This was such a horrible and uncomfortable experience. I just wish to feel safe when I see a doctor.

Really disappointed with the complete lack of professionalism with this office. First, they lost my referral (twice) and I was forced to wait 4 weeks until they found it and were able to book me, after FINALLY being booked they cancel my appointment less then 48 hours before my appointment because now the doctor has meetings that day. Why would they book me when he has meetings? Feeling extremely frustrated I agreed to reschedule for the following week, and guess what, THEY CANCELED ME AGAIN!

Again less than 48 hours before my appointment. This time the doctor has surgeries scheduled when the appointment is. I live 3 hours away and my husband has to request time off to watch our 3 children for me to make the appointment, Not to mention I am being told I need this test done to confirm cervical cancer. I have been waiting over 6 weeks to get in with this office and all they care about is not inconveniencing themselves.

It's sad a healthcare provider has such a lack of care for its patients. I hope this review is seen by some sort of management and another patient doesn't have to experience this and can get answers about their cancer in a timely manner.

My doctor didn't listen to me and told me that a rash I had on my face was acne. Now I'm dealing with a severe case that is taking over my eye. Will never go back because the doctors don't listen to their patients but just dismiss them.

I have had a few good experiences with North Counrty. I absolutely love Bethany Davis, but her schedule doesn't work with mine. I stopped using them for my OB services. Now I'm in the process of switching my kids' pediatric services. This place has wasted too much of my time and caused too many hassles. Having all my doctors in one place was appealing, but this place just doesn't operate effectively. The automated phone system has always drove me bonkers as well.

Everytime we come for scheduled lab work, our lab work is never ready. We get to labcorp for lab work only to find our lab work was never ordered. We get sent back to the department and someone has to talk to our provider. When we don't do our lab work, our provider will give us a lovely lecture about how she needs it. Everytime we meet with our provider, I always ask if our paperwork will be ready. It always end with, "Yea. Just head over to the lab. They should already have it.". Always a hassle every time we come. What a disorganized company. So frustrating.

My family has been going to North country for many years. Started When I was in Grade school I started taking my children there Honestly this place has definitely gone down hill I have left message after message after message for my son's doctor The front desk has always told me we will get your message to the doctor we will have them contact you back. I have had to go sit in there and wait for them to bring the doctor out to me and then the doctor tells me I'm sorry I have not received any of your messages.

The front desk is terrible bad attitude, Disrespectful, Honestly I am thinking about changing Clinics and it's sad because it's not the doctors that are doing bad the doctors are so wonderful especially our doctor we see she is amazing Doctor song goes above and beyond for her patience I am absolutely thankful for her. But the front desk they are definitely terrible at their job they don't relay the messages Especially when these are urgent messages. I cannot rely on this clinic anymore for care.