Business Details
50+ Years
experience
Emergency
services
Your Trusted Mental Health Partner in Tyler, TX
Andrews Center has been a trailblazer in mental and behavioral health care since 1968, serving East Texas with compassion and expertise. As a Certified Community Behavioral Health Clinic (CCBHC) and designated Local Mental Health Authority, we provide accessible, high-quality care for over 12,000 underserved individuals annually across five counties. Our team of more than 350 professionals delivers trauma-informed services, including emergency crisis care, substance use treatment, and specialized programs for youth, veterans, and individuals with intellectual and developmental disabilities. We collaborate with local organizations, law enforcement, and healthcare providers to build a stronger mental health ecosystem, guided by principles of dignity, excellence, and community-driven solutions.Our 24/7 crisis hotline and integrated health clinic in Tyler ensure immediate support for those in need, while our outreach initiatives focus on suicide prevention, education, and disaster response. With a legacy rooted in President Kennedys Community Mental Health Act, we remain committed to elevating care standards and empowering individuals to achieve mental well-being through personalized, least-restrictive treatment approaches.
Services
Emergency Crisis Services
Substance Use Treatment
Youth Mental Health Care
Veterans Services
IDD Support Programs
Autism Care
Integrated Health Clinic
Suicide Prevention
Community Education
Peer Support Services
Details
- Year established: 1968
Highlights and features
- We provide 24/7 crisis services with mobile outreach and on-site assistance.
- Our trauma-informed care approach prioritizes compassionate, personalized treatment.
- We operate the region's only full-time autism care center for children and young adults.
- Our Green Zone program offers specialized support for veterans with PTSD.
- We coordinate care with 25+ service locations across five East Texas counties.
Associations and certifications
- Certified Community Behavioral Health Clinic (CCBHC)
Services
Emergency Crisis Services
Our 24/7 emergency crisis services provide immediate support through mobile outreach and on-site assistance for individuals facing acute mental health or substance use emergencies. We offer rapid intervention, stabilization, and connection to ongoing care for adults and youth in crisis situations. This service operates as the first point of contact for urgent behavioral health needs across our service area.
Substance Use Treatment
Outpatient counseling and group therapy programs address substance use disorders through evidence-based approaches. Our services include individualized treatment plans, relapse prevention strategies, and peer support to help clients achieve long-term recovery from alcohol, drug, and opioid dependencies. We integrate mental health care with addiction treatment for comprehensive healing.
Autism Care
The region's only full-time autism care center provides specialized education and therapeutic services for children and young adults with autism spectrum disorders. Our team delivers individualized programs combining behavioral therapy, social skills development, and family support to promote independence and community integration for individuals with autism.
Veterans Services
Our Green Zone program offers targeted mental health support for veterans, including PTSD treatment, peer counseling, and crisis intervention. As an affiliate of the Military Veterans Peer Network, we provide a safe environment for veterans to connect with fellow service members and access specialized care tailored to military experiences.
Integrated Health Clinic
This holistic clinic bridges mental and physical health care through primary care services and pharmacy support. Located in Tyler, it offers coordinated treatment for individuals with behavioral health conditions, ensuring comprehensive care that addresses both mind and body in a single accessible location.
People
Becki Mangum
Chief Executive Officer
Becki Mangum leads Andrews Center with over 25 years of experience in behavioral healthcare administration. She oversees strategic operations and community partnerships while advocating for improved mental health services across East Texas. Her leadership focuses on expanding access to care and fostering innovation in behavioral health treatment.
Keisha Morris
Chief SIM Officer
Keisha Morris directs Sequential Intercept Model initiatives at Andrews, focusing on jail diversion programs and community mental health collaboration. She received recognition for advancing SIM strategies that connect law enforcement with behavioral health resources, reducing incarceration rates for individuals with mental illnesses through coordinated care approaches.
Questions
What mental health services does Andrews offer?
We provide emergency crisis care, adult and youth mental health treatment, substance use recovery, autism services, veterans programs, and IDD support across 25 locations in five East Texas counties.
How can I access immediate crisis help?
Call or text our 24/7 crisis hotline at 877.934.2131 for immediate assistance. Our mobile crisis team provides on-site support for urgent mental health emergencies.
Do you offer services for veterans?
Yes, our Green Zone program provides specialized mental health care for veterans, including PTSD treatment and peer support through partnerships with the Military Veterans Peer Network.
Are services available for children with autism?
We operate the region's only full-time autism care center offering educational and therapeutic programs for children and young adults with autism spectrum disorders.
How does Andrews collaborate with the community?
We partner with law enforcement, schools, healthcare providers, and nonprofits through initiatives like the Sequential Intercept Model and Behavioral Health Leadership Team to improve regional mental health resources.
What payment options are available?
As a CCBHC, we accept Medicaid, Medicare, private insurance, and offer sliding-scale fees. No one is denied care due to inability to pay.
Reviews (4)
Megan Evans
May 11, 2022
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Alyssa the case manager for mineola is an abuser. Verbally mentally the problem with most of the clients problems is the andrews center they make your mental health worse. Especially Alyssa. She needs to be put in jail.
Kay Duggan
May 10, 2022
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Andrews center saved my life. I was suicidal. They took great care of me. Now 8 years later I am seeking help from them for my 19 year old grandson. I believe they will take just as good care of him.
Caroline Myers
Apr 14, 2022
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If you have any income beware! After telling me that services would be covered by my insurance they told me I'd have to pay up to $480 a month for the case manager. That was AFTER I had to go and do the initial intake appointment for services (which took weeks to get in). I guess I'll keep looking for help for my daughter at a place that doesn't charge an arm and a leg. Thanks guys, way to let down not only a disabled vet, but we are also a Gold Star Family.
Stacey Hull
Feb 12, 2022
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Office completely failed to do anything according to my Childs needs. called numerous times and left messages, even had written emails just to receive no response. after finally speaking with someone they were rude and unhelpful. they would not have a new prescription sent to my new pharmacy even though we had a refill. staff member actually told me I should take better care of my son. they let my son run out of his Ritalin causing him to go into withdrawals and have a mental breakdown. all this just a month after the death of his father. I have never in my life dealt with such an awful place.
