Business Details
50+ Years
experience
Emergency
services
Comprehensive Health Care Services in Fall River, MA
HealthFirst Family Care Center has dedicated over 50 years to providing comprehensive, accessible healthcare to the Greater Fall River community. Established in 1971 as a Model Cities Program, we evolved into a Federally Qualified Health Center (FQHC) committed to serving patients regardless of income. Our multidisciplinary team offers medical, dental, behavioral health, and specialty care, with a focus on culturally competent services for diverse populations.Our board-certified providers and community partnerships ensure high-quality care, while federal funding and sliding fee discounts maintain affordability. We prioritize preventive care, chronic disease management, and innovative programs like Hepatitis C eradication, reflecting our mission to eliminate health disparities through compassionate, patient-centered care.
Services
Adult & Pediatric Medicine
General Dental Services
Behavioral Health Counseling
Womens Health Services
Chronic Disease Management
Hepatitis Treatment
Addiction Recovery Program
Nutritional Counseling
Interpreter Services
Details
- Year established: 1971
Highlights and features
- 50+ years of community healthcare excellence
- Board-certified providers across multiple specialties
- 24/7 emergency medical coverage via main line
- Sliding fee discounts based on income and family size
- Culturally competent care for diverse populations
Associations and certifications
- Federal Tort Claims Act (FTCA)
- American Association of Diabetes Educators (ADCES)
What people say
Exceptional providers
Caring staff
Comprehensive care
Culturally competent
Affordable options
Services
Adult & Pediatric Medicine
Our board-certified providers deliver comprehensive medical care for all ages, from newborns to seniors. We specialize in preventive care, acute illness treatment, immunizations, and chronic disease management. With 24/7 telephone coverage, our family practice team addresses individual health needs through personalized care plans. Our pediatric staff focuses on adolescent health, routine checkups, and developmental screenings to ensure optimal growth and wellness.
General Dental Services
Our state-of-the-art dental center offers complete oral healthcare for patients of all ages. Services include routine exams, cleanings, fillings, extractions, and restorative treatments. The Healthy Smiles outreach program provides school-based dental care for children, while our experienced team utilizes digital imaging and electronic records for precise diagnostics. Emergency dental care addresses tooth pain and trauma with same-day treatment options available.
Behavioral Health Services
Integrated mental health counseling addresses emotional and psychological needs through individual and family therapy sessions. Our crisis team provides 24/7 emergency support, while specialized programs treat anxiety, depression, and trauma-related disorders. Collaborative care with primary providers ensures holistic treatment approaches, combining medication management with evidence-based therapeutic interventions for sustained mental wellness.
Chronic Disease Management
Our accredited diabetes education program and chronic care teams develop personalized treatment plans for asthma, heart disease, and other long-term conditions. Certified educators and registered nurses provide ongoing support through medical nutrition therapy, smoking cessation resources, and care coordination with specialists. This multidisciplinary approach improves patient outcomes while reducing hospitalizations through proactive condition monitoring.
Addiction Recovery Program
The Opioid & Alcohol Recovery Program offers medication-assisted treatment using Suboxone, Vivitrol, and Naltrexone. Combined with individual and group counseling, our evidence-based approach addresses physical dependence and psychological factors. The program supports both patients and non-patients, with collaborative care integrating medical, psychiatric, and social services to promote sustained recovery and prevent relapse.
People
Lisa M. Jones
CEO
Dr. Lisa Jones leads HealthFirst with over 25 years of experience in women's health and community medicine. A board-certified OB/GYN, she previously served as Medical Director for several urban health centers before joining HealthFirst in 2015.
Anila Khalid
Chief Dental Officer
Dr. Anila Khalid oversees dental operations with expertise in complex restorative procedures. She has directed community dental programs for 18 years, emphasizing preventive care and emergency dental services for underserved populations.
Daniel Simoneau
Medical Provider
Dr. Daniel Simoneau specializes in family medicine with a focus on geriatric care. He has practiced in the Fall River area for 12 years, emphasizing patient education and chronic disease prevention through personalized care plans.
Kolby Silva
Behavioral Health Counselor
Mr. Kolby Silva provides mental health services with expertise in trauma-informed care. He has developed community outreach programs addressing anxiety disorders and substance abuse through cognitive behavioral therapy techniques.
Roger A. Cabral
Board President
Mr. Roger Cabral chairs the board with 20 years of nonprofit leadership experience. As a local business owner, he advocates for expanded healthcare access and community health equity initiatives.
Questions
What insurance plans do you accept?
We accept most private insurance plans including MassHealth Limited, Children's Medical Security Plan, and Health Safety Net. Our Navigators can help determine eligibility for state-sponsored programs.
Are services available for non-English speakers?
Yes, we provide free interpreter services in Spanish, Portuguese, Cape Verdean Creole, and American Sign Language through LanguageLine InSight video technology.
How can I access after-hours care?
Our main line (508-679-8111) provides 24/7 emergency coverage with provider response within 60 minutes for urgent medical concerns.
Do you offer sliding fee discounts?
Yes, discounts are available based on family size and income. Contact our Benefits Counselors at 774-627-1238 to determine eligibility for reduced-cost services.
What specialty services are available?
We coordinate specialty care through partnerships with Boston Medical Center and local specialists for services including cardiology, endocrinology, and advanced surgical procedures.
How do I schedule a dental appointment for my child?
Call (508) 679-9349 to schedule appointments for our Healthy Smiles outreach program, which provides school-based dental care for Fall River students.
Videos
Reviews (7)
Hannah Giles
Mar 24, 2022
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The facility itself is nice, my doctor is great. But getting ahold of a nurse or even a receptionist at the facility is a nightmare! They will call you, leave a voicemail and when you call right back it's at least a 30 minute hold just for the receptionist to say the nurses aren't available! I understand times are tough but this is a doctors office, I should be able to get ahold of a nurse easily when needed.
Melanie Marchese
Dec 21, 2021
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I usually never take the time to write reviews but i had such an amazing experience! The Dr took his time with me and you can tell he really enjoys providing the best services for all his patients! I will be coming back and referring this office to everyone! :
Katie Thompson
Dec 09, 2021
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If I could give no stars I would! Twice my appointment has been canceled I got the reminder call 15 times and it wasn't until I show up for my appointment do they tell me oh a letter went out the doctor is on vacation! Mind you I'm a knew patient and waited two months for the appointment! The receptionist was rude had an oh well attitude I'll be looking for a knew place
Myiaa Forbes
Sep 03, 2021
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If I could give 0 stars I would. I have been on hold over 30 minutes. Every time I call it is at least a 30 minute hold. Then they hung up. This is ridiculous! If they look at the reviews most of them are saying the hold. THAT SHOULD TELL THEM TO HAVE A BETTER SYSTEM! I love the doctor but the hold is ridiculous. I will be switching my children out ASAP!
Eric
Aug 17, 2021
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From the girls at the front desk to the dental assistant and the dentist herself we're all kind polite and happy to help. They were all very informative and we're happy to take the time to answer all of my questions. Everything was explained to me so I could understand everything completely. Nothing was rushed. I was very happy with my visit.
Josley Valentin
Aug 05, 2021
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2 hours waiting on the phone for a refill of my medications and no one answers. the worst medical service. If you plan to make an appointment, run away to another doctor with better service
Jessica E.
May 27, 2021
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Every time I go to this place they refuse care. They are the worst clinic in all Fall River. The department of Health should close this place and remove all licenses. They want you to make an appointment but never pick up the phone. If you get sick and need care they are never available.
