Business Details
44 Years
experience
Emergency
services
Comprehensive Healthcare Services in Twin Falls, ID
Family Health Services has been dedicated to improving the health and well-being of families across South-Central Idaho since 1982. We provide comprehensive medical, dental, behavioral health, and pharmacy services designed to be both accessible and affordable. Our commitment to patient-centered care ensures that each individual receives personalized attention from a consistent care team, fostering trust and continuity. We accept all forms of insurance and offer sliding fee discounts to ensure financial barriers do not prevent access to care. Our clinics are staffed with multilingual providers, including Spanish interpreters, to accommodate diverse patient needs. As a Federally Qualified Health Center, we adhere to rigorous standards for community-based care and are governed by a patient-led Board of Directors.Our team includes primary care providers, specialists, and support staff who collaborate to address complex health conditions and connect patients with community resources. Recognized as a National Quality Leader by HRSA, we prioritize innovation and excellence in healthcare delivery. Our nonprofit status allows us to reinvest resources into expanding services and partnerships that benefit underserved populations. Through decades of service, we have established ourselves as a trusted healthcare provider in Idaho, focused on holistic wellness beyond traditional clinical settings.
Services
Medical Care
Dental Services
Behavioral Health
Pharmacy Services
Pediatric Care
Urgent Care
Diabetes Education
Women's Health
School-Based Counseling
Telehealth Visits
Details
- Year established: 1982
Highlights and features
- We offer sliding-scale pricing for all services regardless of income.
- Our multilingual staff ensures care in patients' preferred languages, including Spanish.
- We coordinate community resources like transportation and food assistance with healthcare.
- Our Patient-Centered Medical Home model ensures consistent care teams for better outcomes.
- Recognized as a National Quality Leader by the Health Resources and Services Administration.
What people say
Affordable care
Compassionate staff
Comprehensive services
Multilingual support
School-based access
Services
Medical Care
We provide comprehensive primary medical care for all ages, including preventive screenings, chronic disease management, and treatment of acute illnesses. Our services address conditions like asthma, infections, and injuries while emphasizing health education and immunizations. Patients benefit from coordinated care with specialists and community resources.
Dental Services
Our dental clinics offer exams, cleanings, fillings, and restorative treatments to maintain oral health. We prioritize preventive care and education on home hygiene practices. Pediatric dentistry focuses on early intervention to prevent decay and promote lifelong oral health habits.
Behavioral Health
We deliver counseling and therapy for anxiety, depression, and developmental disorders through individual and family sessions. School-based programs increase accessibility, while telehealth options expand reach. Treatment plans integrate mental health with overall wellness goals.
Pharmacy Services
On-site pharmacies provide prescription medications at discounted rates through the 340B program. We fill prescriptions from both FHS providers and external clinicians, offering affordable access to essential medications and over-the-counter products.
Pediatric Care
Our pediatric services include well-child exams, sports physicals, and vaccinations. We monitor developmental milestones and provide guidance on nutrition and healthy habits. Free vaccines are available for uninsured children through the Vaccines for Children Program.
People
Aaron Houston
Chief Executive Officer
Aaron Houston leads Family Health Services with a focus on expanding access to care. He oversees strategic operations across multiple clinics, ensuring alignment with the organization's mission to serve underserved populations.
Dr. Basil Anderson
Medical Director
Dr. Basil Anderson supervises clinical operations and provider teams. With extensive experience in family medicine, he ensures high-quality care delivery across FHS clinics while maintaining active patient engagement.
Tori Torgrimson
Behavioral Health Director
Tori Torgrimson manages mental health services, expanding behavioral health integration across clinics. She coordinates school-based programs and community partnerships to enhance mental health accessibility for all ages.
Joel Bangerter
Pharmacy Director
Joel Bangerter oversees pharmacy operations, ensuring medication affordability through the 340B program. He works with providers to optimize prescription management and patient education across FHS locations.
Salma Barreto
Chief Financial Officer
Salma Barreto manages financial operations, implementing sliding fee programs and billing solutions. She ensures fiscal sustainability while maintaining FHS's commitment to accessible care for low-income patients.
Questions
What insurance plans does Family Health Services accept?
We accept all major insurance plans, Medicaid, Medicare, and offer sliding fee discounts for uninsured patients.
Are there urgent care services available?
Yes, our Twin Falls location offers walk-in urgent care for non-life-threatening conditions.
Do you provide care for non-English speaking patients?
We offer in-person Spanish interpreters and phone translation services for over 150 languages.
How can I schedule an appointment?
Call your local clinic directly or use our online patient portal for scheduling convenience.
Are there services specifically for children?
We offer pediatric medical and dental care, including free vaccines through the VFC program.
What pharmacy services are available?
Most clinics have on-site pharmacies with 340B discounts; we fill prescriptions from any provider.
Reviews (5)
Lily Mendez
Jul 10, 2021
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So long story short, i set an appointment 3 TIMES and they changed it because the doctor that was going to fix my teeth was not there. but really? 3 times. i don't recommend paying for this place and that's not the only thing. i actually went to my appointment one time and i had a filling and they did a cleaning! MY TEETH ARE THIN, I HAD A CLEANING 2 TIMES A MONTH. also they thought that i was young and stupid that's why they did a cleaning although they had to do a filling. if your going to stay in this place expect these things to happen.
TheJasper
Aug 07, 2020
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Imagine scheduling a appointment just so they can confirm it multiple times and then at the last minute reschedule it because It wasn't done correctly. Another week of waiting since it's been months since my last visit. Total incompetence. From the front desk so unprofessional.
Michelle Cliett
Feb 05, 2020
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They are always so helpful and can get people in anytime especially if you have a dental emergency! The best part is they work on a sliding scale depending on your pay and they allow you to make payments!
Nellie Cramer
Jan 25, 2020
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I have had the run around with them with my infected tooth, and it's like pulling hair trying to get them to listen. Don't feel very safe in their hands especially pregnant. Won't be going back once my referal is sent.
Joe Jaxson
Dec 25, 2019
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Complete and total lack of care and empathy. Chipped a tooth over the holidays, which exposed a nerve. They got me in for my exam and told me they'd make me comfortable. 20 mins later they come and tell me that I have to wait TWO WEEKS for the extraction and refused to give me so much as ibuprofen. It's pretty pathetic that those on limited incomes cannot receive the same quality care that people with money in the bank do. Sickening.
