Broadlawns Medical Center

Business Details

50+ Years

experience

Emergency

services

Your Trusted Partner for Healthcare Solutions in Des Moines

Broadlawns Medical Center has been a cornerstone of healthcare in Des Moines for over a century, dedicated to providing accessible, high-quality care to all community members. Our mission centers on treating individuals with dignity and respect, offering a wide range of services from emergency medicine to specialized care programs tailored to address barriers to healthcare access. We prioritize community-driven solutions, exemplified by initiatives like the FOCUS Childrens Mental Health Program and the TECH/TEACH job training program, which empower underserved populations. With a focus on innovation and compassion, we continually invest in facility upgrades and workforce development to enhance patient outcomes. Our team of experienced professionals is committed to delivering personalized care that meets the evolving needs of our patients, ensuring no one is turned away due to financial constraints.

As a safety-net hospital, we serve as a trusted partner for individuals and families across Polk County, fostering healthier communities through education, prevention, and treatment. Our dedication to excellence is reflected in our partnerships with local schools, healthcare providers, and community organizations to address systemic health disparities. By integrating advanced medical practices with a patient-first philosophy, we strive to set a standard of care that balances clinical expertise with empathetic service delivery. Our long-standing reputation as a leader in equitable healthcare is built on over 100 years of unwavering commitment to the well-being of every individual we serve.

Services

Emergency Medicine Behavioral Health Family Medicine Addiction Treatment Cancer Care Obstetrics/Gynecology Pediatrics Primary Care Surgery Urgent Care

Details

Year established: 1924

Highlights and features

We offer over 100 years of experience serving Polk County's healthcare needs.
Our comprehensive services address both medical and social determinants of health.
We provide 24/7 emergency care with no patient turned away for inability to pay.
Our TECH/TEACH program trains local residents for sustainable healthcare careers.
We maintain partnerships to expand mental health access for underserved populations.

What people say

Changed my life Opened new opportunities Motivation to expose others Helped me thrive Trusted healthcare partner

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Services

Emergency Medicine

Our 24/7 Emergency Department provides immediate care for critical injuries and illnesses. We prioritize rapid triage, advanced diagnostics, and stabilization for patients of all ages. Our team handles trauma cases, cardiac emergencies, and acute conditions with specialized protocols ensuring timely treatment.

Behavioral Health

Comprehensive mental health services include crisis intervention, outpatient therapy, and specialized programs like FOCUS for youth. We address depression, anxiety, substance use disorders, and chronic conditions through evidence-based therapies and community partnerships to improve long-term outcomes.

Family Medicine

Full-spectrum family healthcare covers preventive screenings, chronic disease management, and wellness planning. Our providers build long-term relationships with patients across all life stages, coordinating care with specialists to ensure holistic treatment approaches for individuals and families.

Addiction Treatment

We offer medically supervised detox, counseling, and recovery support for substance use disorders. Our programs combine behavioral therapies with community resources to address underlying causes of addiction, focusing on sustainable recovery and relapse prevention strategies.

TECH/TEACH Program

This paid apprenticeship initiative trains local residents for healthcare careers through classroom instruction and clinical experience. Graduates receive CNA certification and employment opportunities at Broadlawns, addressing workforce gaps while creating economic pathways for underserved populations.

Questions

What services does Broadlawns Medical Center offer?

We provide emergency care, behavioral health services, family medicine, addiction treatment, and specialized programs like TECH/TEACH for healthcare training.

Is emergency care available 24/7?

Yes, our Emergency Department operates 24 hours daily with no patient denied care for inability to pay.

Does Broadlawns accept insurance?

We accept all major insurances including Medicare, Medicaid, and offer financial assistance programs for uninsured patients.

Are there community health programs available?

Yes, initiatives like FOCUS (mental health for students) and TECH/TEACH (healthcare job training) serve local community needs.

How can I schedule an appointment?

Contact clinics directly through our directory or use the Patient Portal for virtual care options and appointment management.

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Reviews (4)

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Allyson Heston

Apr 25, 2022 Report

Our primary doctor is awesome, my orthopedic doctor is awesome, the couple times I've been to the urgent care and ER have been ok. BUT it ends there. My boyfriend sees a mental health and neurologist and those departments are HORRIBLE! The mental health department does not call back when a patient calls because a medication is not working and the manager does not call back when leaving messages. Same with the neurologist.

He has not slept a full night in 2 months and has an on going migraine. Neither department returns his calls. I have referred him to my neurologist cause they call back within an hour or so and I'm about to refer him to a new med dr too! This is ridiculous and should not be happening.

Affectionate Mud

Apr 16, 2022 Report

I've frequented a lot of urgent cares lately and I can confidently say that broadlawns is the best I've been to. I've been going there lately because we currently don't have insurance and it's the cheapest ppl lace near me but even when we do have insurance I'm going to keep going here. I've been there twice and both times I was seen immediately (after checking in of course). wait times are phenomenal compared to the usual 2-3 hours I'm used to waiting in other urgent cares. staff is very friendly and knowledgeable. both diagnosis they gave me were right (which is also somewhat rare at other urgent cares) and they actually listened to any concerns I had instead of immediately brushing me off. I've been very upset at the healthcare system lately but broadlawns gives me hope

Mrrk T.

Feb 04, 2022 Report

The people and doctors are great there in the medical plaza. the staff in the mental health area on the second floor are second to none when it comes to helping people

Nathan Woltz

Feb 03, 2022 Report

The ER here was amazing. The admissions people were friendly, fast and efficient, the nursing staff was very friendly, helpful, knowledgeable and supportive. Services were timely and the Doctor on call was all the above. I have been to Mercy and that name says it all, horrible place to go to in an emergency. This hospital was a great example of healthcare services that people need.