Business Details
Emergency
services
Comprehensive Healthcare Services in Holyoke, MA
Holyoke Medical Center has been dedicated to providing exceptional, personalized healthcare to our community since 1893. From our origins as a 40-bed hospital to our current state-of-the-art facility, we have maintained a steadfast commitment to compassionate, patient-centered care. Our team of highly skilled physicians, nurses, and healthcare professionals serves the Pioneer Valley region, offering a comprehensive range of medical services including primary care, specialty clinics, emergency treatment, diagnostic imaging, and behavioral health programs.We prioritize innovative medical advancements while preserving the personalized approach that defines our community-focused mission. Through affiliations with Valley Health Systems and programs like Primary Care First, we combine big-picture expertise with localized, accessible care. Our accreditation achievements and community health initiatives reflect our dedication to addressing regional healthcare needs. With over a century of service, we continue to evolve while upholding our founding principles of compassion, excellence, and community stewardship.
Services
Emergency Care
Diagnostic Imaging
Cardiology
Behavioral Health
Primary Care
Highlights and features
- We offer over 130 years of medical expertise and community service
- Our team includes board-certified specialists across 30+ medical disciplines
- We maintain state-of-the-art facilities with advanced diagnostic equipment
- Our patient-centered approach prioritizes personalized care plans
- We serve the Pioneer Valley through multiple accessible outpatient locations
What people say
Compassionate staff
Attentive care
Modern facilities
Expert physicians
Timely treatment
Services
Emergency Care
Our 24/7 emergency department provides immediate care for acute illnesses and injuries. Board-certified emergency physicians and specialized staff handle trauma cases, cardiac emergencies, and pediatric emergencies using advanced diagnostic equipment. Patients receive rapid triage and access to inpatient services when needed.
Diagnostic Imaging
State-of-the-art imaging services include MRI, CT scans, X-rays, and ultrasound with board-certified radiologists. Our technologists use the latest equipment for accurate diagnostics while prioritizing patient comfort. Results are typically available within 24 hours for most procedures.
Cardiology
Comprehensive cardiovascular services feature triple-board certified cardiologists and advanced diagnostics. We offer stress testing, echocardiograms, and cardiac rehabilitation programs. Our specialists manage complex heart conditions with personalized treatment plans and the latest interventional techniques.
Behavioral Health
Our behavioral health center provides inpatient and outpatient treatment for mental health and substance abuse disorders. Services include partial hospitalization programs, intensive outpatient care, and TMS therapy for depression. Board-certified psychiatrists develop individualized treatment plans using evidence-based approaches.
Primary Care
Board-certified physicians provide lifelong healthcare through regular check-ups and chronic disease management. Our primary care clinics offer preventive services, wellness exams, and coordinated specialty referrals. We maintain extended hours at multiple locations for patient convenience.
People
Kenneth Aquilino
Physician
Dr. Aquilino provides comprehensive primary care with a focus on preventive medicine and chronic disease management. He has practiced in the Pioneer Valley for over 15 years.
Khawar Maqsood
Cardiologist
Dr. Maqsood specializes in interventional cardiology with expertise in complex coronary interventions and structural heart disease treatments. He leads our advanced cardiac care programs.
Tedd Ackerman
Psychiatrist
Dr. Ackerman directs our behavioral health services, specializing in treatment-resistant depression and implementing innovative therapies like TMS for mental health patients.
Avinash Adiga
Critical Care Specialist
Dr. Adiga leads our intensive care unit with expertise in managing complex critical care cases, focusing on multidisciplinary approaches for critically ill patients.
Amelia M Jaworek
Addiction Medicine Specialist
Dr. Jaworek directs our comprehensive addiction recovery program, combining medication-assisted treatment with behavioral therapies for substance use disorders.
Questions
What emergency services are available at Holyoke Medical Center?
Our 24/7 emergency department treats all medical emergencies with board-certified specialists and advanced diagnostic equipment. Average wait times are typically under 30 minutes.
How can I schedule a diagnostic imaging appointment?
Call (877) 877-8455 for most imaging services. Some exams require pre-authorization, and preparation instructions vary by procedure type.
What primary care locations serve the Pioneer Valley?
We have clinics in Holyoke, Chicopee, South Hadley, Westfield, and Springfield offering family medicine and internal medicine services with extended hours.
Does Holyoke Medical Center offer mental health treatment?
Yes, we provide inpatient psychiatric care, intensive outpatient programs, and TMS therapy for depression through our Center for Behavioral Health.
How do I access my medical records?
Request records through our patient portal or contact the medical records department at (413) 534-2500 for assistance with releases and copies.
What transportation options exist for patients?
We offer complimentary transportation services for patients needing assistance reaching our facilities. Call (413) 534-2500 to arrange transport.
Videos
Reviews (6)
Mary Matras
May 27, 2022
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Thank you Holyoke Hospital! An ambulance brought my 95 yr old mother there today for dizziness and weakness. They were so caring and made my mom feel at ease. Lots of testing done. Found her heart in afib beating like crazy. Gave her some heart medicine. She is home now! Weak and dizzy.but home. Thank you again Holyoke Hospital
Michele Valentine
May 22, 2022
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In waiting room 7 hrs. No beds available. No questions answered. 5 people discharged. No one was called back for 2 hours. They called a name if they were not here they just walked to the back. Worst hospital I've ever been in I'm 67 I would rather die then ever comeing here. Sucks big time.
Anne Labrie
May 12, 2022
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Most of the staff is wonderful working under very difficult circumstances. Covid isn't a joke. Thank you to the people who contacted me about my problem with my visit. FIX IT. That's it in a nut shell. No more calls to ask me what you can do. fix it. Now start "listening" others like me with compassion It's sad others have had the same experience. Read your reviews. It's in black and white. I am not a rarity.
So don't act like this is new. Fix. It. Thank you. I f you've talked with the person who tried to toss me out before I was seen then You Have Done Your Job. Hopefully it will help others. My special thanks to nurse Betzy. you cared. Yes name the people who do their best along with those who may have did you wrong Hopefully the good people will rise and be recognized too.
So don't act like this is new. Fix. It. Thank you. I f you've talked with the person who tried to toss me out before I was seen then You Have Done Your Job. Hopefully it will help others. My special thanks to nurse Betzy. you cared. Yes name the people who do their best along with those who may have did you wrong Hopefully the good people will rise and be recognized too.
Jan Howland
May 03, 2022
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I went to ER gave list of my meds, & insurance information. I went in from a car accident & also has gastric problem. I ended up in ICU & being shipped out to another hospital. I never was given my meds, which ended up having 2 silent heart attacks. My gastric issuer was exploratory surgery! Then today, 7 months after my car accident they are hounding me for money they say I to pay for but, oops again they never billed my Medicare! Sorry, most people are very nice, food is great, the place is clean, but they almost killed me! Wouldn't send my goldfish there. Be aware!
Lauren Eckhardt
Apr 03, 2022
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I can't thank you enough for the wonderful care my mom received. Everyone, from the emergency room, the 4th floor and the ICU were nothing short of amazing. My mom and my family were treated with kindness, compassion, great care and respect. Dr. Jensen, Dr. Hassan, Dr Pavlov, Dr. Stemp and the entire nursing staff thank you from the bottom of our hearts.
Heather Grace
Mar 20, 2022
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HMC has improved dramatically over the last 10 years. IMHO it is a great local community hospital for myriad things that can go wrong They're not a level one trauma center, but for injuries that are not super severe, and other such ailments, and health concerns, it's a very decent place to go. And they now have Much shorter wait times in the past, and special triaging for children moving them to the front of the line.
Due to minor sports injuries I've had to bring my son there a number of times over the years. I've always been impressed with the doctors taking their time and having excellent bedside manner. I have a number of elderly family members go there for serious issues as well, and their treatment was always quite good. I would have no problem recommending this hospital-especially for the run-of-the-mill type stuff that tends to bring you into the emergency room. If I was having a heart attack or something, I go to Baystate. But otherwise, my local hospital is just right.
Due to minor sports injuries I've had to bring my son there a number of times over the years. I've always been impressed with the doctors taking their time and having excellent bedside manner. I have a number of elderly family members go there for serious issues as well, and their treatment was always quite good. I would have no problem recommending this hospital-especially for the run-of-the-mill type stuff that tends to bring you into the emergency room. If I was having a heart attack or something, I go to Baystate. But otherwise, my local hospital is just right.
