Business Details
48 Years
experience
Emergency
services
Your Trusted Family Practice in Asheville, NC
Founded in 1978, The Family Health Centers is the largest physician-owned family practice in Western North Carolina. Our practice emphasizes individualized primary care, meeting patients at every stage of life with specialized services for children, adults, and seniors. We integrate traditional healthcare with lifestyle medicine, focusing on nutrition, physical activity, and chronic disease prevention. With over 45 years of experience, our board-certified providers deliver evidence-based care while maintaining a patient-centered approach.We prioritize quality and innovation, including early adoption of electronic medical records and NCQA certification as a Patient Centered Medical Home. Our community-driven ethos extends to partnerships with organizations like MANNA Foodbank and ELIADA, reflecting our commitment to holistic well-being. By fostering long-term relationships with patients, we ensure coordinated care and personalized treatment plans tailored to each family's unique needs.
Services
Annual Physicals
Chronic Disease Management
Immunizations
Telehealth Services
Headache Clinic
Details
- Year established: 1978
Highlights and features
- 45+ years of experience in family medicine with board-certified providers
- NCQA-certified Patient Centered Medical Home for coordinated care
- On-site laboratory and diagnostic services for convenience
- Whole-person approach integrating lifestyle medicine with traditional care
- Community partnerships addressing food insecurity and health education
Associations and certifications
- National Committee for Quality Assurance (NCQA)
What people say
Compassionate care
Experienced providers
Efficient service
Friendly staff
Effective treatments
Services
Annual Physicals
Comprehensive health assessments tailored to age and medical history. Our providers evaluate vital signs, screen for diseases, and discuss preventive strategies. Ideal for establishing baseline health metrics and maintaining wellness.
Chronic Disease Management
Personalized treatment plans for diabetes, hypertension, and other chronic conditions. Combines medication management, lifestyle adjustments, and regular monitoring to optimize patient outcomes and quality of life.
Telehealth Services
Secure remote consultations for non-emergency care. Patients receive diagnoses, treatment advice, and prescription renewals via phone. Enhances accessibility while maintaining care continuity during travel or social distancing.
Headache Clinic
Specialized care for migraine and chronic headaches. Offers CGRP inhibitors, nerve blocks, and Botox therapy. Providers address underlying causes through medical history analysis and targeted interventions.
Immunizations
Preventive care through flu, COVID-19, and routine vaccines. Administered by trained professionals with emphasis on patient education about vaccine benefits and safety protocols.
People
Paul Midkiff, MD
President
Board-certified family physician with decades of experience leading Western North Carolina's largest independent practice. Advocates for patient-centered care and community health initiatives.
Todd Hodges, MD
Co-Medical Director
Family medicine specialist focused on evidence-based practices and medical education. Collaborates with providers to maintain clinical excellence across all service locations.
Dr. Jason Cook
Headache Specialist
Board-certified provider with advanced training in headache disorders. Combines primary care expertise with targeted treatments for chronic migraine and TMJ conditions.
Samantha Moore, PA-C
Physician Assistant
Certified provider offering primary care services since 2013. Specializes in patient education and preventive medicine at the Asheville location.
Julie Midkiff, PA-C
Physician Assistant
Board-certified practitioner with 20+ years of experience in Western North Carolina. Delivers comprehensive care at the Arden office, focusing on long-term patient relationships.
Questions
What services does The Family Health Centers offer?
We provide annual exams, chronic disease management, immunizations, telehealth visits, and specialized headache treatment across three Western North Carolina locations.
Do you accept my insurance plan?
We participate with most major insurance providers including Medicare. Check our website for a full directory or contact our billing department for verification.
How can I schedule an appointment?
Call (828) 258-8681 during business hours or use our online patient portal for self-scheduling options available to established patients.
What payment methods are accepted?
We accept Visa, Mastercard, Discover, American Express, and CareCredit. Uninsured patients receive 30% discounts on most services when paid at time of visit.
Are telehealth visits available?
Yes, virtual consultations are offered for non-emergency care. Contact our office to determine if a telehealth appointment suits your medical needs.
How do I access my medical records?
Use our Athena patient portal for 24/7 access to records, test results, and secure messaging. New users can activate accounts during office visits or online.
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Reviews (5)
Dane Adams
Jun 19, 2022
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Most incompetent drs office i have ever been to and god help you should you need to be seen immediately, it wont be by your primary physician. i got lucky enough to get a np that had never heard of the condition that i have, which has a 10% mortality rate if untreated. they somehow changed something pretty important on my chart. i am a male, they changed me to Female(born male) and somehow did not have my ultra important records from the past year anymore. she sent out an improper medication and too short of an antibiotic course. they will treat you like a hypochondriac for having legitimate concerns. i pay out of pocket and i explicitly told that np do not send any unnecessary labs out, i only need liver panel and thyroid done. she sent two generic blood panels and neither of the ones i asked for. do not trust this place with your health, they cant even keep their patient records in order and are apparently hiring only incompetent people.
Jillena Guthrie
May 19, 2022
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Have been a patient here for two decades have referred several family members here. The MDs I see have been knowledgeable and compassionate.
Kara Arroyo
Feb 08, 2022
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Spoke with Theresa at the front desk trying to obtain medical records and was given nothing but attitude and hostility. I was very clear with where I was calling from as well as my reason for calling, after explaining she rudely asked where I was calling from and the reason for my call, which elicited me to say "Well as I had just said." and then was given nothing but a pompous and condescending attitude.
The fax number on both the website and the phone tree is incorrect and I had asked a simple question which should have been responded with a simple answer. I can only assume that patients are not being actively listened to either. Ill be saving this fax number and requesting to speak with another team member in the future!
The fax number on both the website and the phone tree is incorrect and I had asked a simple question which should have been responded with a simple answer. I can only assume that patients are not being actively listened to either. Ill be saving this fax number and requesting to speak with another team member in the future!
Madison Brockwell
Feb 07, 2022
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Honestly the worst experience I've had with a doctor. I seen dr.coin and she was probably the most rudest person I've ever met. I will never ever be back here and I hope she finds a new profession because this one is not for her.
George Bussey
Feb 04, 2022
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I started going to the family health centers in Asheville several years ago and the overall practice was okay. But now it has become a very unacceptable medical practice. Many of the staff and nurses are very rude and need some customer service training. When I started I was a patient of Dr linderman our doctor patient relationship was ok. Then it became a negative relationship and became obvious it appeared to me that Dr linderman is in this practice for the money and not the patient relationship. I would not recommend my worst enemy to that practice. Since leaving I have found an outstanding medical practice which now I am so glad I left Dr Lindeman and that practice.
