Business Details
31 Years
experience
Your Trusted Medical Home for Comprehensive Care
Northwest Primary Care Group has served the southeast Portland-Metro area for over 50 years as a physician-owned healthcare provider. Our Medical Home structure ensures personalized, coordinated care across specialties, with a focus on accessibility and patient-provider relationships. With seven locations and 40+ providers, we deliver comprehensive services including primary care, physical therapy, sleep health, and hearing services.Our leadership team actively participates in clinic management, ensuring patient concerns shape our adaptive care model. We prioritize community involvement, equitable treatment, and continuous quality improvement through initiatives like the Portland Coordinated Care Association. Our values emphasize respect, timeliness, responsibility, excellence, and confidentiality in all patient interactions.
Services
Primary Care
Physical Therapy
Sleep Health
Hearing Services
Family Medicine
Internal Medicine
Senior Care
Chronic Disease Management
Details
- Year established: 1995
Highlights and features
- We've provided healthcare services in the Portland area for over 50 years
- Our physician-owned model prioritizes patient needs over corporate interests
- Medical Home structure ensures coordinated care across 40+ providers
- Active leadership participation maintains direct patient feedback channels
- Founding member of Portland Coordinated Care Association for improved outcomes
Associations and certifications
- American Academy of Sleep Medicine
Services
Primary Care
Our primary care services combine family medicine and internal medicine expertise to address patients' comprehensive healthcare needs across all life stages. Board-certified providers deliver preventive care, chronic disease management, and acute care treatment while maintaining personalized care plans. We coordinate specialty referrals and integrate behavioral health services to ensure holistic treatment approaches that address both physical and mental wellness.
Physical Therapy
Northwest Therapy provides customized physical rehabilitation programs focusing on functional restoration and injury recovery. Our licensed therapists conduct comprehensive evaluations to develop individualized treatment plans incorporating manual therapy, therapeutic exercises, and patient education. Services include pre/post-operative care, sports injury rehabilitation, balance training, and work-related injury recovery with evidence-based techniques to maximize mobility and reduce pain.
Sleep Health
AASM-accredited sleep disorder diagnosis and treatment services address conditions like sleep apnea, insomnia, and restless leg syndrome. Our comprehensive approach includes in-lab sleep studies, CPAP therapy management, and chronic disease-related sleep disorder treatment. Specialized programs help patients understand sleep's impact on conditions like diabetes, cardiovascular disease, and depression through personalized evaluation and care coordination.
Hearing Services
Our audiology services diagnose and manage hearing loss through comprehensive evaluations and advanced hearing aid technology. Board-certified audiologists provide hearing aid fittings, tinnitus management, and communication strategy development. We offer hearing conservation programs and assistive listening device recommendations to improve quality of life through better hearing solutions tailored to individual lifestyle needs.
Chronic Disease Management
Specialized programs for chronic conditions like diabetes, hypertension, and arthritis focus on disease education and proactive care coordination. Our team develops personalized management plans combining medication management, lifestyle modifications, and regular monitoring. Integrated care approaches address comorbidities while empowering patients through self-management education and ongoing support systems to optimize long-term health outcomes.
People
David McAnulty
Chief Medical Officer
Dr. McAnulty oversees clinical operations and quality initiatives, bringing decades of experience in internal medicine and patient-centered care leadership to our medical team.
Charlotte Flood
Chief Executive Officer
As CEO, Charlotte Flood leads strategic operations with a focus on maintaining our physician-owned model's independence while expanding access to affordable healthcare services.
Danelle Norris
Director of Clinical Operations
Danelle Norris manages clinical workflow efficiency and staff development, ensuring our care teams maintain the highest standards of patient service and medical excellence.
Abby Nachand
Director of Finance
Abby Nachand oversees financial operations, maintaining our commitment to cost-effective care while ensuring long-term organizational sustainability and responsible resource management.
Questions
What insurance plans do you accept?
We accept most major insurance plans including Medicare, Medicaid, Blue Cross, Regence, Providence, and UnitedHealthcare. Contact us for specific verification.
Do I need a referral to see a specialist?
Referral requirements vary by insurance. Our scheduling team will help determine if a referral is needed when you book your appointment.
What should I bring to my first appointment?
Bring photo ID, insurance card, medication list, and arrive 15-30 minutes early depending on pre-registration completion status.
Are evening or weekend appointments available?
Our standard hours are Monday-Friday 8AM-5PM, with some locations offering earlier morning appointments until 7:30AM.
How do I access my medical records?
Use our online patient portal to access health records, schedule appointments, and communicate with providers securely.
What happens if I need to cancel an appointment?
We require 24-hour notice for cancellations. Missed appointments without notice may incur a $40 fee.
Reviews (6)
Greg Hunter
Jun 17, 2022
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I've been going to NW Primary Care (Milwaukie Clinic) for a few years now and am very happy with the level of care that I've received.
Ryan Hopman Ph D.
Jun 07, 2022
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Hands down. The worst clinic now. Been seeing them since I was twelve. I'm now 43. They won't return calls. On hold for over 30 min. Never. Never again. Waited three days for a Dr to call me back. Got the nurse because the Dr was too busy. Said, 30 patients and dint have the time. Concierge from now on.
Julian Morales
May 09, 2022
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This is a excellent clinic. Dr. Moravec is a kind, peronsable and thorough physician. I highly recommend going to this facility.
Barbie Riddle
Apr 20, 2022
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Absolutely the worst clinic our family has ever been to. Dr. Moravec is not too bad but the front office and billing are truly horrendous. I wouldn't recommend this clinic to anyone.
A. B.
Mar 15, 2022
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Excellent intake/reception, nurses, and Doctor experience. A breath of fresh air. For the first time in years a Doctor actually knew about the disease/issues I have and what to do about them or make the referrals. I can already feel and see the results and it has been less than 48 hours (your results may vary, of course). Thank you NWPC and Dr. Shih!
Abel Franco
Feb 18, 2022
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If there was a negative star I would assign that. The Dr was rude to my mother. And told her that she was only welcomed when she wasn't sick and. Even after she tested negative for COVID twice she walked into the lobby telling her to go to the emergency room if she felt like she was going to die in front of other patients. I think that's a violation of HEPA.
