Business Details
27 Years
experience
Emergency
services
Your Trusted Optometrists in Springfield, OR
At Complete Vision Center, we have dedicated ourselves to providing exceptional vision care since 1999. Our practice combines comprehensive eye health examinations with personalized service, ensuring each patient receives the highest standard of care. We pride ourselves on offering a curated selection of designer eyewear backed by a 2-year warranty, along with exclusive savings programs for private pay patients. Our team of experienced optometrists and certified professionals is committed to staying at the forefront of the industry through continuous education and participation in optometry conferences.We believe in enhancing quality of life through optimal vision wellness while maintaining transparency, trust, and ethical standards in all our operations. Our community involvement extends beyond eye care, including scholarship programs, support for local organizations, and participation in charitable initiatives that address basic human needs.
Services
Eye exams
Contact lens fittings
Designer eyewear
Emergency eye care
Surgery co-management
Contact lens trial
Online store
Community outreach
Vision insurance
Frame warranty
Details
- Year established: 1999
Highlights and features
- We offer comprehensive eye exams with 24 years of specialized optometry experience
- Our 2-year warranty covers both frames and lenses
- We provide exclusive private pay savings on eyewear and contacts
- Our team participates in annual optometry education conferences
- We support community education through annual scholarship programs
What people say
Top quality service
Didn't have to wait
Amazing service
BEST staff
15 years of loyalty
Services
Comprehensive Eye Exams
Our detailed eye exams assess both vision correction and overall eye health. Using advanced diagnostic technology, we detect early signs of eye diseases while ensuring accurate prescriptions. Patients receive personalized recommendations for vision improvement and preventive care strategies tailored to their specific needs.
Designer Eyewear
We offer over 20 premium designer brands including Ray-Ban, Oakley, and Maui Jim. Our selection features prescription glasses, sunglasses, and specialty eyewear with advanced lens technologies. All purchases include a 2-year warranty covering repairs or replacements under normal wear conditions.
Contact Lens Fittings
Our contact lens program includes precision fittings and trial periods for new wearers. We offer disposable lenses, specialty prescriptions, and manufacturer rebates. Patients receive free solution samples and a satisfaction guarantee with our 60-day return policy for unopened lens supplies.
Emergency Eye Care
We provide urgent care for eye injuries, infections, and foreign body removal. Our team handles acute vision changes and ocular inflammation with immediate diagnostic assessments. Patients can call directly for same-day emergency appointments during regular business hours.
Surgery Co-Management
We coordinate pre- and post-operative care for vision correction surgeries. Our team provides comprehensive evaluations before referring patients to trusted specialists. We monitor recovery progress and ensure continuity of care throughout the surgical treatment process.
People
Dr. Trevor J. Cleveland
Optometrist
Dr. Cleveland graduated from Pacific University College of Optometry. He specializes in comprehensive eye exams and vision correction solutions while maintaining active participation in professional development conferences.
Dr. Nicole S. Crossland
Optometrist
Dr. Crossland earned her degree from Pacific University College of Optometry. She focuses on patient education and preventive eye care while contributing to community vision health initiatives.
Dr. Bethany L. Thompson
Optometrist
Dr. Thompson completed her optometry training at Pacific University. She emphasizes personalized patient care and stays current with advancements in vision technology through continuing education programs.
Jana
Chief Operations Officer
Jana manages daily operations with over 15 years of experience in optometry practice management. She ensures smooth office operations while maintaining high patient service standards.
Jen
Chief Financial Officer
Jen oversees financial operations with expertise in healthcare accounting. She manages billing processes and financial planning while maintaining compliance with industry regulations.
Questions
What services do you offer?
We provide comprehensive eye exams, contact lens fittings, designer eyewear, emergency eye care, and surgery co-management. Our services include exclusive savings programs for private pay patients.
Do you accept vision insurance?
We work with most vision insurance plans and can verify your benefits. We also offer special pricing for private pay patients without insurance coverage.
What eyewear brands do you carry?
Our selection includes over 20 designer brands like Ray-Ban, Oakley, Maui Jim, Silhouette, and Prodesign Denmark with a 2-year warranty on all purchases.
Are emergency eye appointments available?
We provide same-day emergency eye care for injuries, infections, and sudden vision changes during regular business hours.
Reviews (6)
Amber Kelel
Jun 21, 2022
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I would highly recommended Dr. Thompson. She was very knowledgeable, efficient, and present - best care I've received in over a decade. Glad I made the switch to Complete Vision Center. As someone who values innovation- it was great to see an office embracing new technology to improve the care and comfort of patients as well.
Heather Devine
Jun 19, 2022
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I am a new patient to the office and I'm currently under Dr Cleveland's care. I found him to be very professional and thorough and appreciated the time and consideration he and his assistant gave to my questions and concerns. I truly appreciate their care. The front office staff are equally wonderful to work with. I'm new to glasses and don't feel confident selecting the right frames to fit my face, but was given assistance and feedback until I felt confident about my final selection. I can't wait to get my new glasses
Madyson Navarro
May 25, 2022
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I have felt very welcomed and taken care of after each visit. The staff is so friendly, as are the doctors! It's always a very timely and efficient visit as well. I highly recommend coming here if you're in need of a vision center!
Emma Jegtvig
May 13, 2022
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I have been going to Complete Vision Center since I was a kid. They are absolutely amazing, I love Dr. Cleveland and the staff there is always so helpful and kind! They truly have your eyes best interest in mind here. 1000000/10 recommend this office.
Jessica Bell
May 11, 2022
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This place is a breath of fresh air when it comes to my yearly eye check up. They have very friendly staff who ask all of the questions in the nicest way possible. And the use high tech equipment to take extra photos of your eyes for inspection. And when it comes to picking out a frame they're honest and provide you with the break downs of what you need and want.
Jerri Bour
May 08, 2022
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Dr Cleveland has been taking care of me/my vision needs for several years now. I know I can depend on the thoroughness of my exam. Now, as my vision is changing I feel confident I am in good hands. The office staff is always friendly and professional. I recommend them highly. Hi
