Business Details
Your Trusted ENT Specialists in Cary, NC
Wake ENT, based in Cary and Sanford, NC, provides excellence in ear, nose, and throat care in a personalized setting centered around patient needs. Our board-certified physician, Dr. Pankaj Gupta, brings over 17 years of expertise in minimally invasive surgical techniques and advanced ENT treatments. We prioritize progressive medical care while maintaining a focus on individualized patient attention. Our team is committed to leveraging cutting-edge technology and evidence-based practices to address conditions ranging from sinusitis to hearing loss.With a deep understanding of local healthcare needs, we combine specialized training with a dedication to community-centered care. We ensure transparency in communication, ethical practices, and a commitment to resolving complex ENT issues efficiently. Our practice emphasizes convenience through streamlined appointment scheduling and accessible office locations, ensuring patients receive timely and effective care.
Services
Sinusitis Treatment
Balloon Sinuplasty
Hearing Services
Pediatric ENT
Thyroid Care
Highlights and features
- We offer over 17 years of specialized ENT experience.
- Our minimally invasive techniques reduce recovery time and discomfort.
- Board-certified specialists ensure the highest standards of care.
- Personalized treatment plans tailored to individual patient needs.
- Advanced diagnostic and surgical technologies for precise outcomes.
Associations and certifications
- American Board of Otolaryngology
- American College of Surgeons
What people say
Friendly and caring staff
Best specialist doctor
Quick and easy surgery
Highly recommended
Trust Dr. Gupta
Services
Sinusitis Treatment
Chronic sinusitis relief through advanced diagnostics and tailored interventions, including medication management and minimally invasive procedures. Ideal for patients experiencing persistent facial pain, congestion, or recurring infections. Our approach combines clinical expertise with patient-specific treatment plans to restore normal sinus function and improve quality of life.
Balloon Sinuplasty
Minimally invasive office-based procedure using balloon catheter technology to open blocked sinus passages without cutting bone or tissue. Suitable for patients seeking rapid recovery and long-term relief from chronic sinusitis. This FDA-cleared technique offers immediate breathing improvement with minimal downtime and high success rates.
Hearing Services
Comprehensive hearing evaluations and customized solutions for hearing loss, tinnitus, and balance disorders. Services include digital hearing aid fittings, assistive listening devices, and expert diagnostics. Our audiologists provide personalized care to address age-related, noise-induced, or medical hearing conditions for improved communication and daily living.
Pediatric Otolaryngology
Specialized ENT care for children addressing chronic ear infections, tonsillitis, breathing disorders, and congenital conditions. Our team employs child-friendly techniques and family-centered care to ensure comfort and effective treatment outcomes. Services include in-office procedures and surgical interventions tailored to pediatric patients.
Thyroid Care
Diagnosis and treatment of thyroid nodules, goiters, and cancers using ultrasound-guided biopsies and minimally invasive surgical techniques. Our board-certified specialists prioritize preserving vocal cord function while achieving optimal outcomes. Post-operative care includes coordination with endocrinologists for comprehensive thyroid health management.
People
Pankaj Gupta
Otolaryngologist
Dr. Gupta is a board-certified ENT specialist with over 17 years of experience, specializing in minimally invasive sinus and thyroid procedures. He completed residency at Northwestern University and serves as a medical device consultant. Raised in Illinois, he practices in Cary, NC, with a focus on community-centered care.
Questions
What ENT services does Wake ENT offer?
We provide sinus care, Balloon Sinuplasty, hearing services, pediatric ENT treatments, thyroid surgery, and advanced diagnostics for ear, nose, and throat conditions.
Do you accept my insurance plan?
We accept major insurance providers including Aetna, Blue Cross/Blue Shield, Cigna, Medicare, Medicaid, Tricare, and United Healthcare. Contact us for verification.
How do I schedule an appointment?
Request an appointment online via our website or call us at 919.851.5636 during business hours for urgent scheduling needs.
Are emergency ENT services available?
We prioritize urgent cases but do not offer after-hours emergency services. Contact us during regular hours for immediate care assessment.
What payment options exist for uninsured patients?
Uninsured patients receive a 40% discount from retail pricing for all services performed at our Cary or Sanford locations.
Reviews (6)
Merissa A.
May 24, 2022
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Dr. Gupta is by far the most arrogant, rude doctor I have ever met. We took our one and a half year old daughter here due to repeat ear infections. We are over her being miserable for months and just want tubes done. This doctor came in, asked me a million questions but never stopped talking and never let us fully answer a question. He has no bedside manner whatsoever. He freaked my daughter out by jamming instruments in her face and never tried to make her feel comfortable.
The worst part of that whole experience was him trying to make me feel bad for not breast feeding her and basically telling me that's why she has ear infections. Mind you, I tried my hardest to breast feed but not everyone is blessed in that category. How would he know he's a MAN. I will NEVER go back. They won't even call me to schedule her surgery anyways. So I'm going to a different one. Please do not go here especially if you have children.
The worst part of that whole experience was him trying to make me feel bad for not breast feeding her and basically telling me that's why she has ear infections. Mind you, I tried my hardest to breast feed but not everyone is blessed in that category. How would he know he's a MAN. I will NEVER go back. They won't even call me to schedule her surgery anyways. So I'm going to a different one. Please do not go here especially if you have children.
JoAnne & Marvin Woll
May 23, 2022
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I was quite fortunate to get an appointmant to see Dr Gupta within hours of calling the office. Once I arrived for my appointment, my wait time was less than 20 minutes before actually seeing the Doctor. Once seeing Dr Gupta, he was empathetic to my ear discomfort and explained how he was going to do to help elevate that. I have to say that within minutes, Dr Gupta had restored my hearing. This was by far, the fastest and easiest appointment I've ever had. Thank you Dr Gupta & Staff, you are the best! Marvin Woll
Jenny Barrier
May 21, 2022
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Dr Gupta is some kind of Sinus Savant. He has excellent bedside manner and didn't stop at the most obvious answer. The PA who saw me at intake was incredibly knowledgeable and both of them were amazing overall. Everything was very efficient and I am hopeful for a good outcome.
Barbara Grissom
Apr 19, 2022
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I went to a popular ENT Clinic to get checked after being expose to mold. It was very severe. My other providers at the other clinic did okay, but never really resolved the issue, just kept giving me meds. I also felt like they were not really looking into scans and records. But Dr. Gupta is so phenomenal. I haven't gotten my issue resolved yet, since I have only seen him twice, but I can tell that he cares and spends a lot of time looking into my records and actually listening to what I experienced. I am actually excited and glad that I found him through another patient referral! You won't regret it!
Stu Barnes
Apr 17, 2022
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The biggest issue I had was the staff NEVER returning a phone call or an email.there were 5 total. Dr. Gupta probably will not even know I was ignored. I had my second CT scan to determine if I needed surgery. I still am having a hard time breathing through my nose. 3 weeks go by and no one contacts me. A month later I receive the CT "bill". No results. One more message and not a peep. No one will call me or give my my results.
I thought there was a law they had to do this. At any rate, I think the most belittling thing a Doctor's office can do is ignore you. Dr. Gupta.if you are reading this check my file. I was always polite, but no one returns my calls.it was just like I was never there. *I also have great insurance and all visits paid.so billing is not the issue. I think I should have picked up on the vibe from the staff when I was there. I would not recommend this office.
I thought there was a law they had to do this. At any rate, I think the most belittling thing a Doctor's office can do is ignore you. Dr. Gupta.if you are reading this check my file. I was always polite, but no one returns my calls.it was just like I was never there. *I also have great insurance and all visits paid.so billing is not the issue. I think I should have picked up on the vibe from the staff when I was there. I would not recommend this office.
T. Pipitone
Apr 16, 2022
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After WAKE ENT performed 2 CT scans on my husband, Dr Gupta said that my husband needed sinuplasty surgery to clean out bacteria, fungus or foreign matter in the sinus. Once the surgery was completed, Dr Gupta revealed that there was nothing visible in the sinus cavities that needed to be addressed. Hmm, so 2 CT scans weren't read very well, it seems like the surgery was for no reason? Then when returning for a post surgery check-up, Dr. Gupta performs an in office exam/procedure with a $650 price tag, without explaining this cost to us ahead of time. Naturally, our insurance did not cover the entire cost and the balance is left to us.
We are extremely disappointed with this office as their communication practice is lacking, and they were NOT transparent in dealing with my husbands case. We will find another ENT doctor in the future.
We are extremely disappointed with this office as their communication practice is lacking, and they were NOT transparent in dealing with my husbands case. We will find another ENT doctor in the future.
