Business Details
43 Years
experience
Your Local Medical Center in Spencer, WV
Roane County Family Health Care has been delivering comprehensive healthcare services to Roane and surrounding counties since 1983. Our team of board-certified physicians, physician assistants, and nurse practitioners utilizes evidence-based practices to ensure high-quality, accessible care for all patients. As a Federally Qualified Health Center grantee under 42 U.S.C. 245b, we operate with a commitment to serving individuals regardless of their ability to pay. Our services are partially funded through Health Resources & Services Administration grants, ensuring equitable access to medical care. We emphasize preventive health, patient education, and community wellness programs tailored to meet local needs.Our providers actively engage in continuing education and utilize screening tools to maintain the highest standards of care. With sliding fee discounts, medication assistance programs, and partnerships with pharmacies, we prioritize affordability and treatment accessibility. Our interdisciplinary approach includes behavioral health services, women's health programs, and minor surgical procedures, supported by advanced laboratory services through LabCorp. We adhere to strict non-discrimination policies and maintain Federal Tort Claims Act protection for comprehensive patient assurance.
Services
Primary Care
Women's Health
Walk-In Services
Behavioral Health
Medication Assisted Treatment
Vaccinations
Minor Surgery
Sliding Fee Program
Laboratory Services
Preventive Care
Details
- Year established: 1983
Highlights and features
- We offer evidence-based care through board-certified providers since 1983
- Our sliding fee program reduces costs based on household income
- We accept all patients regardless of ability to pay under federal guidelines
- Our interdisciplinary team includes family physicians and behavioral health specialists
- We maintain 340b drug program partnerships for prescription cost reductions
Associations and certifications
- Federally Qualified Health Center (FQHC)
- Health Resources & Services Administration (HRSA)
What people say
Exceptional staff
Affordable care options
Comprehensive services
Knowledgeable providers
Services
Primary Care
Our primary care services provide comprehensive health maintenance for all ages through board-certified providers. We offer routine check-ups, chronic disease management, and acute illness treatment using evidence-based protocols. Our team coordinates care with specialists and maintains continuity across preventative and emergent needs.
Women's Health
We offer full-spectrum women's health services including annual exams, family planning, prenatal care, and menopause management. Our certified providers perform pap smears, breast exams, and contraceptive counseling while maintaining accessibility through income-based pricing options.
Medication Assisted Treatment
Our MAT program combines behavioral therapy with FDA-approved medications for opioid and alcohol use disorders. Certified clinicians create individualized treatment plans while offering medication at reduced costs through our 340b pharmacy partnerships for enrolled patients.
Sliding Fee Program
We reduce medical costs based on household income and size through our sliding fee scale. Eligibility requires income verification below 200% federal poverty guidelines, with additional documentation needed for patients seeking concurrent CHIPS or Medicaid benefits.
Preventive Care
We implement evidence-based preventive care including childhood immunizations, adult vaccinations, and cancer screenings. Our wellness programs emphasize patient education while offering free breast and cervical cancer exams through the WV Breast and Cervical Cancer Screening Program.
People
Rebecca Gaughan
Chief Executive Officer
Rebecca Gaughan leads Roane County Family Health Care with 15+ years in healthcare administration. She oversees clinical operations and strategic planning while ensuring compliance with federal grant requirements for this FTCA-deemed facility.
Danny Harper
Chief Operating Officer
Danny Harper manages daily operations and patient services. With extensive experience in healthcare logistics, he ensures efficient delivery of primary and specialty services across all facility departments.
Questions
Do you accept patients without insurance?
Yes, we see all patients regardless of insurance status. Our sliding fee program adjusts costs based on income, and we accept Medicaid, Medicare, and private insurance.
How can I qualify for medication discounts?
Patients qualify for 340b medication discounts by receiving prescriptions from our providers and using designated pharmacies in Spencer and Clendenin.
What preventive services are available?
We offer vaccinations, wellness exams, cancer screenings, and chronic disease management. Women's preventive services include free breast and cervical cancer screenings through state programs.
Are walk-in appointments available?
Yes, we accept walk-ins for acute care Monday-Friday 8 AM - 6:30 PM. No appointment is needed for urgent health concerns.
How do I apply for financial assistance?
Download the sliding fee application from our website or request in-person. Submit documentation verifying household income and size for review by our financial services team.
Reviews (6)
Amber Dupree
Jun 05, 2021
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Their degree of professionalism is second to none. They treat me, a transgender woman, with dignity and respect. All health care facilities could learn for the best, Roane County Health Care.
Rebecca K.
Mar 12, 2020
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The women's health here is absolutely horrible. Doctor Cheek was mean and not helpful. It's a shame because the people who work with her were very nice. Do not waste your time. Go to Charleston or Parkersburg instead it's worth the drive. They need to have her retire and hire someone else from the 21st century who is sensative to women's needs and questions.
Patricia Chapman
Oct 17, 2019
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They have the best staff and Doctors. They are very friendly and caring. Dr. C is the best Doctor ever.
Kim B.
Mar 09, 2018
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Depends on who you see, the walk in just tries to get you out the door without taking time to really look at yoi2
Heather Lockhart
Oct 13, 2017
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Am 8 months pregnant an I don't think am getting the best care.my OB Dr.wont listen to me. I tell her something is wrong. An she look at me like am crazy.am sorry but if ur going to be a Dr.then listen to ur patient.
Jaime Booher
Jun 24, 2017
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Not the best health care providers. If it's not a basic illness go to Charleston or Parkersburg. Susan Cheek over women's healthcare is fantastic and really does listen to you. The other's just want your money and try to give you a pill to mute your symptoms, never really cure you.