Business Details
Emergency
services
Your Trusted Partner for Comprehensive Healthcare Solutions
Gritman Medical Center has been delivering patient-centered healthcare for over 125 years, rooted in a legacy of compassion and innovation. Established in 1893, we operate as a nonprofit critical access hospital with a growing regional network of clinics across Latah County. Our team of 700 dedicated professionals utilizes advanced technology, including robotic-assisted surgery and multidimensional imaging systems, to provide 24/7 emergency care, specialty services, and community-focused wellness programs. Accredited by The Joint Commission, we maintain infection rates significantly below national averages while offering over 150,000 annual patient encounters. Our leadership in quality care is evidenced by recognition as a Blue Distinction Center for Hip and Knee Replacement and consistent placement among top U.S. critical access hospitals.We prioritize transparency through price disclosure and maintain rigorous compliance with healthcare-associated infection standards. As Idaho's fourth-largest private employer, we combine local accessibility with national excellence in surgical, diagnostic, and therapeutic services. Our commitment to fiscal stewardship ensures sustainable healthcare delivery while maintaining state-of-the-art facilities across Moscow, Kendrick, Potlatch, and Troy. Through continuous investment in technology and staff development, we uphold our mission to improve community health through exceptional care.
Services
24-Hour Emergency Care
Family Birth Center
Orthopedic Surgery
Diagnostic Imaging
Primary Care Clinics
Pain Management
Pediatric Services
Cancer Care
Therapy Solutions
Surgical Services
Highlights and features
- 125-year legacy of community healthcare excellence
- Advanced surgical technology including robotic-assisted systems
- 24/7 emergency and critical care services
- Patient-centered care with below-average infection rates
- Accredited specialists in orthopedics and general surgery
Associations and certifications
- The Joint Commission
- Top 100 Critical Access Hospitals
- Blue Distinction Center for Hip and Knee Replacement
What people say
Exceptional care quality
Compassionate staff
Advanced medical technology
Family birth services
Orthopedic care
Services
24-Hour Emergency Care
Our Level III Trauma Center provides continuous emergency care with board-certified physicians and advanced diagnostic capabilities. We handle critical cases ranging from cardiac emergencies to traumatic injuries. The department maintains rapid response protocols and helicopter transport coordination for regional emergencies.
Family Birth Center
This specialized unit offers comprehensive obstetric care including prenatal education, labor support, and postpartum services. Certified nurse midwives collaborate with OB/GYN specialists for high-risk pregnancies. The center delivers over 300 babies annually with family-centered birthing options.
Orthopedic Surgery
Board-certified surgeons perform advanced procedures including robotic-assisted knee replacements and computer-navigated hip surgeries. The program features preoperative education classes and postoperative rehabilitation coordination. Specialized care extends to sports medicine and complex fracture repairs.
Diagnostic Imaging
Equipped with 4K ultra-resolution surgical video systems and 3D stereotactic biopsy technology, our radiology department offers comprehensive diagnostic services. Capabilities include MRI, CT scans, nuclear medicine, and specialized breast imaging with digital mammography.
Therapy Solutions
Comprehensive rehabilitation services include physical, occupational, and speech therapy with specialized pediatric programs. Aquatic therapy utilizes advanced hydrotherapy pools while outpatient services address neurological and musculoskeletal conditions. The department also provides feeding therapy for developmental disorders.
People
Kara Besst
President and CEO
Recognized among Becker's Hospital Review Top Female Hospital CEOs, Kara Besst leads Gritman's strategic vision for community healthcare excellence. With over 25 years in hospital administration, she prioritizes patient safety and technological innovation.
Leo Chough
Orthopedic Surgeon
Specializing in robotic-assisted joint replacements, Dr. Chough brings expertise in ACL reconstruction and arthroscopic procedures. He completed orthopedic residency at the University of Washington and serves as clinical faculty for medical students.
Emily Barnes
Family Medicine Physician
Board-certified in family medicine and obstetrics, Dr. Barnes focuses on patient education and preventive care. She directs the downtown clinic's prenatal care program and coordinates community health outreach initiatives.
Brandy Thompson
Family Nurse Practitioner
With 15 years in primary care, Brandy Thompson specializes in chronic disease management and wellness planning. She emphasizes patient communication, dedicating extra time for health education during consultations.
Carson Barnes
Family Medicine Physician
Dr. Barnes focuses on geriatric care and preventive medicine, maintaining hospital rounding privileges. He developed the clinic's wellness coaching program and serves on the regional public health advisory board.
Questions
What emergency services does Gritman provide?
Our 24/7 emergency department offers trauma care, cardiac monitoring, and helicopter transport coordination. Board-certified physicians and advanced imaging capabilities ensure rapid diagnosis and treatment.
How do I schedule a specialist appointment?
Current patients can request specialist appointments through MyChart. New patients should complete our online form or call our scheduling line at 208-882-4511 for provider matching.
What surgical technologies are available?
We utilize the Da Vinci Surgical System, VELYS robotic-assisted technology, and intraoperative imaging systems. These tools enable minimally invasive procedures across orthopedic, general, and vascular surgeries.
Are telemedicine visits available?
Yes, our Online Clinic offers virtual consultations for primary care and follow-up appointments. Connect through MyChart for convenient access to providers across our service areas.
What community health programs exist?
We offer diabetes education, cardiac rehabilitation, and prenatal classes. The Education Department provides over 19 courses annually, including CPR certification and wellness workshops for local residents.
How does Gritman ensure patient safety?
Our infection control program maintains rates 0.1% for healthcare-associated infections through strict protocols, staff training, and advanced sterilization technologies. We consistently exceed national safety benchmarks.
Videos
Reviews (7)
Jasmine Phillips
May 15, 2022
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I am fuming. My daughters nail was ripped off from being smashed in a door. If they could of just given her 20 minutes of time she could of been done. Instead she was there for 4 hours. She was supposed to have the numbing cream on for 15 minutes. They made her wait for an hour and half in pain with this cream that was bothering her. Everything said how important it was to hurry and fix the nail bed for it might cause deformities or the nail may never grow back at all. (Her wedding finger) They also mentioned it to us, but yet it took them FOUR HOURS to fix my 3 year olds finger.
This is not the first, nor second but the 3rd time I have had a negative experience causethey do not care about your wait time or constantly skipping you. Coming in and out instead of just doing it. I've never had this type of frustration with 3 other hospitals I've been too. Gritman is terrible business. All you can hear while your there is the nurses chatting it up while you wonder why no one cares.
This is not the first, nor second but the 3rd time I have had a negative experience causethey do not care about your wait time or constantly skipping you. Coming in and out instead of just doing it. I've never had this type of frustration with 3 other hospitals I've been too. Gritman is terrible business. All you can hear while your there is the nurses chatting it up while you wonder why no one cares.
Tom Breazeal
May 15, 2022
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The care my family received when we had our baby at Gritman was great minus the unethical covid rules they had. No family members were allowed to join us during this monumental time. They wouldn't even let me walk the newborn outside to see his doting grandparents. I'm leaving this low review because of how unhelpful the facility is when it comes to volunteering and shadowing for pre-med students.
You'd think that Gritman would love so many students wanting to shadow and help out. I've gone in person multiple times, been given phone numbers and emails, all to no avail. For months I've tried every possible form of contact simply to be met with a brick wall. What gives, Gritman? Why not support your local students while receiving free volunteers? I reached out to Pullman Regional and St. Joe's and got in immediately! Please take notes from the other hospitals-such unprofessionalism really makes you look bad.
You'd think that Gritman would love so many students wanting to shadow and help out. I've gone in person multiple times, been given phone numbers and emails, all to no avail. For months I've tried every possible form of contact simply to be met with a brick wall. What gives, Gritman? Why not support your local students while receiving free volunteers? I reached out to Pullman Regional and St. Joe's and got in immediately! Please take notes from the other hospitals-such unprofessionalism really makes you look bad.
What'S. Up
May 13, 2022
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Had doctors orders for EKG and two blood test. Went in I have the two blood draws and left because I was told the EKG orders were not there. An hour later I got a call saying one of the blood draws needed to be redone at my convenience. The day I decided to do that re-blood draw I called the hospital to ask if the EKG doctor's orders were there and they said yes. This was about 7 AM so about 9:30 AM I come in for the EKG and 2nd blood draw and now the EKG orders cannot be found. Eventually I got all the doctors orders taken care of which took over a period of several days. Gritman has a reputation for losing doctors orders. From now on I'll drive the extra miles to Pullman.
Goat Lady
Apr 02, 2022
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Very impressed and happy with their quality of care. The nurses and therapy staff on the 2nd floor are the best. They went out of their way to help my husband after his knee surgery and they put up with his stubbornness. Thank you
Kylee Autumm
Mar 05, 2022
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I had a missed miscarriage recently (baby had no heartbeat in the ultrasound) and I had to have a D&C and when I woke up from my surgery crying my nurse Kara was so kind to me! I had to spend 3 days in Gritman and I can not thank Dr. Kusko enough for how kind she was. She checked on me twice a day and all the nurses in the family birthing center were amazing! They treated me not only as a friend but like family. Also the lab techs who had to draw blood did an awesome job in not making it hurt!
Lunafish
Feb 24, 2022
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I've had strep throat before, so I had a feeling I had it again and decided to go and get checked out. 1, the only doctor that would see me was in ER (overkill for this situation). The nurse that saw me first was very cold and uncaring about my experience, and the doctor was no better. He asked the question: 'so your condition isn't life threatening?'. Like sir. What kind of question is that. Despite my throat pain, the tests came back negative and I was discharged which I questioned. Woke up the next morning with tonsils swollen and throat almost closed. Went to the quickcare clinic instead. They asked me how did the hospital even choose to discharge me in my throat condition. Still don't know. Would love an answer.
Sam Finnell
Feb 23, 2022
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(In regards to the Emergency Room) Honestly just really saddens me to hear that my partner had to wait 5 hours for a simple procedure while they are skipped by people who came in long after them. Not bleeding, not in pain, but somehow they get cared for first even after asking for assistance (really any communication) several times. I understand with Covid-19 there are less beds available but the behavior that's happening with patients is unacceptable. It's just disrespectful not only to patients but to medical providers who came into the field for a purpose as there appears to be no level of urgency or regard for patient care.
