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Business Details
47 Years
experience
Expert ENT Care in Memphis
We have dedicated ourselves to providing exceptional ear, nose, and throat care since 1979. Our practice comprises seven board-certified otolaryngologists who bring decades of combined experience in diagnosing and treating ENT conditions for both pediatric and adult patients. We collaborate closely with primary care physicians and allergists to deliver comprehensive solutions for chronic nasal and sinus disease, sleep apnea, hearing loss, and more. Our team pioneers minimally invasive techniques like endoscopic sinus surgery and utilizes advanced diagnostics such as CT scans and endoscopy to tailor treatment plans. With five convenient locations across Tennessee and Mississippi, we offer specialized services including facial plastic surgery, voice disorder management, and audiological care with certified audiologists.

We prioritize patient education and transparent communication, ensuring individuals understand their conditions and treatment options. Our commitment to innovation extends to hearing aid technology, tinnitus management, and balance disorder diagnostics. We maintain rigorous professional standards through continuous medical education and adherence to the latest clinical guidelines. Our practice balances technical expertise with compassionate care, addressing both common and complex ENT issues. By integrating cutting-edge research with personalized attention, we strive to improve patients' quality of life through better breathing, hearing, and overall wellness.
Services
Allergy Testing Sinus Surgery Hearing Aids Sleep Apnea Treatment Pediatric ENT Care Voice Disorders Facial Plastic Surgery Balance Testing Ear Tube Placement Thyroid Surgery
Details
  • Year established: 1979
Highlights and features
  • We have over 40 years of specialized ENT experience in the Mid-South region
  • Seven board-certified otolaryngologists with subspecialty training in areas like pediatric ENT and facial plastics
  • Offering advanced minimally invasive techniques including endoscopic sinus surgery
  • Comprehensive audiology services with certified specialists and modern hearing aid technology
  • Collaborative approach working with allergists and primary care providers for holistic treatment
What people say
Expert care Professional staff Effective treatments Timely appointments Thorough evaluations
Services
Allergy Testing and Treatment
Our board-certified specialists provide comprehensive allergy evaluations using skin and blood testing to identify triggers. We offer customized treatment plans including immunotherapy, nasal sprays, and biologic medications. With dedicated allergy clinics at multiple locations, we treat both seasonal and chronic allergic conditions affecting the ears, nose, and throat.
Endoscopic Sinus Surgery
We specialize in minimally invasive endoscopic sinus procedures using 3D image guidance technology. Our surgeons treat chronic sinusitis, nasal polyps, and structural abnormalities through small incisions with faster recovery times. This approach preserves normal anatomy while improving drainage and airflow for long-term symptom relief.
Hearing Aid Services
Our certified audiologists offer complete hearing evaluations and fitting for advanced hearing aid technology. We provide trials with multiple brands, tinnitus management, and assistive listening devices. Patients receive personalized counseling on device selection based on lifestyle needs and budget with ongoing support for adjustments and maintenance.
Pediatric ENT Care
We specialize in treating common childhood conditions like recurrent ear infections, tonsillitis, and breathing disorders. Our team performs tympanostomy tube placements and adenotonsillectomies using child-friendly approaches. We address speech delays, hearing loss, and congenital abnormalities with multidisciplinary coordination when needed.
Sleep Apnea Surgery
Our practice offers surgical solutions for obstructive sleep apnea including uvulopalatopharyngoplasty and Inspire hypoglossal nerve stimulation. We evaluate patients through sleep studies and collaborate with sleep medicine specialists to determine appropriate candidates for these procedures, focusing on improving breathing patterns during sleep.
People
Dean A. Klug
Otolaryngologist
Dr. Klug specializes in sinus surgery and allergy treatment with over 25 years of experience. He pioneered Balloon Sinuplasty in Memphis and serves on advisory committees for surgical instrumentation development.
Sri I. Naidu
Otolaryngologist
Dr. Naidu focuses on pediatric ENT care and head/neck surgery. Board-certified with over 15 years of practice experience, he treats conditions ranging from ear infections to complex airway disorders.
Mark A. Milburn
Otolaryngologist
Dr. Milburn specializes in endocrine surgery and salivary gland disorders. He established Memphis' first sialendoscopy program and has performed medical missions in three countries.
Shannon Kimmel
Audiologist
Dr. Kimmel provides audiological services including hearing evaluations and tinnitus management. With over 20 years of experience, she works with major hearing aid manufacturers to optimize patient outcomes.
Brandon A. Shepherd
Otolaryngologist
Dr. Shepherd specializes in sleep apnea surgery and allergy treatment. He performs Inspire therapy procedures and has published research on allergy-sleep connections while maintaining active community involvement.
Questions
What ENT services do you offer for children?
We treat common pediatric conditions including ear infections, tonsillitis, breathing disorders, and hearing loss with specialized surgical options like ear tubes and adenotonsillectomy.
Do you provide allergy testing and treatment?
Yes, our specialists offer comprehensive allergy evaluations using skin testing and blood work, with treatment plans including immunotherapy and targeted medication management.
What hearing aid options are available?
We provide trials with major brands like Oticon and Phonak, offering various styles from invisible-in-canal to behind-the-ear models with personalized fitting and follow-up care.
Are financing options available for hearing aids?
Yes, we offer no-interest payment plans to make hearing technology more accessible while working with patients to maximize insurance benefits.
Do you treat sleep apnea?
Our specialists evaluate and treat obstructive sleep apnea using surgical options like Inspire therapy and uvulopalatopharyngoplasty for appropriate candidates.
Where are your locations?
We have five clinics in Memphis, Bartlett, Collierville, Olive Branch, and Arlington with dedicated allergy services at select locations.
Reviews (4)
Julie
May 14, 2022 Report
Be prepared to wait for them. Customer service is not a priority. We waited 30 min to be seen, which is weird because our appt was at 845 so I assume we would be first up for the day. BUT, if you can afford to wait all day, Dr Milburn was helpful, thorough and efficient. Update: next visit. they force us to wear a mask despite the whole world has moved on. And when I ask it they are running on schedule, I'm told 'we have no idea'. So much for customer service.
Bio Dambo
Apr 26, 2022 Report
Went in for an appointment with Dr. Milburn to discuss sleep apnea issues on a Thursday and ended with with a tonsillectomy surgery schedule for Tuesday the following week! Surgery went well, Milburn answered all questions and concerns in a very confident and professional manner. I have been breathing in 4k since the surgery! I received my CPAP which was recommended by a different ENT about a year ago. I do not need it anymore! Great experience.
Mark Chambers
Nov 26, 2021 Report
Best allergy clinic in the area very through testing! The nurses are out of this world that work for Lauren Bruff! They work hard and diligent for everyone that has a problem! Very knowledgeable about their job duties!
Morris Washington
Sep 17, 2021 Report
Awesome staff and John Touliatos was very fast and pleasant. He did an awesome job with my ear cleaning. My hearing is 10 times better. I would definitely recommend him to my family and friends.