Business Details
50+ Years
experience
Emergency
services
Your Trusted Medical Care Provider in Dartmouth, MA
Hawthorn Medical Associates has been dedicated to delivering exceptional healthcare services for over 50 years. Founded in 1970 by Dr. Clinton Levin and Dr. Thomas Zipoli, our practice has grown to include more than 140 respected physicians, physician assistants, and nurse practitioners across 20 medical specialties. Our state-of-the-art facilities are equipped with advanced diagnostic and treatment technologies, ensuring accurate diagnoses and effective care. We prioritize patient-centered care, offering comprehensive services from preventive care to chronic condition management.With a commitment to local healthcare, we strive to provide accessible, high-quality medical solutions tailored to community needs. Our transition to the Epic electronic medical record system enhances patient engagement through the MyChart portal, streamlining appointments, records access, and secure communications. We maintain rigorous standards for staff training and facility maintenance, ensuring a safe, efficient environment for all patients.
Services
Primary Care
Cardiology
Dermatology
Pediatrics
Urgent Care
Diagnostic Imaging
Endocrinology
Gastroenterology
Obstetrics
Pain Management
Details
- Year established: 1970
Highlights and features
- We have over 50 years of experience serving southeastern Massachusetts communities.
- Our team includes 140+ board-certified providers across 20 medical specialties.
- We utilize state-of-the-art diagnostic imaging and laboratory facilities.
- Our Epic EMR system offers seamless digital health record management through MyChart.
- We provide urgent care services with extended weekday and weekend hours.
Services
Primary Care
Our primary care physicians provide comprehensive, continuous healthcare for patients of all ages. We offer preventive screenings, chronic disease management, and acute illness treatment. Our patient-centered approach ensures personalized care plans tailored to individual health needs while maintaining focus on wellness and prevention.
Diagnostic Imaging
We offer advanced diagnostic imaging services including X-rays, MRIs, CT scans, and ultrasounds. Our board-certified radiologists interpret results with precision, enabling accurate diagnoses. The service supports rapid treatment decisions through same-day imaging availability and integration with electronic health records for efficient care coordination.
Urgent Care
Our urgent care center treats non-life-threatening injuries and illnesses with extended weekday and weekend hours. Services include treatment for minor fractures, infections, and respiratory conditions. The facility features on-site laboratory and X-ray capabilities, ensuring prompt diagnosis and treatment without requiring prior appointments.
Pediatrics
Our pediatric department provides comprehensive care for children from infancy through adolescence. Services include well-child checkups, immunizations, and treatment for common childhood illnesses. Board-certified pediatricians work with families to develop age-appropriate care plans while maintaining a child-friendly environment that reduces patient anxiety during visits.
Cardiology
Our cardiology services include diagnostic testing, treatment, and management of cardiovascular conditions. Board-certified cardiologists perform echocardiograms, stress tests, and cardiac monitoring. The service emphasizes preventive care through risk assessment while offering specialized treatment for hypertension, arrhythmias, and coronary artery disease using evidence-based protocols.
People
James Tracey
President
Dr. James Tracey has served as President of Hawthorn Medical Associates since 2012. A board-certified gastroenterologist with over 25 years of clinical experience, he leads strategic initiatives while maintaining active patient care. His leadership focuses on expanding specialty services and enhancing digital health capabilities.
Dr. Clinton Levin
Co-Founder
Dr. Clinton Levin co-founded Hawthorn Medical Associates in 1970 and practiced internal medicine for 35 years. His vision for community-based specialty care established the foundation for the practice's growth. Though retired from clinical practice, he remains an honorary advisor to the organization.
Dr. Thomas Zipoli
Co-Founder
Dr. Thomas Zipoli co-founded Hawthorn Medical Associates with Dr. Levin in 1970. As a practicing internist for three decades, he pioneered the integration of diagnostic services within primary care. His contributions shaped the practice's multidisciplinary approach to patient treatment and facility design.
Kathleen Murray
Scholarship Coordinator
Kathleen Murray manages Hawthorn's annual scholarship program for healthcare-bound students. With 15 years in healthcare administration, she oversees application processing and recipient selection. Her work connects the practice with future medical professionals while supporting local educational initiatives.
Dr. Zhenhong Li
Allergist
Dr. Zhenhong Li specializes in allergy and immunology treatment at Hawthorn's main campus. Board-certified with 12 years of experience, she develops personalized treatment plans for allergic conditions. Her clinical focus includes asthma management and immunotherapy for both adult and pediatric patients.
Questions
What insurance plans does Hawthorn Medical Associates accept?
We accept most major insurance plans including Medicare, Medicaid, and commercial carriers. Patients should verify coverage with their insurer as participation varies by individual physician and service.
How do I access my medical records electronically?
Our MyChart patient portal provides secure access to medical records, test results, and appointment scheduling. Activation requires in-person verification at your first visit after August 24, 2025.
Are walk-in appointments available?
Urgent care services accept walk-ins daily. Primary care and specialty appointments generally require scheduling, though limited same-day slots may be available for acute medical needs.
What should I bring to my first appointment?
Please bring photo ID, insurance cards, and any relevant medical records. Pre-registration through MyChart can expedite check-in, but physical documents remain required for initial visits.
How do I request prescription refills?
Refills can be requested through MyChart or by contacting your provider's office directly during business hours. Allow 48 business hours for processing routine medication renewals.
Does Hawthorn offer after-hours medical advice?
Our answering service handles urgent medical questions outside regular hours. For non-urgent matters, providers respond to MyChart messages during normal business operations.
Reviews (5)
Jenna LaPerriere
Apr 23, 2022
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I have Dr. Etter, but usually see my nurse practitioner of that office and she is so fantastic! Kind, empathetic and caring. Dr. is great too, both kind and professional, staff is nice and down to earth as well. Thanks for the wise advice and great healthcare!
Bryanna Gomes
Apr 02, 2022
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I can not speak on behalf of all providers but Dr. Justin Etter has been nothing less than amazing. I have yet to meet another doctor as great as him. He has been extremely helpful along my medical journey. Very prompt in answering any questions I have. He is very professional but at the same time compassionate and always takes my feelings into deep consideration. Just a very down to earth, realistic doctor. I highly recommend him for anyone looking for a primary care physician. You 100% will not regret it!
Bisher Abousahanab
Mar 09, 2022
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I would of give a zero star if they offer that option, absolutely terrible place, my doctor retired so they told me to call arrange a new one, guess what the new doctor first appointment to see me is 9 months later, but they said if you feel ill you can call his office they will squeeze you in, but when I called they told me to go to urgent care, basically he won't see me even if I am dying, went twice to urgent care they can't figure out why I am having fever for 11 days. Called the new patient coordinator to see if I can change the doctor that can see me, a msg comes on saying will call you back within 48 hours, over 60 hours later I am still waiting for their call. Called to complain they connected me to someone with voice mail saying she is on vacation for a week.
They don't care about their patients, no wonder they have only 3 and half star, that's bad for a medical facility, actually it should be less. Don't go there and find a different place that give you respect and care.
They don't care about their patients, no wonder they have only 3 and half star, that's bad for a medical facility, actually it should be less. Don't go there and find a different place that give you respect and care.
Alice DeOliveiraRebelo
Feb 22, 2022
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My husband and I both have Dr Mathew Costa as a Cardiologist. In 2011, Dr Costa saved my husband's life! After seeing doctors for over 9 years to treat high blood pressure, no one diagnosed him with three blockages. The same week we saw Dr Costa, he was referred to a thoracic surgeon and a triple bypass by week's end. One of his arteries was blocked at 90%, another at 80% and another at 70%. He was able to diagnose in one day what others had not in 9 years. Dr Costa is a caring and thorough physician.
Between my husband and myself, we also have Dr Stephen Keith, Vascular Surgeon, Dr Thomas Vallone, Gastroenterologist, Dr Mark Ventura, Urologist, Dr Ryan Gates, Primary Care, Jamie Cordeiro, NP, Otolaryngologis, Dr Steven Andelman, General Surgery, Rose Zolnierz, PA OBGYN and Dr Edward Klein, Orthopedic Surgeon. We highly recommend them all.
Between my husband and myself, we also have Dr Stephen Keith, Vascular Surgeon, Dr Thomas Vallone, Gastroenterologist, Dr Mark Ventura, Urologist, Dr Ryan Gates, Primary Care, Jamie Cordeiro, NP, Otolaryngologis, Dr Steven Andelman, General Surgery, Rose Zolnierz, PA OBGYN and Dr Edward Klein, Orthopedic Surgeon. We highly recommend them all.
Peter Pacheco
Jan 22, 2022
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The primary doctor is great! Stay away from physical therapy, they ARE NOT among the best! The psychiatrist department has a great foundation.