Business Details
50+ Years
experience
Emergency
services
Your Trusted Community Healthcare Provider
Acton Medical Associates has been a trusted community healthcare provider since 1955, offering comprehensive primary care services to patients in Acton, MA and surrounding areas. Founded as a physician-owned practice, we prioritize accessible, high-quality care through four clinical locations staffed by over 40 providers and 200 dedicated professionals. Our services span adult and pediatric medicine, urgent care, diagnostic testing, behavioral health, and nutrition, supported by on-site laboratory and radiology departments.We maintain a patient-centered approach with individualized care plans, evidence-based practices, and provider mentorship programs to ensure consistent medical excellence. Our commitment to innovation includes telehealth options, weekend/holiday access, and technology-driven enhancements while preserving the personal touch of a community practice. Through decades of service, we've grown alongside our community while maintaining the core values of quality, service, and teamwork established at our founding.
Services
Adult Medicine
Pediatric Urgent Care
Diagnostic Services
Behavioral Health
Nutrition Counseling
Vaccinations
Chronic Disease Management
Telehealth Visits
Preventive Screenings
Wound Care
Details
- Year established: 1955
Highlights and features
- We've provided community healthcare since 1955 with physician-led care
- Four convenient locations serving Acton, Harvard, Littleton, and Hudson
- 200+ dedicated staff members including 40+ medical providers
- Full-service diagnostics including lab, radiology, and ultrasound
- 24/7 on-call urgent care services for immediate medical needs
Services
Adult Medicine
Our Adult Medicine department provides comprehensive healthcare for patients aged 18 and older. Services include annual wellness exams, chronic disease management, preventive screenings, and treatment for acute medical conditions. Our board-certified physicians create personalized care plans focusing on preventive care and early disease detection. Patients benefit from coordinated care with specialists and access to on-site diagnostic services.
Pediatric Urgent Care
We offer specialized urgent care services for children from birth through college age. Our pediatric team treats acute illnesses, injuries, and provides same-day care for non-life-threatening conditions. Services include immunizations, well-child visits, and management of chronic conditions like asthma and diabetes. Our child-friendly environment and experienced staff ensure comfortable care for young patients.
Diagnostic Services
Our on-site diagnostic facilities include digital radiology, bone density testing, ultrasound services, and comprehensive laboratory testing. Patients receive timely results through the Healow Patient Portal with interpretations from our experienced medical team. We offer preoperative evaluations and home sleep studies coordinated through our dedicated diagnostic services department.
Behavioral Health
Our behavioral health services integrate mental health care with primary care through licensed social workers and nurse practitioners. We provide diagnosis and treatment for anxiety, depression, and other mental health conditions, with medication management and therapy referrals. The COPE program offers evidence-based cognitive-behavioral therapy approaches for children and adolescents dealing with emotional challenges.
Nutrition Counseling
Registered dietitians provide personalized nutrition counseling for adults and children with various health needs. Services include medical nutrition therapy for chronic diseases, weight management programs, and guidance for pediatric eating concerns. Our culturally sensitive approach incorporates patients' lifestyle preferences while addressing specific medical conditions like diabetes and heart disease through dietary interventions.
Questions
What services does Acton Medical Associates offer?
We provide adult and pediatric medicine, urgent care, diagnostic testing, behavioral health services, nutrition counseling, vaccinations, chronic disease management, and preventive screenings.
Do you accept new patients?
We accept new pediatric patients and have limited availability for adult medicine. Same-day urgent care appointments are available for established patients.
What are your urgent care hours?
Our 24/7 on-call service handles urgent medical needs after hours. During regular business hours, we offer same-day appointments for acute illnesses.
How can I schedule an appointment?
Current patients can request appointments online through Healow Portal. New pediatric patients should call (978) 635-8735 for scheduling assistance.
Are telehealth visits available?
Yes, we offer telehealth consultations for non-urgent conditions including mental health concerns, lab result discussions, and minor illnesses.
What insurance plans do you accept?
We participate with most major insurance plans. Contact our billing department at (978) 635-8800 for specific insurance verification and coverage questions.
Reviews (5)
Jude Ricester
Jun 02, 2022
Report
Seems like the goal is NOT to talk to patients in person, or to see patients that might be sick. The website is sending us to mass.gov to get free care for covid symptoms. Schedule online, impossible to talk to our doctor, basically do not call the office. They don't want our sickness inside. Forced to use a patient portal that barely works.
Hmatty J.
May 06, 2022
Report
Impossible to get a nurse on the phone. If you choose to leave a message, they may or may not get back to you. One time they called me back 36 hours later. Doctor missed appointment- they tried to tell me I went to the wrong location. I showed them in my app that they were in fact wrong. They didn't care. Sent doctor an urgent message using the app which they encourage you to use for communication- doctor simply never replied to my message.
It has been 18 days and I still have not received a response. Lab said to have results available same day- doesn't happen. Currently on hold for 36 minutes. When I called in, the recording told me that there were 6 calls ahead of me. Seems like they have only one nurse fielding calls. This practice is a joke.
It has been 18 days and I still have not received a response. Lab said to have results available same day- doesn't happen. Currently on hold for 36 minutes. When I called in, the recording told me that there were 6 calls ahead of me. Seems like they have only one nurse fielding calls. This practice is a joke.
Jill Potsaid
Mar 25, 2022
Report
I have been a patient for a few months; my son has been for a little over a year since his birth. I am thrilled that one of the nurses at Emerson suggested this place since her own children are patients there. My son has received wonderful care. I feel the same for myself. Both of the nurse practitioners I have seen lately, along with the social workers are fantastic. It's rare that I leave a medical appointment feeling great and like I was heard, but that's how I feel about Acton Medical. I would highly recommend this practice to anyone.
Yen Ching
Mar 05, 2022
Report
Extremely rude and unprofessional. Tried to call in to make an appointment. Got berated on the phone by the receptionist that I haven't been there for over a year, that they don't have any appointments for the next 4 months, and it's all my fault. Mind you, at this point I'm just asking about the schedule and being very respectful and patient. I can't say it's been pleasant with medical staff here as well. They don't seem to listen to any concerns, and literally get less than 2 mins with them before they tell you they have other patients to attend to. Overall, very terrible.
Katherine Vigeant
Dec 25, 2021
Report
Disappointed in their service. I tried to become a patient and registered both myself and my husband on their website. I was able to successfully schedule 2 physicals and so I changed our PCP with our insurance. I got a call back from the registration department, whom I had called prior to finding the online tool, only to be told the online scheduling option doesn't actually work and didn't register us.
Not only that, the PCP listed online as accepting new patients is NOT actually accepting new patients. Will not be going here as first impression is that the left hand doesn't know what the right hand is doing.
Not only that, the PCP listed online as accepting new patients is NOT actually accepting new patients. Will not be going here as first impression is that the left hand doesn't know what the right hand is doing.
