Business Details
Emergency
services
Your Trusted Community Healthcare Provider in Fitchburg, MA
Gardner Community Health Center (CHC) is a mission-driven, non-profit healthcare provider dedicated to eliminating barriers to care across North Central Massachusetts. Since our founding, we have prioritized compassionate, high-quality health services for all individuals, regardless of income or insurance status. Our multidisciplinary team delivers comprehensive care through walk-in urgent care, primary family and pediatric care, preventative and restorative dental services, behavioral health support, and specialty treatments including optometry, acupuncture, and podiatry. We serve over 45,000 patients annually, with specialized programs for homeless, publicly housed, and underserved populations. Accredited as an FTCA Deemed Facility, we maintain federal Public Health Service protections while operating three regional health centers.Our 2024 impact data reflects 174,856 in-person and telehealth visits across 36 communities, demonstrating our commitment to improving public health outcomes. We offer same-day sick appointments, financial assistance programs, and integrated care models that address both physical and mental health needs. Our vision focuses on building healthier communities through accessible services, evidenced by our outreach to insured, underinsured, and uninsured patients. With locations in Fitchburg, Gardner, and Leominster, we combine local expertise with national standards of excellence. Our leadership team and clinical staff bring decades of combined experience in community health, ensuring care delivery aligns with evolving patient needs and medical advancements.
Services
Urgent Care
Dental Services
Behavioral Health
Optometry Care
Substance Treatment
Pediatric Care
Primary Care
Telehealth Visits
Nutrition Consultations
Podiatry Services
Highlights and features
- We serve all patients regardless of insurance or income status
- We offer integrated medical, dental, and behavioral health services
- Our urgent care provides same-day sick appointments
- We maintain federal Public Health Service protections
- Our team includes specialists in optometry, acupuncture, and podiatry
Associations and certifications
- FTCA Deemed Facility
- Federal Public Health Service
Services
Urgent Care
Our urgent care centers provide immediate medical attention for non-life-threatening conditions. Patients receive timely treatment for illnesses and injuries without prior appointments. The service operates during regular business hours with after-hours emergency contact options available.
Dental Services
We offer comprehensive dental care including preventative checkups, restorative treatments, and oral surgery. Our dental team serves patients of all ages with both routine and complex dental needs. Emergency dental care is available for urgent situations requiring immediate attention.
Behavioral Health
Our behavioral health program provides counseling and treatment for children and adults. Services include individual therapy, group sessions, and crisis intervention. Specialized programs address anxiety, depression, trauma, and other mental health conditions through evidence-based approaches.
Substance Treatment
We deliver comprehensive substance use disorder treatment combining medical care with behavioral therapy. Our program includes detoxification support, counseling, and long-term recovery planning. Treatment plans are personalized to address specific substance dependencies and co-occurring mental health needs.
Optometry Care
Our optometry services include comprehensive eye exams and vision care for all ages. Patients receive prescriptions for glasses and contact lenses alongside screenings for eye diseases. We also manage chronic eye conditions and provide post-operative care following ocular surgeries.
Questions
What services does Community Health Connections offer?
We provide urgent care, primary care, dental services, behavioral health treatment, optometry care, substance use disorder treatment, and specialty services including podiatry and acupuncture.
Do you accept new patients without insurance?
Yes, we serve all patients regardless of insurance status and offer financial assistance programs for those who qualify.
Are same-day appointments available?
Yes, we offer same-day sick appointments for medical patients through our urgent care services.
What locations serve North Central Massachusetts?
We operate health centers in Fitchburg, Gardner, and Leominster, serving 36 communities across the region.
Do you provide pediatric care services?
Yes, we offer comprehensive pediatric care including checkups, immunizations, and developmental screenings for children.
Reviews (5)
Lords Cardona
Apr 04, 2022
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It is very very difficult to get a response from Fitchburg CHC either nurse or getting a message to your provider. They never call back and they are so rude in the reception area. It takes for ever for the receptionist to answer the phones or to call back and when they do they are extremely rude.
Joseph Bowen
Mar 08, 2022
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I went to the optical shop for some new glasses. Laura was an incredibly helpful from understanding my needs, presenting some great style choices, explaining pricing/process and finally delivering my new glasses. Her positive energy and professionalism helped make what I thought would be a difficult decision very easy!
Keely Grant
Feb 25, 2022
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I just have to say how impressed i am with the dental care here! I have had such a horrible experience somewhere else, Kathleen Takach was so caring and understanding, though my denture procedure. Anything I had questions on she made sure to let me know, step by step. When it was time for my dentures to be ready she made sure I was completely happy. Jackie one of the receptionist at the check in walways was sooo warm and smiling when she saw me.
Survivor
Feb 09, 2022
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I'm new to CHC and so far I'm not impressed. You can't get through on the phones, you ask for a call back and you wait most of the day for a call back just to tell them why your calling! Then IF you do get a call back from the nurse they are rude, don't know what they are talking about and brush you off! I guess I'll be looking for a different doctor.
Arthur Reagan
Aug 07, 2021
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This is a great place to have dental work done. I had several teeth repaired recently and the quality of the work is right up there. My compliments to them and to the Gardner dentists also.
